Kelly Michel's guest appearances

Kelly Michel

Remarkable Results Radio Podcast

What's Next Gen X Y Z

Sam Craven

Mike Rowe

Chris Voss

Scott Wheeler

Steve Ciabattoni

Tony Adams

Mike Michalowicz

Mike Davidson

Joe Hanson

Chris Gardner

Tim Dwyer

Tom Ziglar

Ryan Blair

John Maxwell

Jim Cathcart

OwlTail

Amy and Kelly Michel- In 1965, at the age of 3, little did Kelly know Kelly's Auto Repair was going to be founded one day. At 3 years old he could screw nuts and bolts together and was always intrigued with taking things apart, figuring out how they work and putting them back together. After working for his father in his auto repair business for 15 years and then moving to Dunnellon he realized he wanted to follow in his footsteps. To repair cars as well as him and to deal with people as respectfully as he had taught him. And so, 30 years later, in 1995 Kelly's Auto Repair &amp; Service was born. Listen to Kelly's previous episodes HERE Key Talking Points  26 years in business and Kelly’s been in the industry for over 40 years- build shop ground up, started with 2 people, has now expanded to 8 bays and 4 technicians. Kelly is still working in the bays.  Amy manages the business side, Kelly manages the shop, and employees Take separate cars to work- both work 5 days a week, working on second in command (their son who is 33 years old), nephew is second service advisor, niece PT customer service representative  Succession planning for son- succession classes for both Kelly and his son, continue to have open conversations together, setting up finances for their son to succeed   Marketing- what can you do differently? National fun holidays, trivia, giveaways etc. Look for all opportunities. Market differently to different target audiences.   Staying ahead of curve- adopted DVI’s and text to pay early, always looking to keep business efficient, stays up to date with technology, looking for a new point of sale software  Drop key customers- hard work, ATI mentorship    Thanks to Amy and Kelly Michel for their contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers. Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP's HERE Find every podcast episode HERE. Every episode is segmented by Series HERE. Key Word Search HERE.  Be socially involved and in touch with the show: Facebook   Twitter  LinkedIn   Instagram  Youtube   Email   Join the Ecosystem - Subscribe to the INSIDER NEWSLETTER HERE. Buy me a coffee    NAPA Autotech Training helps your technicians keep their skills sharp and their NAPA Know How up to date. It’s the highest quality technical training that covers almost every vehicle system and every make and model. NAPA Autotech is presented by experienced instructors who are ASE master certified technicians. Even after a class is over, techs can access course information online with ClassPass. So when questions come up later they can get the answers. AutoCare Center owners who have taken advantage of Autotech Training say that well-trained technicians are helping to increase their shop’s repair capability and raise bay productivity. That results in fewer comebacks, more satisfied shop customers, and reduced technician turnover.  Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com.

