Tim Banting's guest appearances

Tim Banting

UC Today

Unified Comms Influencers

Irwin Lazar

Moshe Beauford

Devin Redmond

Paul Gibbs

Dave Reynolds

David Danto

Steve Goodman

Harry Moseley

Ross Daniels

Nicolle Paradise

Jonathan George

Tom Arbuthnot

Jon Arnold

Talari Networks

Collin Davis

OwlTail

Tim Banting is a Principal Analyst at Omdia looking after the world of the Digital Workplace and Team Collaboration.CareerTim started his career in the military before diving into the world of telecoms.The standout names on Tim's CV are Cisco and Microsoft.Tim talks through the move from TDM to IP at Cisco. The move from PBX to integrated voice and video architecture at Cisco disrupted the market then Microsoft did the same with the move to cloud communications in Microsoft Lync.Unified CommsCisco and Microsoft play a huge part in the next step in Unified Comms - team collaboration.Tim says that the Unified Comms world is moving away from the typical telephone to features like shared calendars, file sharing, and task management. Tim labels the team collaboration market as these new-age features plus the addition of conferencing and video facilities. The knowledge worker as a segment is dead because every vendor provides a unified client and there is little differentiation.Tim says we are going through 3 phases in the team collaboration market: Adoption Adaption Automation Departments have their own favorite tools. Marketing will favor one, sales will favor another. Some people favor keystrokes and others don't. The marketing team usually prefers Slack and another department likes Microsoft Teams.If you don't survey your users, they'll go out and procure their own solution - which leads to shadow IT.Tim defines Unified Comms as any form of communication and collaboration that could fall under the broad umbrella - and yes that still includes fax and voicemail!On the topic of voicemail, we discuss the decline and the removal of the need due to mobiles.Does the lack of a landline number appear unprofessional? Could businesses move to a mobile-only world?Unified Comms vendors have tried to get around this potential problem by providing a single number approach where your voicemail is the same regardless of your phone number - even for non-assigned seating.From where comms has been to where comms is today, Tim says Unified Comms is a productivity enabler through the introduction of asynchronous working. Ultimately, Unified Comms removes the synchronous and disruptive element of the comms experience.CalendarsTim mentions the reliance and importance of the calendar in Unified Comms.You'd have thought Microsoft would have the lead in calendars through Outlook but Tim says the Outlook calendar needs updating.Will the Outlook calendar disappear in favour of Microsoft Teams?What's Next?Tim sees 3 main areas for the next wave of Unified Communications:1. Intracompany and intercompany collaboration - modern businesses need to be able to react quickly with each other and with the broader digital supply chain. Despite its internal heritage, team collaboration will evolve into joining up the external collaboration process.2. Non-permanent employees like freelancers, contractors, and consultants also need to have access to these tools in an efficient manner. Otherwise, we will start resorting back to email. Federation solutions and proper guest access must be a key area of focus.3. Frontline workers need to see the true benefits of team collaboration - without needing to be at a desk. Nobody has yet capitalised on the frontline worker segment and Tim thinks this is a big gap for mobile operators to exploit.Tim Banting scores 3 on the Hardest Quiz in Unified Comms.You can find Tim on Twiter at twitter.com/tbanting and he is leading a session on Outfitting the Future of Work at Enterprise Connect.For more insight into the life of a Unified Comms influencer, make sure you follow the host Dominic Kent on Twitter at @DomKent, subscribe to the podcast on your favourite platform, and visit www.unifiedcommsinfluencers.comMusic: bensounds.comVoiceover: https://www.fiverr.com/jay717★ Support this podcast ★

