Cover image of Service Drive Revolution with Chris Collins

Service Drive Revolution with Chris Collins

Got a question for the show? Call us at 1-833-3-ASK-SDR!Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secre... Read more

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Ranked #1

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Why You Should Move Your Best Salesperson to Service | SDR #252

Why You Should Move Your Best Salesperson to Service | SDR #252

Warren Buffet had some interesting perspective to share at Berkshire Hathaway annual meeting this year. "I know where Ap... Read more

31 Jul 2023

33mins

Ranked #2

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My Techs Don't Want to Work Saturdays

My Techs Don't Want to Work Saturdays

This week's call-in question comes from a manager who's trying to figure out how to make Saturday shifts work and gettin... Read more

28 Jul 2023

6mins

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Ranked #3

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How Do You Pay Techs On Warranty Work? | SDR #251

How Do You Pay Techs On Warranty Work? | SDR #251

This is a question we get all the time! There are different schools of thought and Chris and Christian have slightly var... Read more

24 Jul 2023

17mins

Ranked #4

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Setting Up Acquisition For Service Customers

Setting Up Acquisition For Service Customers

This week's call-in question comes from a service manager who's looking to set up an acquisition process for service veh... Read more

21 Jul 2023

7mins

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Ranked #5

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How to Design a Winning Service Advisor Pay Plan | SDR #250

How to Design a Winning Service Advisor Pay Plan | SDR #250

On this week's episode of Service Drive Revolution, Chris and Coach Christian talk about the best pay plans for service ... Read more

17 Jul 2023

20mins

Ranked #6

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Top-Performing Games For Technicians

Top-Performing Games For Technicians

This week's call-in question comes from Mark, who's looking for some fun games to get his technicians engaged in the sho... Read more

14 Jul 2023

4mins

Ranked #7

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How To Reduce Employee Turnover & Increase Engagement | SDR #249

How To Reduce Employee Turnover & Increase Engagement | SDR #249

On this week's episode of Service Drive Revolution, Chris and Coach Christian talk about a few different strategies for ... Read more

10 Jul 2023

32mins

Ranked #8

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My Service Manager Keeps Undermining Advisors

My Service Manager Keeps Undermining Advisors

This week's call-in question comes from a high-performing service advisor named Taylor. She's been working for 2 years a... Read more

7 Jul 2023

3mins

Ranked #9

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Car Business Divorce Rate: How to Have A Successful Marriage in the Car Business | SDR #248

Car Business Divorce Rate: How to Have A Successful Marriage in the Car Business | SDR #248

Why do so many people in the car business get divorced or get stuck in difficult marriages? It's a little too simple to ... Read more

3 Jul 2023

18mins

Ranked #10

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Holding Your Staff Accountable

Holding Your Staff Accountable

This week's call-in question comes from a Manager who's struggling to hold his staff accountable when they under perform... Read more

30 Jun 2023

11mins

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