Amy and Kelly Michel- In 1965, at the age of 3, little did Kelly know Kelly's Auto Repair was going to be founded one day. At 3 years old he could screw nuts and bolts together and was always intrigued with taking things apart, figuring out how they work and putting them back together. After working for his father in his auto repair business for 15 years and then moving to Dunnellon he realized he wanted to follow in his footsteps. To repair cars as well as him and to deal with people as respectfully as he had taught him. And so, 30 years later, in 1995 Kelly's Auto Repair &amp; Service was born. Listen to Kelly's previous episodes <a href="https://remarkableresults.biz/?s=%22kelly+michel%22" rel="nofollow" target="_blank">HERE</a> Key Talking Points <ul> <li>26 years in business and Kelly’s been in the industry for over 40 years- build shop ground up, started with 2 people, has now expanded to 8 bays and 4 technicians. Kelly is still working in the bays. </li> <li>Amy manages the business side, Kelly manages the shop, and employees</li> <li>Take separate cars to work- both work 5 days a week, working on second in command (their son who is 33 years old), nephew is second service advisor, niece PT customer service representative </li> <li>Succession planning for son- succession classes for both Kelly and his son, continue to have open conversations together, setting up finances for their son to succeed  </li> <li>Marketing- what can you do differently? National fun holidays, trivia, giveaways etc. Look for all opportunities. Market differently to different target audiences.  </li> <li>Staying ahead of curve- adopted DVI’s and text to pay early, always looking to keep business efficient, stays up to date with technology, looking for a new point of sale software </li> <li>Drop key customers- hard work, ATI mentorship </li> </ul> <ul> <li>Thanks to Amy and Kelly Michel for their contribution to the aftermarket’s premier podcast.</li> <li>Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library <a href="https://remarkableresults.biz/books/" rel="noopener nofollow" target="_blank">HERE</a>. Leaders are readers.</li> <li>Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. <a href="https://remarkableresults.biz/app" rel="noopener nofollow" target="_blank">Mobile Listening APP's HERE</a></li> <li>Find every podcast episode <a href="https://remarkableresults.biz/episodes/" rel="noopener nofollow" target="_blank">HERE</a>.</li> <li>Every episode is segmented by Series <a href="https://remarkableresults.biz/series/" rel="noopener nofollow" target="_blank">HERE</a>.</li> <li>Key Word Search <a href="https://remarkableresults.biz/tag-cloud/" rel="noopener nofollow" target="_blank">HERE</a>.</li> </ul> Be socially involved and in touch with the show: <a href="http://on.fb.me/1OKap9H" rel="noopener nofollow" target="_blank">Facebook   </a><a href="http://bit.ly/1Qn68fO" rel="noopener nofollow" target="_blank">Twitter  </a><a href="http://bit.ly/1SVqRvh" rel="noopener nofollow" target="_blank">LinkedIn   </a><a href="https://www.instagram.com/remarkableresultsradiopodcast/" rel="noopener nofollow" target="_blank">Instagram</a><a href="https://www.youtube.com/channel/UCX1YwTr7M2qRHPB2F7atB8g" rel="noopener nofollow" target="_blank">  Youtube   </a><a href="https://www.instagram.com/remarkableresultsradiopodcast/" rel="noopener nofollow" target="_blank">Email  </a> <a href="https://remarkableresults.biz/insider/" rel="noopener nofollow" target="_blank">Join the Ecosystem - Subscribe to the INSIDER NEWSLETTER HERE.</a> <a href="https://www.buymeacoffee.com/carm" rel="noopener nofollow" target="_blank">Buy me a coffee</a> NAPA Autotech Training helps your technicians keep their skills sharp and their NAPA Know How up to date. It’s the highest quality technical training that covers almost every vehicle system and every make and model. NAPA Autotech is presented by experienced instructors who are ASE master certified technicians. Even after a class is over, techs can access course information online with ClassPass. So when questions come up later they can get the answers. AutoCare Center owners who have taken advantage of Autotech Training say that well-trained technicians are helping to increase their shop’s repair capability and raise bay productivity. That results in fewer comebacks, more satisfied shop customers, and reduced technician turnover. Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting <a href="http://www.NAPAAutoCare.com" rel="nofollow" target="_blank">www.NAPAAutoCare.com</a>.

Unstoppable with Amy and Kelly Michel [RR 663]

