Barclay Rae

7 Podcast Episodes

Barclay Rae joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast

Barclay Rae joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast

In this episode, Barclay joins Jeffrey to discuss the ITIL 4 book, Create, Deliver, Support Each week, Jeffrey will be i... Read more

30 Jun 2022

15mins

36. #XLA - Experience and Outcome Metrics with Barclay Rae

36. #XLA - Experience and Outcome Metrics with Barclay Rae

Independent ITSM Consultant, Barclay Rae, joins our hosts Sami and Pasi to discuss his latest article 'Watertight not Wa... Read more

27 Aug 2020

29mins

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Special round table edition: Barclay Rae and Sanjeev NC discuss why we shouldn't fear bots at work

Special round table edition: Barclay Rae and Sanjeev NC discuss why we shouldn't fear bots at work

Barclay Rae, co-author of the ITIL v4 guides and ITSM consultant, and Sanjeev NC, AI enthusiast and former Product Marke... Read more

26 Jul 2020

32mins

ITIL 4 Specialist: Create, Deliver and Support, with Barclay Rae

ITIL 4 Specialist: Create, Deliver and Support, with Barclay Rae

In this episode, Akshay Anand talks to Barclay Rae, member of the AXELOS ITIL Lead Author team, about the ITIL 4 Special... Read more

2 Jun 2020

37mins

Most Popular

AI and the future of work with Barclay Rae, top 20 IT Service Management thought leader and ITIL 4 author

AI and the future of work with Barclay Rae, top 20 IT Service Management thought leader and ITIL 4 author

We’re joined by Barclay Rae on this week’s episode of AI and the Future of Work. Barclay has consistently been named one... Read more

29 Mar 2020

26mins

S1 Ep8: Which Framework Best Fits Your Org: ITIL, SRE, or DevOps? With Barclay Rae and Jayne Groll

S1 Ep8: Which Framework Best Fits Your Org: ITIL, SRE, or DevOps? With Barclay Rae and Jayne Groll

Eveline Oerhlich moderates a discussion between DevOps Institute CEO, Jayne Groll, and ITIL4 author/editor and Director ... Read more

13 Dec 2019

34mins

SPOCcast Episode 20 - Barclay Rae on the Evolving Role of IT

SPOCcast Episode 20 - Barclay Rae on the Evolving Role of IT

SPOCcast Episode 20 is an interview with Barclay Rae, one of HDI's Top 25 Thought Leaders, and an internationally-known ... Read more

16 Sep 2019

27mins

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