19 Podcast Episodes
7: Is customer success just another arm of the revenue function? ft. Chris Hicken Co-founder & CEO of 'nuffsaid
7: Is customer success just another arm of the revenue function? ft. Chris Hicken Co-founder & CEO of 'nuffsaid
Different narratives have formed around the question of - ‘How does Customer Success contribute to the overall success o... Read more
30 Aug 2022
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29mins
Ep. 5 Customer-Led Growth with Chris Hicken
Ep. 5 Customer-Led Growth with Chris Hicken
Chris is the CEO of nuffsaid, a leader in helping Customer Success teams scale their customer-led growth efforts. We tal... Read more
22 Jun 2022
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22mins
How to Create a Great Customer Journey With Chris Hicken of Nuffsaid
How to Create a Great Customer Journey With Chris Hicken of Nuffsaid
Chris Hicken is a successful business leader with an emphasis on B2B software. He is the CEO and Co-founder of Nuffsaid,... Read more
22 Apr 2022
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34mins
Innovations in Leadership - Chris Hicken - Customer-Led Growth
Innovations in Leadership - Chris Hicken - Customer-Led Growth
On this episode of Innovations in Leadership Kristen interviews Chris Hicken, the Co-Founder and CEO at 'nuffsaid. They... Read more
29 Mar 2022
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50mins
190. 3 Elements of Customer-Led Growth w/ Chris Hicken
190. 3 Elements of Customer-Led Growth w/ Chris Hicken
Product-led growth is a great strategy… for about 5% of B2B companies. The other 95% should adopt customer-led growth. ... Read more
22 Mar 2022
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46mins
Insights on a Startup’s First Year with Chris Hicken
Insights on a Startup’s First Year with Chris Hicken
The first year of a startup’s life is crucial–and life or death decisions seem to be made on a daily basis. Whether it b... Read more
6 Oct 2021
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27mins
Episode 35: Customer Success 2.0 with Chris Hicken
Episode 35: Customer Success 2.0 with Chris Hicken
This week on The Unwritten Playbook, Megan exchanges customer success wisdom with Chris Hicken, Co-Founder and CEO of 'n... Read more
6 Jul 2021
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42mins
EP 108 | Chris Hicken ('nuffsaid) - How to crush churn before it even starts with user testing.
EP 108 | Chris Hicken ('nuffsaid) - How to crush churn before it even starts with user testing.
Today on the show we have Chris Hicken, CEO at 'nuffsaid.In this episode, we talked about what drove Chris to build 'nuf... Read more
7 Apr 2021
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51mins
259 Chris Hicken Is your low-touch model really just customer support “plus?"
259 Chris Hicken Is your low-touch model really just customer support “plus?"
Chris Hickens is the co-founder and CEO ’nuffsaid, a workflow intelligence company working on some interesting things t... Read more
19 Mar 2021
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54mins
Customer Uplift episode 10: Chris Hicken
Customer Uplift episode 10: Chris Hicken
Customer Uplift weekly newsletter: https://customeruplift.com/Nuff Said low touch guide: https://blog.nuffsaid.com/low-t... Read more
4 Mar 2021
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22mins