Today on the Evolved Radio Podcast, I’m joined by Brian Hoppe. Brian built, grew, and ran his MSP. He then went on to be acquired. In our conversation, Brian and I discuss the journey of his MSP life. We talk about his early growth through acquisitions, his thoughts on playing to a niche, some great lessons learned, like faking it till you make it, and how peer groups and mentors impacted him. There are lots of learnings that maybe help you on your business journey. Please enjoy my conversation with Brian. This episode of the podcast is brought to you by Evolved Training Courses. Training built for MSPs.

Today on the Evolved Radio Podcast, I’m joined by <a href="https://www.linkedin.com/in/brianhoppe/" rel="noopener nofollow" target="_blank">Brian Hoppe</a>. Brian built, grew, and ran his MSP. He then went on to be acquired. In our conversation, Brian and I discuss the journey of his MSP life. We talk about his early growth through acquisitions, his thoughts on playing to a niche, some great lessons learned, like faking it till you make it, and how peer groups and mentors impacted him. There are lots of learnings that maybe help you on your business journey. Please enjoy my conversation with Brian. This episode of the podcast is brought to you by <a href="https://training.evolvedmgmt.com/" rel="noopener nofollow" target="_blank">Evolved Training Courses</a>. Training built for MSPs.

ERP098 - From Startup to Exit an MSP Journey

Today I’m joined by Phil Edgell of Edge Consulting. Phil and I met early in our tech careers and went on a similar journey in an explosive growth phase at the company we worked at. Phil’s experience is extremely wide-ranging, from starting as a tech to leading a world-class IT company and building the sale channel for several high-growth SaaS companies like Hootsuite and Revenue.io.  In this episode, Phil shares his insights on winning more business, the importance of role-playing, why cold calling gets a bad rap and actionable tips on identifying your ideal customer. Please enjoy this insightful conversation with Phil. This episode of the podcast is brought to you by Evolved Training Courses. Training built for MSPs.

Today I’m joined by Phil Edgell of Edge Consulting. Phil and I met early in our tech careers and went on a similar journey in an explosive growth phase at the company we worked at. Phil’s experience is extremely wide-ranging, from starting as a tech to leading a world-class IT company and building the sale channel for several high-growth SaaS companies like Hootsuite and <a href="http://Revenue.io" rel="nofollow" target="_blank">Revenue.io</a>.  In this episode, Phil shares his insights on winning more business, the importance of role-playing, why cold calling gets a bad rap and actionable tips on identifying your ideal customer. Please enjoy this insightful conversation with Phil. This episode of the podcast is brought to you by <a href="https://training.evolvedmgmt.com/" rel="noopener nofollow" target="_blank">Evolved Training Courses</a>. Training built for MSPs.

ERP097 - Win the RIGHT Kind Of Clients

Today on the Evolved Radio Podcast I’m chatting with Alex Dow, Chief Innovation Officer and co-founder of Mirai security.  Alex is an old friend and someone I deeply respect for his experience and knowledge of cybersecurity. He’s worked in the federal security space, securing the Olympics, and now runs a fast-growing security consulting firm in Vancouver.  Alex is also returning guest on the podcast. He originally joined me way back on episode 11 when we talked about drone racing. On today’s episode, we’re discussing the security mindset. What is a “good enough” cyber security strategy? The buying psychology of the business that is looking for security services, a ton of war stories from Alex’s travels in the security world. We even dip into the details of the recent LastPass security breach. Please enjoy my conversation with Alex. This episode of the podcast is brought to you by Evolved Training Courses. Training built for MSPs.

Today on the Evolved Radio Podcast I’m chatting with Alex Dow, Chief Innovation Officer and co-founder of <a href="https://miraisecurity.com" rel="noopener nofollow" target="_blank">Mirai security</a>.  Alex is an old friend and someone I deeply respect for his experience and knowledge of cybersecurity. He’s worked in the federal security space, securing the Olympics, and now runs a fast-growing security consulting firm in Vancouver.  Alex is also returning guest on the podcast. He originally joined me way back on episode 11 when we talked about drone racing. On today’s episode, we’re discussing the security mindset. What is a “good enough” cyber security strategy? The buying psychology of the business that is looking for security services, a ton of war stories from Alex’s travels in the security world. We even dip into the details of the recent LastPass security breach. Please enjoy my conversation with Alex. This episode of the podcast is brought to you by <a href="https://training.evolvedmgmt.com" rel="noopener nofollow" target="_blank">Evolved Training Courses</a>. Training built for MSPs.

