This podcast will look at the future of how order management will evolve from simply executing orders to truly optimizing how to best serve your customer. Listen as Guy Courtin and Tim Nelson discuss what to anticipate with the evolution of order management: next generation optimization rather than simply execution of orders. The cost to serve a customer will become more important than simply the cost to fulfill.

This podcast will look at the future of how order management will evolve from simply executing orders to truly optimizing how to best serve your customer. Listen as Guy Courtin and Tim Nelson discuss what to anticipate with the evolution of order management: next generation optimization rather than simply execution of orders. The cost to serve a customer will become more important than simply the cost to fulfill.

DOM is the Heartbeat of Your Network

In this podcast, Infor’s Guy Courtin and Christine Barnhart discuss how manufacturers are adopting learnings from B2C supply chains to be more responsive to end customer needs. From AI and machine learning to greater digitization of the supply chain, modern manufacturers must become more nimble and responsive—creating a true multi-enterprise network to meet their customers’ needs.

In this podcast, Infor’s Guy Courtin and Christine Barnhart discuss how manufacturers are adopting learnings from B2C supply chains to be more responsive to end customer needs. From AI and machine learning to greater digitization of the supply chain, modern manufacturers must become more nimble and responsive—creating a true multi-enterprise network to meet their customers’ needs.

Manufacturing and the Multi-Enterprise Supply Chain Network

Burton Snowboards

In this episode, Guy Courtin speaks with Rachel Grogan of Burton Snowboards to discuss how the winter sports giant leverages its supply chain in today’s consumer-led world. As Burton faces challenges from planning to supplier collaboration to sustainability, it’s the supply chain they count on to score that perfect 10.

In this episode, Guy Courtin speaks with Rachel Grogan of Burton Snowboards to discuss how the winter sports giant leverages its supply chain in today’s consumer-led world. As Burton faces challenges from planning to supplier collaboration to sustainability, it’s the supply chain they count on to score that perfect 10.

Burton Snowboards: How the supply chain scores them a 10 in the winter games

Supply chain has come a long way in the nine years and nearly 180 episodes since Supply Chain Radio began. And while some roads end, many others continue to grow. In Matt Gunn’s final episode as host of Supply Chain Radio, we take a look back at the evolution of supply chain since this show began, while looking forward to a bright future of global connectivity. Guy Courtin and Jenny Reese join in to offer their thoughts on the road ahead.

Supply chain has come a long way in the nine years and nearly 180 episodes since Supply Chain Radio began. And while some roads end, many others continue to grow. In Matt Gunn’s final episode as host of Supply Chain Radio, we take a look back at the evolution of supply chain since this show began, while looking forward to a bright future of global connectivity. Guy Courtin and Jenny Reese join in to offer their thoughts on the road ahead.

Supply Chain: The Evolution of a Revolution

After several years and much debate, Great Britain is on the brink of leaving the European Union. And while politicians are still pursuing a final deal on Brexit, manufacturers and retailers are planning for the worst. In this episode, Matt Gunn and Guy Courtin take a look at how businesses are preparing for any unexpected curve these new trade laws might throw their way, and whether the right mix of technology, innovation, and inventory might help keep the supply chain safe.

After several years and much debate, Great Britain is on the brink of leaving the European Union. And while politicians are still pursuing a final deal on Brexit, manufacturers and retailers are planning for the worst. In this episode, Matt Gunn and Guy Courtin take a look at how businesses are preparing for any unexpected curve these new trade laws might throw their way, and whether the right mix of technology, innovation, and inventory might help keep the supply chain safe.

Brexit Velocity

Customers want it fast, they want it free, and they want it cheap. And when the order isn’t quite right, they often want to send it back. Especially in the world of e-commerce. While online shopping has been a boon to brands, retailers, and consumers alike, it also has a dark side: returns. By some estimates, returns will cost U.S. companies as much as $550 billion by 2020. And perhaps no part of the business will bear the burden more than the supply chain. In this episode, SEKO Logistics’ Brian Bourke and David Schulhof of Red Hot Penny join Matt Gunn to discuss the rising challenge of returns and the future of reverse logistics.

