Why You Should Move Your Best Salesperson to Service | SDR #252
Why You Should Move Your Best Salesperson to Service | SDR #252
Warren Buffet had some interesting perspective to share at Berkshire Hathaway annual meeting this year. "I know where Ap... Read more
31 Jul 2023
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33mins
My Techs Don't Want to Work Saturdays
My Techs Don't Want to Work Saturdays
This week's call-in question comes from a manager who's trying to figure out how to make Saturday shifts work and gettin... Read more
28 Jul 2023
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6mins
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How Do You Pay Techs On Warranty Work? | SDR #251
How Do You Pay Techs On Warranty Work? | SDR #251
This is a question we get all the time! There are different schools of thought and Chris and Christian have slightly var... Read more
24 Jul 2023
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17mins
Setting Up Acquisition For Service Customers
Setting Up Acquisition For Service Customers
This week's call-in question comes from a service manager who's looking to set up an acquisition process for service veh... Read more
21 Jul 2023
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How to Design a Winning Service Advisor Pay Plan | SDR #250
How to Design a Winning Service Advisor Pay Plan | SDR #250
On this week's episode of Service Drive Revolution, Chris and Coach Christian talk about the best pay plans for service ... Read more
17 Jul 2023
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20mins
Top-Performing Games For Technicians
Top-Performing Games For Technicians
This week's call-in question comes from Mark, who's looking for some fun games to get his technicians engaged in the sho... Read more
14 Jul 2023
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4mins
How To Reduce Employee Turnover & Increase Engagement | SDR #249
How To Reduce Employee Turnover & Increase Engagement | SDR #249
On this week's episode of Service Drive Revolution, Chris and Coach Christian talk about a few different strategies for ... Read more
10 Jul 2023
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32mins
My Service Manager Keeps Undermining Advisors
My Service Manager Keeps Undermining Advisors
This week's call-in question comes from a high-performing service advisor named Taylor. She's been working for 2 years a... Read more
7 Jul 2023
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3mins
Car Business Divorce Rate: How to Have A Successful Marriage in the Car Business | SDR #248
Car Business Divorce Rate: How to Have A Successful Marriage in the Car Business | SDR #248
Why do so many people in the car business get divorced or get stuck in difficult marriages? It's a little too simple to ... Read more
3 Jul 2023
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18mins
Holding Your Staff Accountable
Holding Your Staff Accountable
This week's call-in question comes from a Manager who's struggling to hold his staff accountable when they under perform... Read more
30 Jun 2023
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11mins