ERP096 - How To Think About Security

Today on the podcast I’m speaking with Colin Knox CEO and co-founder of Gradient MSP. Colin is an MSP channel veteran. He built and sold his MSP, and created Passportal, which he sold to Solarwinds. Now Colin is back at it with Gradient. Colin and I get real on the composition of the MSP market not being what a lot of people would seem to understand. How that influences the vendors and marketers of the industry and what effects that has on a huge majority of the MSP market.  We get on our soapboxes a bit in this one and talk about some really important topics. I hope you enjoy my conversation with Colin. This episode is brought to you by Evolved MSP Training.

Today on the podcast I’m speaking with <a href="https://www.linkedin.com/in/realityknox/" rel="noopener nofollow" target="_blank">Colin Knox</a> CEO and co-founder of <a href="https://www.meetgradient.com" rel="noopener nofollow" target="_blank">Gradient MSP</a>. Colin is an MSP channel veteran. He built and sold his MSP, and created Passportal, which he sold to Solarwinds. Now Colin is back at it with Gradient. Colin and I get real on the composition of the MSP market not being what a lot of people would seem to understand. How that influences the vendors and marketers of the industry and what effects that has on a huge majority of the MSP market.  We get on our soapboxes a bit in this one and talk about some really important topics. I hope you enjoy my conversation with Colin. This episode is brought to you by <a href="https://training.evolvedmgmt.com/" rel="noopener nofollow" target="_blank">Evolved MSP Training</a>.

ERP095 - The REAL MSP Market

Today on the Evolved Radio Podcast, I’m chatting with Shane Mishler from SD Tech. Shane and I discuss the power of partnership. The lessons he’s learned in running an IT business with his business partner. We chat about the pros and cons of having a business partner.  I explore how Shane and his partner share the responsibilities of the business and ensure effective communication between them. We also dig into how partnerships should be considered with clients and vendors.  This is a great conversation for anyone who owns a business with someone or is considering taking on a partner. This episode is brought to you by Evolved Training. Training courses built for MSPs.

Today on the Evolved Radio Podcast, I’m chatting with <a href="https://www.linkedin.com/in/shane-mishler-23678327/" rel="noopener nofollow" target="_blank">Shane Mishler</a> from SD Tech. Shane and I discuss the power of partnership. The lessons he’s learned in running an IT business with his business partner. We chat about the pros and cons of having a business partner.  I explore how Shane and his partner share the responsibilities of the business and ensure effective communication between them. We also dig into how partnerships should be considered with clients and vendors.  This is a great conversation for anyone who owns a business with someone or is considering taking on a partner. This episode is brought to you by <a href="https://training.evolvedmgmt.com" rel="noopener nofollow" target="_blank">Evolved Training</a>. Training courses built for MSPs.

ERP094 - The Power of Partnerships

Today on the Evolved Radio Podcast I’m joined by Matt Call, Assistant Professor of Management at Mays school of business @ Texas A&amp;M. Matt’s research seeks to understand how organizations can create and capture value from their workforce, with a particular interest in star employees. His work has been featured in Wall Street Journal and numerous academic journals. We chat about identifying high performers, the downside risks of high performers, and how they should influence our thinking about stars as managers as well as members of teams. It’s a fascinating and practical discussion about how to increase the collaboration and cohesiveness of your teams. Please enjoy my discussion with Matt. This episode is brought to you by Evolved Management training.

Today on the Evolved Radio Podcast I’m joined by Matt Call, Assistant Professor of Management at Mays school of business @ Texas A&amp;M. Matt’s research seeks to understand how organizations can create and capture value from their workforce, with a particular interest in star employees. His work has been featured in Wall Street Journal and numerous academic journals. We chat about identifying high performers, the downside risks of high performers, and how they should influence our thinking about stars as managers as well as members of teams. It’s a fascinating and practical discussion about how to increase the collaboration and cohesiveness of your teams. Please enjoy my discussion with Matt. This episode is brought to you by <a href="https://training.evolvedmgmt.com/" rel="noopener nofollow" target="_blank">Evolved Management training</a>.

ERP093 - Managing Superstar Employees

Today on the podcast I’m joined by Alastair Woolcock, CSO with Revenue.io. Alastair has had an incredible career in technology sales, strategy, and industry analysis. Today Alastair is rolling those skills together to help build a sales enablement platform with Revenue.io. It’s a very cool technology that we touch on at the end of the interview. Alastair shares his thoughts and experience on the art and science of being successful at sales, the people, the tool, and the technology. Please enjoy my conversation with Alastair.

Today on the podcast I’m joined by Alastair Woolcock, CSO with <a href="http://Revenue.io" rel="nofollow" target="_blank">Revenue.io</a>. Alastair has had an incredible career in technology sales, strategy, and industry analysis. Today Alastair is rolling those skills together to help build a sales enablement platform with <a href="http://Revenue.io" rel="nofollow" target="_blank">Revenue.io</a>. It’s a very cool technology that we touch on at the end of the interview. Alastair shares his thoughts and experience on the art and science of being successful at sales, the people, the tool, and the technology. Please enjoy my conversation with Alastair.