Customers want it fast, they want it free, and they want it cheap. And when the order isn’t quite right, they often want to send it back. Especially in the world of e-commerce. While online shopping has been a boon to brands, retailers, and consumers alike, it also has a dark side: returns. By <a href="https://www.shopify.com/enterprise/ecommerce-returns" rel="nofollow" target="_blank">some estimates</a>, returns will cost U.S. companies as much as $550 billion by 2020. And perhaps no part of the business will bear the burden more than the supply chain. In this episode, SEKO Logistics’ Brian Bourke and David Schulhof of Red Hot Penny join Matt Gunn to discuss the rising challenge of returns and the future of reverse logistics.

But what about all those returns?

The process of managing a product’s lifecycle has come a long way since the days of Excel spreadsheets. Or has it? In this episode, Stan Pryzbylinski, vice president of research at CIMdata joins Matt Gunn and Jenny Reese to discuss how PLM software has evolved in the world of manufacturing, and how its role in keeping teams across the supply chain on the same page.

The process of managing a product’s lifecycle has come a long way since the days of Excel spreadsheets. Or has it? In this episode, Stan Pryzbylinski, vice president of research at CIMdata joins Matt Gunn and Jenny Reese to discuss how PLM software has evolved in the world of manufacturing, and how its role in keeping teams across the supply chain on the same page.

The Evolution of Product Lifecycle Management

To err is human. To keep the global supply chain running, divine. Supply chain risk isn’t limited to black swan events like fires, floods and hurricanes. Many of the challenges businesses face are the result of human factors as well. Whether it’s something caused internally, or big changes to policies and regulations (Brexit, U.S.-China tariffs, etc.), these man-made issues can be just as disruptive as the largest storm. In this episode of Supply Chain Radio, Matt Gunn and Guy Courtin discuss the human element of disruption, and how businesses are working to keep the supply chain running through unexpected turns of events.

To err is human. To keep the global supply chain running, divine. Supply chain risk isn’t limited to black swan events like fires, floods and hurricanes. Many of the challenges businesses face are the result of human factors as well. Whether it’s something caused internally, or big changes to policies and regulations (Brexit, U.S.-China tariffs, etc.), these man-made issues can be just as disruptive as the largest storm. In this episode of Supply Chain Radio, Matt Gunn and Guy Courtin discuss the human element of disruption, and how businesses are working to keep the supply chain running through unexpected turns of events.

The Human Element of Supply Chain Risk

Nine times out of 10, consumers buy things for a reason. Whether putting together an outfit for a special occasion, or planning a DIY project at home, there’s generally some context within the buyer’s journey. But that context isn’t often reflected in stores or e-commerce, where product locations and assortments don’t always reflect a customer’s intended use. Michelle Bacharach, CEO and cofounder of FindMine joins SCR to discuss how putting products in context can improve consumer experiences while helping align the supply chain.

Nine times out of 10, consumers buy things for a reason. Whether putting together an outfit for a special occasion, or planning a DIY project at home, there’s generally some context within the buyer’s journey. But that context isn’t often reflected in stores or e-commerce, where product locations and assortments don’t always reflect a customer’s intended use. Michelle Bacharach, CEO and cofounder of FindMine joins SCR to discuss how putting products in context can improve consumer experiences while helping align the supply chain.

The Context Trap

Everywhere you look, the supply chain is ripe for innovation. And as age-old challenges inspire new thinking about products, process, and labor, a new generation of technologists bring fresh ideas to the plate. In this episode, Forge CEO Stacey Ferreira, Simplista CEO Evan Silver, and retired GT Nexus founder Kurt Cavano join Matt Gunn to talk about the next wave of talent coming into the supply chain.

Everywhere you look, the supply chain is ripe for innovation. And as age-old challenges inspire new thinking about products, process, and labor, a new generation of technologists bring fresh ideas to the plate. In this episode, Forge CEO Stacey Ferreira, Simplista CEO Evan Silver, and retired GT Nexus founder Kurt Cavano join Matt Gunn to talk about the next wave of talent coming into the supply chain.

