21 Podcast Episodes
Episode 55 - Product-Focused Afterthought - Exploring Customer Education’s Role in Customer Success with Lincoln Murphy
Episode 55 - Product-Focused Afterthought - Exploring Customer Education’s Role in Customer Success with Lincoln Murphy
Photo by the blowup on Unsplash Product-focused afterthought! – that’s what most Customer Success clients get wrong abou... Read more
19 Feb 2021
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1hr 1min
Episode 7: Lincoln Murphy, Customer Success Growth Expert, Consultant & Thought Leader
Episode 7: Lincoln Murphy, Customer Success Growth Expert, Consultant & Thought Leader
In this episode I interview once of the most remarkable thought-leaders within the Customer Success Space, Lincoln Murph... Read more
19 Oct 2020
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52mins
Masterclass de engajamento do cliente com Lincoln Murphy - CX Playbook S01E09
Masterclass de engajamento do cliente com Lincoln Murphy - CX Playbook S01E09
Nessa primeira masterclass do CX Playbook, convidamos Lincoln Murphy, que é considerado o papa do Customer Success para ... Read more
12 Aug 2020
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1hr 12mins
Ep #32: Lincoln Murphy, Growth Expert and Thought Leader
Ep #32: Lincoln Murphy, Growth Expert and Thought Leader
Lincoln Murphy is a customer-centric growth expert, consultant, and thought leader. Based in Dallas, Lincoln helps SaaS ... Read more
28 Apr 2020
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33mins
52: Customer Success vs. Customer Happiness w/ Lincoln Murphy
52: Customer Success vs. Customer Happiness w/ Lincoln Murphy
Lincoln Murphy discusses the difference between customer success and customer happiness.
27 Aug 2019
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22mins
252: All-Time Most Downloaded Episode on Customer Success vs. Customer Happiness w/ Lincoln Murphy
252: All-Time Most Downloaded Episode on Customer Success vs. Customer Happiness w/ Lincoln Murphy
In this one, we're replaying our most downloaded podcast episode, an interview with Lincoln Murphy in which he discusses... Read more
27 Aug 2019
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22mins
Customer success at the core (Lincoln Murphy, sixteenventures.com)
Customer success at the core (Lincoln Murphy, sixteenventures.com)
Lincoln Murphy is one of the most prolific writers, speakers and consultants on customer-centric growth. Since the mid 2... Read more
10 Aug 2019
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48mins
Customer Success Driven Sales with Lincoln Murphy (Sixteen Ventures)
Customer Success Driven Sales with Lincoln Murphy (Sixteen Ventures)
This week, the Bowery Capital team hosted Lincoln Murphy, Customer Success Consultant at Sixteen Ventures, to discuss "C... Read more
19 May 2017
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39mins
Episode 454: The Ins and Outs of Customer Success w/ Lincoln Murphy
Episode 454: The Ins and Outs of Customer Success w/ Lincoln Murphy
In this podcast, we decipher the mysteries of customer success, and cover how that role should play out in the overall r... Read more
10 May 2017
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36mins
Lincoln Murphy at Revenue Summit 2017
Lincoln Murphy at Revenue Summit 2017
Lincoln Murphy at Revenue Summit 2017 by TechnologyAdvice
4 Apr 2017
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26mins