ERP092 - The art and science of sales

Today on the Evolved Radio Podcast I’m joined by Emily Glass, CEO of Syncro. Emily and I chat about the future of the PSA and RMM in the MSP industry. How emerging MSPs needs differ from large MSPs and how Synchro is developed to support that community. We also talk about running an all-remote company, the importance of mental health in the remote age, and a great discussion about how values help you manage decisions in a company.  It’s a great conversation about the MSP industry and company leadership. I hope you enjoy it.

Today on the Evolved Radio Podcast I’m joined by <a href="https://www.linkedin.com/in/emilyglass/" rel="noopener nofollow" target="_blank">Emily Glass</a>, CEO of <a href="https://syncromsp.com" rel="noopener nofollow" target="_blank">Syncro</a>. Emily and I chat about the future of the PSA and RMM in the MSP industry. How emerging MSPs needs differ from large MSPs and how Synchro is developed to support that community. We also talk about running an all-remote company, the importance of mental health in the remote age, and a great discussion about how values help you manage decisions in a company.  It’s a great conversation about the MSP industry and company leadership. I hope you enjoy it.

ERP091 - MSP Tools and Leadership

Hey, welcome to a special episode of the Evolved Radio Podcast. The episode today is a little something different.  You may have seen me and some podcast friends promoting the MSP podcast crossover event. You have the chance to win $1000 cash. You just need to post on social media with the hashtag #MSPPodCastCrossover. That will enter you in the draw if you post within 24 hours of us posting this episode.  So the episode today is a fun gameshow-style event where myself and other MSP industry experts are answering some surprisingly difficult retro tech questions. It’s a fun event and you can play along with us. Then at the end, you’ll hear each of us tease our podcasts, so you can go check those out on your podcast platform of choice.  I hope you enjoy this fun episode.

Hey, welcome to a special episode of the Evolved Radio Podcast. The episode today is a little something different.  You may have seen me and some podcast friends promoting the MSP podcast crossover event. You have the chance to win $1000 cash. You just need to post on social media with the hashtag #MSPPodCastCrossover. That will enter you in the draw if you post within 24 hours of us posting this episode.  So the episode today is a fun gameshow-style event where myself and other MSP industry experts are answering some surprisingly difficult retro tech questions. It’s a fun event and you can play along with us. Then at the end, you’ll hear each of us tease our podcasts, so you can go check those out on your podcast platform of choice.  I hope you enjoy this fun episode.

Bonus Episode - BIG Quiz - MSP Podcast Crossover Event

Today on the Evolved Radio podcast I’m chatting with Kevin Crowe. Kevin is the Executive VP of Customer Experience with Long View Systems.  If you’ve ever heard me tell my origin story about working in an early hyper-growth company, I’m talking about my days at Long View. Even back then Kevin was a fantastic storyteller and an adventurer.  In the episode today Kevin talks about how his adventures, like doing 240-mile endurance races prepared him to tackle all kinds of challenges in his life. Including a life alternating condition. The lessons here are about challenge and adversity are useful in business and life, so please enjoy this entertaining and enlightening conversation with Kevin Crowe.

Today on the Evolved Radio podcast I’m chatting with Kevin Crowe. Kevin is the Executive VP of Customer Experience with Long View Systems.  If you’ve ever heard me tell my origin story about working in an early hyper-growth company, I’m talking about my days at Long View. Even back then Kevin was a fantastic storyteller and an adventurer.  In the episode today Kevin talks about how his adventures, like doing 240-mile endurance races prepared him to tackle all kinds of challenges in his life. Including a life alternating condition. The lessons here are about challenge and adversity are useful in business and life, so please enjoy this entertaining and enlightening conversation with Kevin Crowe.

ERP090 - Learning From Adversity

Evolved Radio Podcast: Interviews with technology experts, industry thought leaders, business leaders and other interesting minds. Exploring the evolution of business and technology.

Evolved Radio

Nigel Moore

 Today on the podcast, my guest is Nigel Moore, Founder of The Tech Tribe.  Nigel built and sold a successful MSP in Sydney. He now is leading a tribe of MSP owners looking to grow their MSP practice.  Nigel and I talk about the evolution of the IT service company to an MSP.  The mistakes people make and what makes it difficult. We also explore the idea of if you should do TnM &amp; MSP or just go pure MSP.  Nigel is a fantastic guy and is truly passionate about the industry. Resources mentioned Managed Services in a Month - by Karl Palachuk  The Tech Tribe discount link here. Use this link and get 40% off your first month and the tech tribe will donate mosquito nets to communities in Africa!

