Barclay Rae
7 Podcast Episodes
Barclay Rae joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast
Barclay Rae joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast
In this episode, Barclay joins Jeffrey to discuss the ITIL 4 book, Create, Deliver, Support Each week, Jeffrey will be i... Read more
30 Jun 2022
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15mins
36. #XLA - Experience and Outcome Metrics with Barclay Rae
36. #XLA - Experience and Outcome Metrics with Barclay Rae
Independent ITSM Consultant, Barclay Rae, joins our hosts Sami and Pasi to discuss his latest article 'Watertight not Wa... Read more
27 Aug 2020
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29mins
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Special round table edition: Barclay Rae and Sanjeev NC discuss why we shouldn't fear bots at work
Special round table edition: Barclay Rae and Sanjeev NC discuss why we shouldn't fear bots at work
Barclay Rae, co-author of the ITIL v4 guides and ITSM consultant, and Sanjeev NC, AI enthusiast and former Product Marke... Read more
26 Jul 2020
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32mins
ITIL 4 Specialist: Create, Deliver and Support, with Barclay Rae
ITIL 4 Specialist: Create, Deliver and Support, with Barclay Rae
In this episode, Akshay Anand talks to Barclay Rae, member of the AXELOS ITIL Lead Author team, about the ITIL 4 Special... Read more
2 Jun 2020
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37mins
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AI and the future of work with Barclay Rae, top 20 IT Service Management thought leader and ITIL 4 author
AI and the future of work with Barclay Rae, top 20 IT Service Management thought leader and ITIL 4 author
We’re joined by Barclay Rae on this week’s episode of AI and the Future of Work. Barclay has consistently been named one... Read more
29 Mar 2020
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26mins
S1 Ep8: Which Framework Best Fits Your Org: ITIL, SRE, or DevOps? With Barclay Rae and Jayne Groll
S1 Ep8: Which Framework Best Fits Your Org: ITIL, SRE, or DevOps? With Barclay Rae and Jayne Groll
Eveline Oerhlich moderates a discussion between DevOps Institute CEO, Jayne Groll, and ITIL4 author/editor and Director ... Read more
13 Dec 2019
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34mins
SPOCcast Episode 20 - Barclay Rae on the Evolving Role of IT
SPOCcast Episode 20 - Barclay Rae on the Evolving Role of IT
SPOCcast Episode 20 is an interview with Barclay Rae, one of HDI's Top 25 Thought Leaders, and an internationally-known ... Read more
16 Sep 2019
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27mins