Applying New Approaches to Age-Old Challenges

Tune in to conversations on cloud technology, collaborative networks, and supply chain innovation with insights from the industry's most well-versed professionals. Topics will include supply chain visibility, finance, transportation and logistics, B2B networks, data quality, planning &amp; execution, and global commerce best practices.

These guys know there stuff. I always look forward to there podcasts and it has helped me keep up with the latest trends in supply chain technology. I am junior in one of the top supply chain programs. I really appreciate this podcast because they share real life experiences supply chain professionals face. Keep up the great work!

Best Supply Chain Podcast

They&#39;re podcasts have extremely insightful dialogue on major trends and topics in the supply chain world. They have interviews with major brands (like TOMS, Lenovo &amp; more) and several big influencers. Great podcast 👍🏻

Experts on all things supply chain & logistics

Supply Chain Radio

How will you manage your global supply chain now and in the future? Heidi Benko joins Guy Courtin to discuss the evolution of digital technology, multi-enterprise supply chain networks, and what happens when artificial intelligence meets the physical and financial flow of goods.

How will you manage your global supply chain now and in the future? Heidi Benko joins Guy Courtin to discuss the evolution of digital technology, multi-enterprise supply chain networks, and what happens when artificial intelligence meets the physical and financial flow of goods.

The Next Evolution of Intelligent Supply Chains

In a global supply chain, risk often lies outside the four walls of your enterprise. We take a look at examples of risk management, operational excellence, and supplier collaboration through the lens of companies like Airbus, Levi's, and Puma.

In a global supply chain, risk often lies outside the four walls of your enterprise. We take a look at examples of risk management, operational excellence, and supplier collaboration through the lens of companies like Airbus, Levi's, and Puma.

Balancing Risk and Collaboration in the Supply Chain

Guy Courtin and Matt Gunn look into the crystal ball and predict the technologies and business challenges that will shape the year ahead. Will we see more consolidation or increased competition? Are AR and VR finally ready for prime time? Which industries are ripe for disruption? And when will 3D printing and additive manufacturing finally bring us those cool in-home replicators we saw on Star Trek? Find the answers to all of these questions and more in this week's episode of Supply Chain Radio!

Guy Courtin and Matt Gunn look into the crystal ball and predict the technologies and business challenges that will shape the year ahead. Will we see more consolidation or increased competition? Are AR and VR finally ready for prime time? Which industries are ripe for disruption? And when will 3D printing and additive manufacturing finally bring us those cool in-home replicators we saw on Star Trek? Find the answers to all of these questions and more in this week's episode of Supply Chain Radio!

2018 Outlook: Predicting the technology that will shape supply chain's not-too-distant future

Cost, complexity and increasing trade tensions have businesses rethinking the breadth of their supply chains. Matt Gunn and Guy Courtin discuss a recent report detailing the move toward greater localization, and take a look at the technologies enterprises rely on to adapt to the changing boundaries of business.

Cost, complexity and increasing trade tensions have businesses rethinking the breadth of their supply chains. Matt Gunn and Guy Courtin discuss a recent report detailing the move toward greater localization, and take a look at the technologies enterprises rely on to adapt to the changing boundaries of business.

Will Localization Shrink the Global Supply Chain?

Milestones. Depending on one's perspective they're either significant life events or rocks next to roads that help measure distance. We like to think of milestones as just another step in the journey ahead.   Through its first 99 episodes, Supply Chain Radio has covered everything from news and technology to horror stories and tales from businesses around the world. While no two podcasts have been the same, each has focused on some aspect of the many disciplines, processes and techniques we call the supply chain. For episode 100, we take a look at why supply chain matters.

Milestones. Depending on one's perspective they're either significant life events or rocks next to roads that help measure distance. We like to think of milestones as just another step in the journey ahead.  Through its first 99 episodes, Supply Chain Radio has covered everything from news and technology to horror stories and tales from businesses around the world. While no two podcasts have been the same, each has focused on some aspect of the many disciplines, processes and techniques we call the supply chain. For episode 100, we take a look at why supply chain matters.