Today on the podcast, my guest is Nigel Moore, Founder of The Tech Tribe. Nigel built and sold a successful MSP in Sydney. He now is leading a tribe of MSP owners looking to grow their MSP practice. Nigel and I talk about the evolution of the IT service company to an MSP. The mistakes people make and what makes it difficult. We also explore the idea of if you should do TnM &amp; MSP or just go pure MSP. Nigel is a fantastic guy and is truly passionate about the industry. Resources mentioned <a href="https://amzn.to/2LIGt39" rel="noopener nofollow" target="_blank">Managed Services in a Month</a> - by Karl Palachuk <a href="https://thetechtribe.com/todd" rel="noopener nofollow" target="_blank">The Tech Tribe</a> discount link here. Use this link and get 40% off your first month and the tech tribe will donate mosquito nets to communities in Africa!

ERP035 - Moving from TnM to MSP Model w/ Nigel Moore

Art Markman (@abmarkman) is a leading cognitive scientist. Art is a professor of psychology and marketing at the University of Texas at Austin. He is also the author of several books and hundreds of scholarly articles. Today we discuss his new book "Bring Your Brain to Work. Using Cognitive Science to Get a Job, Do It Well, and Advance Your Career." Art also has a podcast called "Two  Guys on Your Head."

<a href="https://www.kut.org/term/two-guys-your-head" rel="noopener nofollow" target="_blank">Art Markman</a> (<a href="https://twitter.com/abmarkman" rel="nofollow" target="_blank">@abmarkman</a>) is a leading cognitive scientist. Art is a professor of psychology and marketing at the University of Texas at Austin. He is also the author of several books and hundreds of scholarly articles. Today we discuss his new book "<a href="https://amzn.to/2HdEy7C" rel="nofollow" target="_blank">Bring Your Brain to Work</a>. Using Cognitive Science to Get a Job, Do It Well, and Advance Your Career." Art also has a podcast called "<a href="https://www.kut.org/term/two-guys-your-head" rel="noopener nofollow" target="_blank">Two  Guys on Your Head</a>."

ERP042 - Bring Your Brain to Work w/ Art Markman

Alastair Woolcock

You have probably heard the term Big Data. What does that mean anyway? Today I'm joined by Alastair Woolcock, to talk about Data Science. We uncover the science of data analytics and how data is unlocking market changing insights at all levels of business. Whether you're a small business trying to understand social media and it's influence on your marketing efforts, or an enterprise organization trying to understand client behavior, data can be a powerful tool. There is a growing industry of data science that is trying to use the power of hypothesis to mine for insights in the mountains of data that our modern businesses produce. 

You have probably heard the term Big Data. What does that mean anyway? Today I'm joined by Alastair Woolcock, to talk about Data Science. We uncover the science of data analytics and how data is unlocking market changing insights at all levels of business. Whether you're a small business trying to understand social media and it's influence on your marketing efforts, or an enterprise organization trying to understand client behavior, data can be a powerful tool. There is a growing industry of data science that is trying to use the power of hypothesis to mine for insights in the mountains of data that our modern businesses produce.

ERP024 - Data Science w/ Alastair Woolcock

Mark Colgate

Mark is a Professor of Service Excellence at the University of Victoria, Gustavson School of Business. Author of "The science of service, the proven formula to drive customer loyalty and stand out from the crowd." Available on Amazon. Mark has done work with the govt. Of British Columbia, Telus, Whistler Blackcomb and the Commonwealth Bank of Australia.

Mark is a Professor of Service Excellence at the University of Victoria, Gustavson School of Business. Author of "The science of service, the proven formula to drive customer loyalty and stand out from the crowd." Available on <a href="https://amzn.to/2TeGsZ3" rel="noopener nofollow" target="_blank">Amazon</a>. Mark has done work with the govt. Of British Columbia, Telus, Whistler Blackcomb and the Commonwealth Bank of Australia.

ERP039: Mark Colgate - The Science of Service

Ian Paterson

 Today on Evolved Radio we're talking everyone's favorite IT topic lately. Security!  I'm joined by Ian Paterson CEO of Plurilock. His company has a really innovative approach to security. It's an advanced form of user identification that can tell who you are by how you type and move the mouse.  We talk about why users hate passwords, security requirements for regulated industries, and much more.

Today on Evolved Radio we're talking everyone's favorite IT topic lately. Security! I'm joined by Ian Paterson CEO of Plurilock. His company has a really innovative approach to security. It's an advanced form of user identification that can tell who you are by how you type and move the mouse. We talk about why users hate passwords, security requirements for regulated industries, and much more.

