Cover image of TubbTalk - The Podcast for IT Consultants

TubbTalk - The Podcast for IT Consultants

Richard Tubb, a leader and keynote speaker in the MSP community, brings interviews and updates on products, services and success stories in the Managed Service Provider world.

Ranked #1

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[61] The Datto Executives Live from DattoCon 19

[61] The Datto Executives Live from DattoCon 19

Richard speaks to Datto executives Ryan Weeks, Emily Glass, Mark Simon and Christian Nagele, live from DattoCon19 in Par... Read more

17 Nov 2019

46mins

Ranked #2

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[21] How ConnectWise Helps MSPs Run More Efficient Businesses

[21] How ConnectWise Helps MSPs Run More Efficient Businesses

In this episode, Richard speaks to Arnie Bellini, CEO of ConnectWise, a community-driven software company which helps MS... Read more

31 May 2018

39mins

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Ranked #3

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[40] How IT Companies can Significantly Improve Their Customer Service

[40] How IT Companies can Significantly Improve Their Customer Service

Richard speaks to Ted Stone, Chief Executive of Customer First UK, based in Doncaster and owner of the 'putting the cust... Read more

14 Oct 2018

1hr 1min

Ranked #4

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[50] Productivity, Healthy Habits and Getting Things Done

[50] Productivity, Healthy Habits and Getting Things Done

Richard speaks to David Allen, author, speaker and coach and creator of 'Getting Things Done', a tool to improve product... Read more

28 Dec 2018

56mins

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Ranked #5

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[38] Why MSPs should be selective with the tools they provide

[38] Why MSPs should be selective with the tools they provide

Richard talks to Leigh Wood, Director of Node IT Solutions, based in Biggleswade.SolarWindsConnectWiseIT GlueContinuumHe... Read more

26 Sep 2018

1hr 3mins

Ranked #6

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[19] Dealing with Customer Objections to Outsourced Services

[19] Dealing with Customer Objections to Outsourced Services

In this episode, Richard speaks with Michael George, the CEO of Continuum, an outsourced Network Operations Centre (NOC)... Read more

12 Mar 2018

57mins

Ranked #7

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[23] How Google's Latest Updates can Help SMEs and MSPs

[23] How Google's Latest Updates can Help SMEs and MSPs

In this episode, Richard talks to James Kimbley of Kimbley IT about Google's latest developments for its range of online... Read more

31 May 2018

47mins

Ranked #8

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[32] How to Run a Successful MSP in an Area with no Big Businesses

[32] How to Run a Successful MSP in an Area with no Big Businesses

Richard talks to Mostyn Thomas about how he deals with the challenges of providing IT solutions in a small area and the ... Read more

13 Aug 2018

33mins

Ranked #9

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[49] Why MSPs Need to Offer Cloud-to-Cloud Backup

[49] Why MSPs Need to Offer Cloud-to-Cloud Backup

Richard speaks to Chad Savoy and Daniel Camara of Spanning Backup, a SaaS data protection company. Richard speaks to Ch... Read more

23 Dec 2018

32mins

Ranked #10

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[48] Acquisitions and building an open MSP platform

[48] Acquisitions and building an open MSP platform

Richard speaks to Fred Voccola, CEO of Kaseya, an IT management and software solutions platform.Mentioned in This Episod... Read more

16 Dec 2018

33mins

Ranked #11

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[33] How an MSP can thrive in the security niche

[33] How an MSP can thrive in the security niche

Richard speaks to Norb Doeberlein, CEO of Netzbahn, about successfully running an IT company in a niche and the challeng... Read more

19 Aug 2018

41mins

Ranked #12

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[59] How to do awesome MSP sales

[59] How to do awesome MSP sales

Richard speaks to channel sales expert Fiona Challis about how MSPs can go from zero to hero with their sales process.Me... Read more

3 Nov 2019

28mins

Ranked #13

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[63] Google Adwords and the Opportunities for MSPs

[63] Google Adwords and the Opportunities for MSPs

In this episode, Richard speaks to Adam Porteous, Google AdWords expert at Pronto Marketing. They talk about Google AdWo... Read more

1 Dec 2019

33mins

Ranked #14

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[30] How Cloud Backup Software Helps MSPs and Their Customers

[30] How Cloud Backup Software Helps MSPs and Their Customers

In this episode, Richard speaks to Doug Hazelman, Vice President of Technical Marketing at CloudBerry Lab in Florida, wh... Read more

30 Jul 2018

36mins

Ranked #15

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[28] How MSPs can Market Themselves Better

[28] How MSPs can Market Themselves Better

In this episode, Richard speaks to John Jantsch, author, speaker and expert in marketing and the founder of the Duct Tap... Read more

29 Jul 2018

23mins

Ranked #16

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[51] Running a Membership for MSPs

[51] Running a Membership for MSPs

Richard Tubb, a leader and keynote speaker in the MSP community, brings interviews and updates on products, services and... Read more

13 Oct 2019

58mins

Ranked #17

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[39] Why MSPs need to embrace marketing

[39] Why MSPs need to embrace marketing

Richard talks to Paul Green of MSP Marketing Edge, in Milton Keynes, which supports IT providers and MSPs with their mar... Read more

7 Oct 2018

49mins

Ranked #18

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[18] Where MSPs go Wrong with Customer Feedback

[18] Where MSPs go Wrong with Customer Feedback

In this episode, Richard speaks to Brad Benner, founder of Berlin-based SmileBack on how MSPs can improve their customer... Read more

10 Mar 2018

1hr 3mins

Ranked #19

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[26] What the Datto and Autotask Merger Means for MSPs Worldwide

[26] What the Datto and Autotask Merger Means for MSPs Worldwide

In this episode, Richard speaks to Rob Rae, Vice President of Business Development at Datto, about the merger between Da... Read more

21 Jun 2018

31mins

Ranked #20

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[65] Mental Health for IT Business Owners

[65] Mental Health for IT Business Owners

In this episode, New York Times bestselling author and keynote speaker Chris Brogan speaks candidly about depression and... Read more

29 Dec 2019

1hr 2mins

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