100 Reasons Why Supply Chain Matters

It used to be that Black Friday was the biggest shopping event of the year. But the growth of e-commerce and mobile gave shoppers more power to choose when, where and how they wanted to shop for the holidays, and today the holiday deals run from late October all the way through the New Year. In this episode, we discuss how the evolving shopping season puts a strain on supply chain, and how businesses can get smarter about seasonal demand.

It used to be that Black Friday was the biggest shopping event of the year. But the growth of e-commerce and mobile gave shoppers more power to choose when, where and how they wanted to shop for the holidays, and today the holiday deals run from late October all the way through the New Year. In this episode, we discuss how the evolving shopping season puts a strain on supply chain, and how businesses can get smarter about seasonal demand.

Black Friday and the Everywhere Consumer are Challenging Supply Chains

Consumers are a fickle bunch. And planning to meet their needs, and get the right products in the right place wherever there's demand is a science as much as it's an art. But many organizations still rely on outdated technologies and spreadsheets to get the job done. With consumers increasingly expecting more personalized products and services, can today's methodologies truly meet the need? Matt Jones joins Guy Courtin and Matt Gunn to discuss how machine learning and networked technology might help the industry evolve.

Consumers are a fickle bunch. And planning to meet their needs, and get the right products in the right place wherever there's demand is a science as much as it's an art. But many organizations still rely on outdated technologies and spreadsheets to get the job done. With consumers increasingly expecting more personalized products and services, can today's methodologies truly meet the need? Matt Jones joins Guy Courtin and Matt Gunn to discuss how machine learning and networked technology might help the industry evolve.

Can demand management evolve for changing consumer needs?

From the first mile to the last mile, consumers and the rise of digital technology are transforming the entire supply chain. And from their position as one of the last stops between manufacturers and retailers (not to mention end consumers), warehouses are ripe for innovation. Stacie Immesberger joins Guy Courtin to discuss the evolution of warehouses, and how advances in everything from automation to robotics are changing the game.

From the first mile to the last mile, consumers and the rise of digital technology are transforming the entire supply chain. And from their position as one of the last stops between manufacturers and retailers (not to mention end consumers), warehouses are ripe for innovation. Stacie Immesberger joins Guy Courtin to discuss the evolution of warehouses, and how advances in everything from automation to robotics are changing the game.

Warehouses Evolved: From Storage to Strategic Advantage

The fashion and apparel industry has always been a leader in managing global supply chains. But this year, a mix of technologies and societal changes are shaking things up. Matt Gunn and Suhas Sreedhar discuss the five most important (and realistic) developments to monitor in 2017.

The fashion and apparel industry has always been a leader in managing global supply chains. But this year, a mix of technologies and societal changes are shaking things up. Matt Gunn and Suhas Sreedhar discuss the five most important (and realistic) developments to monitor in 2017.

2017: The Latest In Supply Chain Fashion

One of the first topics we ever covered on Supply Chain Radio was the Internet of Things. We examined its promise and imagined what it could do for supply chains. Now, three years later, we ask the uncomfortable question, "So, where is this going?" Listen as Suhas Sreedhar and Matt Gunn discuss the state of ultra-hyped technologies like IoT and blockchain, and why moving on from them might not be such a bad thing.

One of the first topics we ever covered on Supply Chain Radio was the Internet of Things. We examined its promise and imagined what it could do for supply chains. Now, three years later, we ask the uncomfortable question, "So, where is this going?" Listen as Suhas Sreedhar and Matt Gunn discuss the state of ultra-hyped technologies like IoT and blockchain, and why moving on from them might not be such a bad thing.