ERP033 - Advanced Biometric Security w/ Ian Paterson

Dr. Ray Hsu Professor at UBC. He is both the founder of the VR/AR  working group and faculty in residence at the emerging media lab, conducting research on the immersive technology. When most people think of VR they think of video games. Like many of us, Dr.Ray sees the value of VR in the gaming field, but his vision for its impact go far beyond that. In particular, I wanted to talk to Dr.Ray about his view on how VR/AR will influence education.

Dr. Ray Hsu Professor at UBC. He is both the founder of the VR/AR  working group and faculty in residence at the emerging media lab, conducting research on the immersive technology. When most people think of VR they think of video games. Like many of us, Dr.Ray sees the value of VR in the gaming field, but his vision for its impact go far beyond that. In particular, I wanted to talk to Dr.Ray about his view on how VR/AR will influence education.

ERP020 - VR and Education w Dr. Ray

Aydin Mirzaee

Today we're talking about my favorite topic. Management. Earlier this year I found a software tool that filled a gap that I've struggled with for years. Both as a manager in previous roles, but also the managers that I've coached. Keeping notes for meetings, one on ones, sharing deliverables and provide feedback. There are some tools that help with some of these, but it was always imperfect. Then I found  Fellow. They call it a manager's co-pilot, but I would argue it's more than that. It uses the management practices that I advocate for and puts all of that information in a lightweight, easy to use platform. I invited Aidan Mirzaee,(@aydin) CEO and co-founder of Fellow of the software to discuss management practices and how Fellow can help. I hope you enjoy this conversation with Aydin. To Try Fellow.app for free,  click here.

Today we're talking about my favorite topic. Management. Earlier this year I found a software tool that filled a gap that I've struggled with for years. Both as a manager in previous roles, but also the managers that I've coached. Keeping notes for meetings, one on ones, sharing deliverables and provide feedback. There are some tools that help with some of these, but it was always imperfect. Then I found <a href="https://www.fellow.app/?utm_campaign=ERP045&amp;utm_medium=Podcast&amp;utm_source=Evolved-Radio" rel="nofollow" target="_blank"> Fellow</a>. They call it a manager's co-pilot, but I would argue it's more than that. It uses the management practices that I advocate for and puts all of that information in a lightweight, easy to use platform. I invited <a href="https://www.linkedin.com/in/aydinmirzaee/" rel="nofollow" target="_blank">Aidan Mirzaee</a>,(<a href="https://twitter.com/aydin" rel="nofollow" target="_blank">@aydin</a>) CEO and co-founder of Fellow of the software to discuss management practices and how Fellow can help. I hope you enjoy this conversation with Aydin. To Try Fellow.app for free, <a href="https://www.fellow.app/?utm_campaign=ERP045&amp;utm_medium=Podcast&amp;utm_source=Evolved-Radio" rel="nofollow" target="_blank"> click here</a>.

ERP045 - Management Superheroes w/ Aydin Mirzaee

James Vickery

 James built an offshore support team to augment his MSP business. He found the offshore strategy enabled a scaling of his business that he otherwise never could have achieved. As more and more peers asked him how to do the same he recognized a business opportunity and Benchmark 365 was born. James and I discuss his journey, some of the common resistance points around offshoring and how his team integrates with existing MSP businesses.

James built an offshore support team to augment his MSP business. He found the offshore strategy enabled a scaling of his business that he otherwise never could have achieved. As more and more peers asked him how to do the same he recognized a business opportunity and Benchmark 365 was born. James and I discuss his journey, some of the common resistance points around offshoring and how his team integrates with existing MSP businesses.

ERP027 - Offshore Support w/ James Vickery

Richard Tubb

Richard Tubb is one of the best-known experts in the global IT Managed Service Provider (MSP) community. His track record speaks for itself, as he launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard is also the author of the IT Business Owner's Survival Guide and the author of the Tubblog. We discuss why you may need a business coach, what business owners tend to struggle with most, and how technology is evolving MSP businesses as well as their client's businesses. Several books are mentioned in the podcast in addition to Richard's book. The E-Myth revisited Getting Things Done

<a href="https://www.linkedin.com/in/richardtubb/" rel="noopener nofollow" target="_blank">Richard Tubb</a> is one of the best-known experts in the global IT Managed Service Provider (MSP) community. His track record speaks for itself, as he launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard is also the author of the <a href="http://itbusinesssurvivalguide.com/" rel="noopener nofollow" target="_blank">IT Business Owner's Survival Guide</a> and the author of the <a href="http://www.tubblog.co.uk/" rel="noopener nofollow" target="_blank">Tubblog</a>. We discuss why you may need a business coach, what business owners tend to struggle with most, and how technology is evolving MSP businesses as well as their client's businesses. Several books are mentioned in the podcast in addition to Richard's book. <a href="https://amzn.to/2LemGsp" rel="noopener nofollow" target="_blank">The E-Myth</a> <a href="https://amzn.to/2LemGsp" rel="noopener nofollow" target="_blank">revisited</a> <a href="https://amzn.to/2Lc1tzk" rel="noopener nofollow" target="_blank">Getting Things Done</a>

ERP032 - MSP Coaching w/ Richard Tubb

Dr. Ray Hsu and I discuss how higher education needs to evolve to best serve students and innovation.