Tim Banting is a Principal Analyst at Omdia looking after the world of the Digital Workplace and Team Collaboration. Career Tim started his career in the military before diving into the world of telecoms. The standout names on Tim's CV are Cisco and Microsoft. Tim talks through the move from TDM to IP at Cisco. The move from PBX to integrated voice and video architecture at Cisco disrupted the market then Microsoft did the same with the move to cloud communications in Microsoft Lync. Unified Comms Cisco and Microsoft play a huge part in the next step in Unified Comms - team collaboration. Tim says that the Unified Comms world is moving away from the typical telephone to features like shared calendars, file sharing, and task management. Tim labels the team collaboration market as these new-age features plus the addition of conferencing and video facilities.  The knowledge worker as a segment is dead because every vendor provides a unified client and there is little differentiation. Tim says we are going through 3 phases in the team collaboration market: <ol> <li>Adoption</li> <li>Adaption</li> <li>Automation</li> </ol>Departments have their own favorite tools. Marketing will favor one, sales will favor another. Some people favor keystrokes and others don't. The marketing team usually prefers Slack and another department likes Microsoft Teams. If you don't survey your users, they'll go out and procure their own solution - which leads to shadow IT. Tim defines Unified Comms as any form of communication and collaboration that could fall under the broad umbrella - and yes that still includes fax and voicemail! On the topic of voicemail, we discuss the decline and the removal of the need due to mobiles. Does the lack of a landline number appear unprofessional? Could businesses move to a mobile-only world? Unified Comms vendors have tried to get around this potential problem by providing a single number approach where your voicemail is the same regardless of your phone number - even for non-assigned seating. From where comms has been to where comms is today, Tim says Unified Comms is a productivity enabler through the introduction of asynchronous working. Ultimately, Unified Comms removes the synchronous and disruptive element of the comms experience. Calendars Tim mentions the reliance and importance of the calendar in Unified Comms. You'd have thought Microsoft would have the lead in calendars through Outlook but Tim says the Outlook calendar needs updating. Will the Outlook calendar disappear in favour of Microsoft Teams? What's Next? Tim sees 3 main areas for the next wave of Unified Communications: 1. Intracompany and intercompany collaboration - modern businesses need to be able to react quickly with each other and with the broader digital supply chain. Despite its internal heritage, team collaboration will evolve into joining up the external collaboration process. 2. Non-permanent employees like freelancers, contractors, and consultants also need to have access to these tools in an efficient manner. Otherwise, we will start resorting back to email. Federation solutions and proper guest access must be a key area of focus. 3. Frontline workers need to see the true benefits of team collaboration - without needing to be at a desk. Nobody has yet capitalised on the frontline worker segment and Tim thinks this is a big gap for mobile operators to exploit. Tim Banting scores 3 on the Hardest Quiz in Unified Comms. You can find Tim on Twiter at <a href="http://twitter.com/tbanting" rel="nofollow" target="_blank">twitter.com/tbanting</a> and he is leading a session on Outfitting the Future of Work at <a href="https://schedule.enterpriseconnect.com/session/communications-collaboration-2023-outfitting-the-future-of-work/872023" rel="nofollow" target="_blank">Enterprise Connect</a>. For more insight into the life of a Unified Comms influencer, make sure you follow the host Dominic Kent on Twitter at @DomKent, subscribe to the podcast on your favourite platform, and visit <a href="http://www.unifiedcommsinfluencers.com" rel="nofollow" target="_blank">www.unifiedcommsinfluencers.com</a> Music: <a href="http://bensounds.com" rel="nofollow" target="_blank">bensounds.com</a> Voiceover: <a href="https://www.fiverr.com/jay717" rel="nofollow" target="_blank">https://www.fiverr.com/jay717</a><a href="https://www.buymeacoffee.com/DomKent" rel="payment nofollow" target="_blank">★ Support this podcast ★</a>

Tim Banting; Military Intelligence to Market Intelligence

Last Thursday during Enterprise Connect 2018 we conducted our review of the week's action with analysts David Danto and Tim Banting. Both previous guests on the Out Loud podcast and veterans of previous Enterprise Connect Events David and Tim take us through the week and give us their highlights. We compare this event to previous years and analyse the changing trends that have shaped the event in 2018.

Out Loud Enterprise Connect 2018 Review with David Danto and Tim Banting

In the second episode of Out Loud we spoke to Tim Banting, principal analyst at Global Data, about the subscriber economy and increasing customer buying power. Also how emerging technologies will affect the market and transform the way end users and business interact with each other in 2018.

'Out Loud' on Customer Power with Principal Analyst at Global Data Tim Banting