When IoT & Blockchain Break Your Supply Chain Heart

We often underestimate the risk in shipping goods on the high seas. Despite our best efforts, the world is still an unpredictable place, filled with uncertainty. This Halloween, sit back and enjoy a cautionary tale about the most famous disappearing ship in history. And let it be a lesson: supply chain risk is not something to be trifled with! Sounds used in this episode: http://freemusicarchive.org/music/Daniel_James_Dolby/Hopelessness/12_-_Hopelessness_XII https://www.freesound.org/people/bigmanjoe/sounds/350761/ https://www.freesound.org/people/kupper/sounds/23640/ https://www.freesound.org/people/Rowy101/sounds/186907/ https://www.freesound.org/people/jazbavac/sounds/198525/ https://www.freesound.org/people/Mydo1/sounds/198962/ https://www.freesound.org/people/lennyboy/sounds/244053/ https://www.freesound.org/people/Xanco123/sounds/244110/ https://www.freesound.org/people/Xanco123/sounds/260689/ https://www.freesound.org/people/chrillz3r/sounds/336529/ https://www.freesound.org/people/miastodzwiekow/sounds/345862/ https://www.freesound.org/people/Xanco123/sounds/347302/

We often underestimate the risk in shipping goods on the high seas. Despite our best efforts, the world is still an unpredictable place, filled with uncertainty. This Halloween, sit back and enjoy a cautionary tale about the most famous disappearing ship in history. And let it be a lesson: supply chain risk is not something to be trifled with! Sounds used in this episode: <a href="http://freemusicarchive.org/music/Daniel_James_Dolby/Hopelessness/12_-_Hopelessness_XII" rel="nofollow" target="_blank">http://freemusicarchive.org/music/Daniel_James_Dolby/Hopelessness/12_-_Hopelessness_XII</a> <a href="https://www.freesound.org/people/bigmanjoe/sounds/350761/" rel="nofollow" target="_blank">https://www.freesound.org/people/bigmanjoe/sounds/350761/</a> <a href="https://www.freesound.org/people/kupper/sounds/23640/" rel="nofollow" target="_blank">https://www.freesound.org/people/kupper/sounds/23640/</a> <a href="https://www.freesound.org/people/Rowy101/sounds/186907/" rel="nofollow" target="_blank">https://www.freesound.org/people/Rowy101/sounds/186907/</a> <a href="https://www.freesound.org/people/jazbavac/sounds/198525/" rel="nofollow" target="_blank">https://www.freesound.org/people/jazbavac/sounds/198525/</a> <a href="https://www.freesound.org/people/Mydo1/sounds/198962/" rel="nofollow" target="_blank">https://www.freesound.org/people/Mydo1/sounds/198962/</a> <a href="https://www.freesound.org/people/lennyboy/sounds/244053/" rel="nofollow" target="_blank">https://www.freesound.org/people/lennyboy/sounds/244053/</a> <a href="https://www.freesound.org/people/Xanco123/sounds/244110/" rel="nofollow" target="_blank">https://www.freesound.org/people/Xanco123/sounds/244110/</a> <a href="https://www.freesound.org/people/Xanco123/sounds/260689/" rel="nofollow" target="_blank">https://www.freesound.org/people/Xanco123/sounds/260689/</a> <a href="https://www.freesound.org/people/chrillz3r/sounds/336529/" rel="nofollow" target="_blank">https://www.freesound.org/people/chrillz3r/sounds/336529/</a> <a href="https://www.freesound.org/people/miastodzwiekow/sounds/345862/" rel="nofollow" target="_blank">https://www.freesound.org/people/miastodzwiekow/sounds/345862/</a> <a href="https://www.freesound.org/people/Xanco123/sounds/347302/" rel="nofollow" target="_blank">https://www.freesound.org/people/Xanco123/sounds/347302/</a>

Supply Chain Horror Story II: Ghost Ship

Whether you think digitization is a buzzword or a new way of doing business, it's hard to argue that new technology is transforming the supply chain. But what does it mean for the world's largest carriers? Mike Riegler offers perspective on how digital technology is transforming the industry, and how 3PLs are positioned to connect new business models with real-world results. 

Whether you think digitization is a buzzword or a new way of doing business, it's hard to argue that new technology is transforming the supply chain. But what does it mean for the world's largest carriers? Mike Riegler offers perspective on how digital technology is transforming the industry, and how 3PLs are positioned to connect new business models with real-world results.