Dr. Ray Hsu and I discuss how higher education needs to evolve to best serve students and innovation.

ERP021 - Education w/ Dr. Ray

Kyle Hanslovan

There has been a string of coordinated attacks on MSPs recently. Large players like WiPro, Fujitsu, and IBM. As well as a number of smaller regional MSPs. Kyle Hanslovan (@kylehanslovan) of Huntress Labs joins me on the podcast to give us his expert viewpoint on the risks these attacks pose and how IT service companies should be securing their environments to avoid being the next victim.             LINKS MENTIONED IN THE PODCAST: Huntress Labs Attack Debrief Webinar

There has been a string of coordinated attacks on MSPs recently. Large players like WiPro, Fujitsu, and IBM. As well as a number of smaller regional MSPs. <a href="https://www.linkedin.com/in/kylehanslovan/" rel="noopener nofollow" target="_blank">Kyle Hanslovan</a> (<a href="https://twitter.com/KyleHanslovan" rel="noopener nofollow" target="_blank">@kylehanslovan</a>) of <a href="https://huntresslabs.com/" rel="noopener nofollow" target="_blank">Huntress Labs</a> joins me on the podcast to give us his expert viewpoint on the risks these attacks pose and how IT service companies should be securing their environments to avoid being the next victim. LINKS MENTIONED IN THE PODCAST: <a href="https://youtu.be/HkRQ60ExQBU" rel="noopener nofollow" target="_blank">Huntress Labs Attack Debrief Webinar</a>

ERP043 - Attacks in the MSP Channel w/ Kyle Hanslovan

Today on the podcast I'm talking to Piers Steel, Professor at the University of Calgary and author of The Procrastination Equation. Piers has spent years researching the reasons for and impacts of procrastination. Today we chat about the reasons why you fail to follow through despite your best intentions. It's a surprisingly complex topic. A fascinating mixed conversation on self-help, psychology, biology, and productivity. I'm sure you'll find the conversation as fascinating as I did. Enjoy.

Today on the podcast I'm talking to Piers Steel, Professor at the University of Calgary and author of <a href="https://amzn.to/2GKhfCd" rel="nofollow" target="_blank">The Procrastination Equation</a>. Piers has spent years researching the reasons for and impacts of procrastination. Today we chat about the reasons why you fail to follow through despite your best intentions. It's a surprisingly complex topic. A fascinating mixed conversation on self-help, psychology, biology, and productivity. I'm sure you'll find the conversation as fascinating as I did. Enjoy.

ERP041 - The Science of Procrastination

Joseph Meany

If you've never heard of Graphene, you can bet you'll be hearing a lot more about it in the coming years.  Graphene is a material that quietly holds the keys to many of our next generation of technological advances. Filtering water at an atomic level, creating impossibly lightweight bulletproof material, building a quantum supercomputer, and powering nanobots. This little-known material called Graphene is central to a series of fascinating technical discoveries.  Today I'm speaking with Dr. Joseph Meany. Dr. Meany is and his colleague, Les Johnson, have written a book about this amazing material.

If you've never heard of Graphene, you can bet you'll be hearing a lot more about it in the coming years. Graphene is a material that quietly holds the keys to many of our next generation of technological advances. Filtering water at an atomic level, creating impossibly lightweight bulletproof material, building a quantum supercomputer, and powering nanobots. This little-known material called Graphene is central to a series of fascinating technical discoveries. Today I'm speaking with Dr. Joseph Meany. Dr. Meany is and his colleague, Les Johnson, have written a book about this amazing material.

ERP029 - Graphene w/ Dr. Joseph Meany

On the podcast today I'm speaking with Canon Bryan, CFO with Terrestrial Energy. Terrestrial Energy is an industry leader in next-generation nuclear energy. Nuclear is a fantastically efficient and clean source of energy, but over the years it's earned a bit of negative reputation. As Canon and I discuss this reputation is really unfair when you examine the facts. Terrestrial Energy is building the next generation of nuclear power. It's much more compact, it's dramatically safer, and could be the key to our energy future. Resources mentioned 4th Generation Energy Blog Terrestrial Energy on Twitter &amp; Facebook Taylor Wilson - MSR Ted Talk - This is the TED Talk that got me excited about the MSR technology Turning CO2 into gasoline Nuclear facilities have killed far fewer people than you may think.

On the podcast today I'm speaking with <a href="https://www.linkedin.com/in/canon-bryan-36901812/" rel="noopener nofollow" target="_blank">Canon Bryan</a>, CFO with <a href="https://www.terrestrialenergy.com/" rel="noopener nofollow" target="_blank">Terrestrial Energy</a>. Terrestrial Energy is an industry leader in next-generation nuclear energy. Nuclear is a fantastically efficient and clean source of energy, but over the years it's earned a bit of negative reputation. As Canon and I discuss this reputation is really unfair when you examine the facts. Terrestrial Energy is building the next generation of nuclear power. It's much more compact, it's dramatically safer, and could be the key to our energy future. Resources mentioned <a href="http://4thgeneration.energy/" rel="noopener nofollow" target="_blank">4th Generation Energy Blog</a> Terrestrial Energy on <a href="https://twitter.com/TerrestrialMSR" rel="noopener nofollow" target="_blank">Twitter</a> &amp; <a href="https://www.facebook.com/TerrestrialMSR" rel="noopener nofollow" target="_blank">Facebook</a> Taylor Wilson - <a href="https://www.ted.com/talks/taylor_wilson_my_radical_plan_for_small_nuclear_fission_reactors?lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3BlVP1XstgSuKWe9RQCOlv7Q%3D%3D&amp;utm_campaign=tedspread&amp;utm_medium=referral&amp;utm_source=tedcomshare" rel="noopener nofollow" target="_blank">MSR Ted Talk</a> - This is the TED Talk that got me excited about the MSR technology <a href="https://news.nationalgeographic.com/2018/06/carbon-engineering-liquid-fuel-carbon-capture-neutral-science/" rel="noopener nofollow" target="_blank">Turning CO2 into gasoline</a> Nuclear facilities have <a href="https://en.wikipedia.org/wiki/List_of_nuclear_and_radiation_accidents_by_death_toll" rel="noopener nofollow" target="_blank">killed far fewer people</a> than you may think.

ERP036 - Advanced Nuclear Energy w/ Canon Bryan

Ted Hulsy

Ted is the Chief Revenue Officer at Itopia. Itopia's mission is to make it easy to migrate Windows workspace environments to the cloud.We talk about the evolution of Cloud computing, including Desktop as a Service (DaaS) and using the public cloud for rapidly deploying computing infrastructure. This is a rapidly growing solution in the IT industry enabling providers to spin up remote desktop environments in no time at all. Ted and I also talk about the competition between AWS, Azure, and Google in the public cloud arena.

Ted is the Chief Revenue Officer at Itopia. Itopia's mission is to make it easy to migrate Windows workspace environments to the cloud.We talk about the evolution of Cloud computing, including Desktop as a Service (DaaS) and using the public cloud for rapidly deploying computing infrastructure. This is a rapidly growing solution in the IT industry enabling providers to spin up remote desktop environments in no time at all. Ted and I also talk about the competition between AWS, Azure, and Google in the public cloud arena.

ERP026 - Desktop as a Service (DaaS) with Ted Hulsy

Alex Markov

On the podcast today, I'm chatting with Alex Markov, President of Red Key Solutions and CEO of Strategy Overview. Red Key is a mature and successful MSP in the New York area. Alex and his team work hard to deliver business value to their clients. One of the best way for MSPs to do that is implementing a QBR/TBR. Alex recognized the value in the system they had built and has created a SaaS product called Strategy Overview to help others deliver effective technology planning to their clients.

On the podcast today, I'm chatting with <a href="https://www.linkedin.com/in/alex-markov/" rel="noopener nofollow" target="_blank">Alex Markov</a>, President of <a href="https://www.redkeysolutions.com/" rel="noopener nofollow" target="_blank">Red Key Solutions</a> and CEO of <a href="https://www.strategyoverview.com/" rel="noopener nofollow" target="_blank">Strategy Overview</a>. Red Key is a mature and successful MSP in the New York area. Alex and his team work hard to deliver business value to their clients. One of the best way for MSPs to do that is implementing a QBR/TBR. Alex recognized the value in the system they had built and has created a SaaS product called <a href="https://www.strategyoverview.com/" rel="noopener nofollow" target="_blank">Strategy Overview</a> to help others deliver effective technology planning to their clients.

ERP031 - vCIO Process w/ Alex Markov

Raj Goel

Today's podcast I'm joined by Raj Goel, CISSP. Raj is the founder of Brainlink and the creator of SOP Culture. Raj and I explore the benefits and the challenges of creating a SOP driven culture in your business. SOP Culture was formed out of years of Raj standardizing his teams work at Brainlink to ensure a consistency of service that gives him an unusual competitive edge in the market.