The Role of 3PLs in a Digital Supply Chain World

The retail industry is transforming before our eyes. But it's the things that take place behind the scenes that really matter most -- especially in supply chain. Matt Gunn and Guy Courtin discuss how the changes we see at stores or online are only just the tip of the iceberg when it comes to providing great customer experiences and a path to sustainable business growth in the age of ambient commerce.

The retail industry is transforming before our eyes. But it's the things that take place behind the scenes that really matter most -- especially in supply chain. Matt Gunn and Guy Courtin discuss how the changes we see at stores or online are only just the tip of the iceberg when it comes to providing great customer experiences and a path to sustainable business growth in the age of ambient commerce.

Why Great Customer Experiences Start in the Supply Chain

It's no secret enterprises see room for improvement across their complex global supply chains. But where will innovation happen next? IDC research manager Victoria Brown joins Guy Courtin to explore major trends in supply chain.

It's no secret enterprises see room for improvement across their complex global supply chains. But where will innovation happen next? IDC research manager Victoria Brown joins Guy Courtin to explore major trends in supply chain.

IDC: Top Trends in Supply Chain

Is the supply chain really a chain at all? Bob Ferrari of Supply Chain Matters joins Guy Courtin to discuss the forces that have driven supply chain into a new age of connected networks, and what's on the horizon as all businesses leverage new technology to get closer to the consumer and reach new markets.

Is the supply chain really a chain at all? Bob Ferrari of Supply Chain Matters joins Guy Courtin to discuss the forces that have driven supply chain into a new age of connected networks, and what's on the horizon as all businesses leverage new technology to get closer to the consumer and reach new markets.

The Forces Behind Supply Chain Transformation

Consumer products manufacturers want a supply chain you can set your watch to. They rely on strong forecasting and consistent operations to protect margins and make sure their products are always available on store shelves. But new business models and e-commerce giants like Amazon have begun to change the relationship with these manufacturers and end consumers. Brittany Brown joins Matt Gunn to discuss how the consumer products supply chain is transforming to meet the need.

Consumer products manufacturers want a supply chain you can set your watch to. They rely on strong forecasting and consistent operations to protect margins and make sure their products are always available on store shelves. But new business models and e-commerce giants like Amazon have begun to change the relationship with these manufacturers and end consumers. Brittany Brown joins Matt Gunn to discuss how the consumer products supply chain is transforming to meet the need.

The Consumer Product Supply Chain Conundrum

The race to digitally transform is on. 3PLs play a vital role in helping their customers run supply chains by providing scale, services and technology at the global and local level.  Companies now prioritize IT capabilities from their partners. In this episode, Ron Park and Greg Kefer talk about how 3PLs have evolved to meet their customer’s digital expectations and how the added value services make a difference.

The race to digitally transform is on. 3PLs play a vital role in helping their customers run supply chains by providing scale, services and technology at the global and local level.  Companies now prioritize IT capabilities from their partners. In this episode, Ron Park and Greg Kefer talk about how 3PLs have evolved to meet their customer’s digital expectations and how the added value services make a difference.

The 3PL Role in Global Supply Chain Transformation

What do networking, logistics, last-mile delivery, and disruptive technology have to do with each other? Guy Courtin catches up with Raffi Setrakian, a logistics analyst at Danone, to find out.

What do networking, logistics, last-mile delivery, and disruptive technology have to do with each other? Guy Courtin catches up with Raffi Setrakian, a logistics analyst at Danone, to find out.

Last-mile Delivery, and the Connected Future at CSCMP Edge

The best episodes for anyone looking to learn more about topics such as happiness, fulfillment, depression and psychology/mental health in general. With interviews with industry experts, personal stories of individuals, this topic has lessons applicable to everyone. Add episodes you're interested into your queue below!

Best Episodes on Mental Health, Emotions & Thoughts

The Best Multi-Part Documentaries, with documentaries on Obama, Federer vs Nadal, the making of Star Wars, Netflix vs Blockbuster and more. Add episodes you're interested into your queue below!