Today's podcast I'm joined by Raj Goel, CISSP. Raj is the founder of Brainlink and the creator of SOP Culture. Raj and I explore the benefits and the challenges of creating a SOP driven culture in your business. SOP Culture was formed out of years of Raj standardizing his teams work at Brainlink to ensure a consistency of service that gives him an unusual competitive edge in the market.

ERP023 - SOP Culture w/ Raj Goel

Doug Hazelman

Today's podcast is brought to you by Cloudberry. Your #1 cross-platform cloud backup platform. I chatting with Doug Hazelman (@VMDoug), VP of technical marketing with Cloudberry. Backups are an important offering for any IT service provider. Cloudberry is focused on supporting MSPs build a flexible backup offering that protects servers and workstations, as well as cloud app data like Office 365 and G suite. Cloudberry allows a free trial of their software, so why not sign up and give it a spin? Doug hosts an MSP focused podcast called MSP Voice that you should subscribe to.

Today's podcast is brought to you by <a href="https://www.cloudberrylab.com/" rel="noopener nofollow" target="_blank">Cloudberry</a>. Your #1 cross-platform cloud backup platform. I chatting with <a href="https://www.linkedin.com/in/doughazelman/" rel="noopener nofollow" target="_blank">Doug Hazelman</a> (<a href="https://twitter.com/VMDoug" rel="nofollow" target="_blank">@VMDoug</a>), VP of technical marketing with Cloudberry. Backups are an important offering for any IT service provider. Cloudberry is focused on supporting MSPs build a flexible backup offering that protects servers and workstations, as well as cloud app data like Office 365 and G suite. Cloudberry allows a <a href="https://www.cloudberrylab.com/managed-backup/signup.aspx" rel="noopener nofollow" target="_blank">free trial</a> of their software, so why not sign up and give it a spin? Doug hosts an MSP focused podcast called <a href="http://mspvoice.com/" rel="noopener nofollow" target="_blank">MSP Voice</a> that you should subscribe to.

ERP037 - Cloudberry Backup w/ Doug Hazelman

 Today's podcast is brought to you by Simplesat. Your tool for stupidly simple satisfaction surveys. I'm joined by Derek and Cory Brown, the father-son team behind Pronto Marketing and Simplesat. If you're in a service-based industry it's important to know how your customers feel about your service. Traditional satisfaction surveys are terrible and the response rate shows that's the case. Simplesat can increase your client feedback 10 fold. Simplesat also makes the data more actionable. Jump over to simplesat.io for a free 30-day trial and try it out yourself.

Today's podcast is brought to you by <a href="https://www.simplesat.io/?utm_source=evolved" rel="nofollow" target="_blank">Simplesat</a>. Your tool for stupidly simple satisfaction surveys. I'm joined by Derek and Cory Brown, the father-son team behind Pronto Marketing and Simplesat. If you're in a service-based industry it's important to know how your customers feel about your service. Traditional satisfaction surveys are terrible and the response rate shows that's the case. Simplesat can increase your client feedback 10 fold. Simplesat also makes the data more actionable. Jump over to <a href="http://simplesat.io" rel="nofollow" target="_blank">simplesat.io</a> for a free 30-day trial and try it out yourself.

ERP034 - Customer Satisfaction Scoring w/ Simplesat

Tim Kane

Tim Kane is co-founder and CEO of myHSA. myHSA is a technology company that facilitates Insurance brokers with the ability to offer in-house health spending accounts. In my interview with Tim, we explore his evolution from brick and mortar business owner to digital entrepreneur. His journey has been filled with hard lessons about building a software business as a non-technical founder. His passion, determination, and strong focus on customer service have served him well. Tim and his co-founder Steve have grown the company from two people and a database to 8+ staff and a fast growing client base. 

Tim Kane is co-founder and CEO of <a href="https://www.myhsasecure.com/" rel="nofollow" target="_blank">myHSA</a>. myHSA is a technology company that facilitates Insurance brokers with the ability to offer in-house health spending accounts. In my interview with Tim, we explore his evolution from brick and mortar business owner to digital entrepreneur. His journey has been filled with hard lessons about building a software business as a non-technical founder. His passion, determination, and strong focus on customer service have served him well. Tim and his co-founder Steve have grown the company from two people and a database to 8+ staff and a fast growing client base.

ERP025 - Digital Entrepreneurship w/ Tim Kane

The best podcast episodes on global issues affecting everyone. Covering topics such as the #metoo movement, climate change, the impact of technology and some of the biggest global issues facing us right now. For anyone interested in learning more about the world, and some of the issues we're facing, pick an episode below and start listening! Add episodes you're interested into your queue below!

Best Episodes on Global Issues

The Best Multi-Part Documentaries, with documentaries on Obama, Federer vs Nadal, the making of Star Wars, Netflix vs Blockbuster and more. Add episodes you're interested into your queue below!