When you hear the word “security” what do you think of? Personal bodyguards? Mall cops? In reality all types of businesses need security and joining us to share all about the profession is Kelly Michel. Listen as he shares what kinds of security exist and what you should know if you are looking to become a security officer. He never really intended to go into security. His first thought was going into law, but he was unwilling to put that much time into school. He found security in a roundabout way and realized that he really enjoyed it. After a quick jaunt into construction, he has since stayed in the security realm.There are two different types of security but both are equally important. The first is unarmed security and the second is armed security. Believe it or not, having access to a firearm doesn’t necessarily mean a safer time on the job. Also, just because you have a personal concealed carry license does not mean that you’re qualified for armed security and vice versa. Now he’s building his own business and taking on his very own security jobs which is a whole other beast. He’s extremely knowledgeable about the field and gives amazing advice for those looking to try their hand at security. Listen in to learn more.In this episode:[02:22] Welcome to the show, Kelly![02:51] He shares his background and when he knew he wanted to get into security.[04:13] Listen as he speaks about where he got started.[05:56] Kelly breaks down what working in security means.[08:10] He has been doing unarmed security for the last 16 years.[10:11] He talks about the industries that require security guards.[12:06] Kelly discusses what he looks for when he is hiring someone to work with.[15:10] He shares a piece of advice for someone wanting to make a good impression when looking to work in a security position.[18:44] Kelly speaks about what the catalyst was for starting his own company.[21:15] If he isn’t comfortable with a job, he won’t take it.[23:15] He shares a pro and a con for working in security.[28:11] When mentoring, help the person to step into your shoes so that you can go to the next level.[28:32] Thank you for being on the show!Links and Resources:Connect with Kelly:Call Kelly if you would like to find out about working in security - 786 975 3341Stay connected with the PGD FamKeep in touch with us by Subscribing and Following us on our socials ...Website PGD InnovationsBuy our book OUT NOW PGD BooksPGD on Facebook  (We go live every Friday at 6pm for Fruit Punch Fridays)PGD on InstagramPGD on TikTok PGD on TwitterPGD on YouTube  Have good news to share or careers you want us to explore... Email Us - pgdfam@gmail.comSupport the show (https://www.paypal.com/donate?hosted_button_id=K8JFC4ZXAZU98)Support the showThank you for listening and always remember and encourage youth when exploring careers and entrepreneurship to... "Think Outside the Box" 

When you hear the word “security” what do you think of? Personal bodyguards? Mall cops? In reality all types of businesses need security and joining us to share all about the profession is Kelly Michel. Listen as he shares what kinds of security exist and what you should know if you are looking to become a security officer.  He never really intended to go into security. His first thought was going into law, but he was unwilling to put that much time into school. He found security in a roundabout way and realized that he really enjoyed it. After a quick jaunt into construction, he has since stayed in the security realm. There are two different types of security but both are equally important. The first is unarmed security and the second is armed security. Believe it or not, having access to a firearm doesn’t necessarily mean a safer time on the job.  Also, just because you have a personal concealed carry license does not mean that you’re qualified for armed security and vice versa.  Now he’s building his own business and taking on his very own security jobs which is a whole other beast. He’s extremely knowledgeable about the field and gives amazing advice for those looking to try their hand at security. Listen in to learn more. In this episode: [02:22] Welcome to the show, Kelly![02:51] He shares his background and when he knew he wanted to get into security.[04:13] Listen as he speaks about where he got started.[05:56] Kelly breaks down what working in security means.[08:10] He has been doing unarmed security for the last 16 years.[10:11] He talks about the industries that require security guards.[12:06] Kelly discusses what he looks for when he is hiring someone to work with.[15:10] He shares a piece of advice for someone wanting to make a good impression when looking to work in a security position.[18:44] Kelly speaks about what the catalyst was for starting his own company.[21:15] If he isn’t comfortable with a job, he won’t take it.[23:15] He shares a pro and a con for working in security.[28:11] When mentoring, help the person to step into your shoes so that you can go to the next level.[28:32] Thank you for being on the show! Links and Resources:Connect with Kelly: Call Kelly if you would like to find out about working in security - 786 975 3341 Stay connected with the PGD Fam Keep in touch with us by Subscribing and Following us on our socials ... Website <a href="https://pgd-innovations.com/" rel="nofollow" target="_blank">PGD Innovations </a>Buy our book OUT NOW <a href="https://pgd-innovations.com/pgd-books/" rel="nofollow" target="_blank">PGD Books</a> PGD on <a href="https://www.facebook.com/pgdinnovations" rel="nofollow" target="_blank">Facebook</a>  (We go live every Friday at 6pm for Fruit Punch Fridays) PGD on <a href="https://www.instagram.com/pgdinnovations/" rel="nofollow" target="_blank">Instagram</a> PGD on <a href="https://www.tiktok.com/@pgdinnovations?lang=en&amp;is_copy_url=1&amp;is_from_webapp=v1" rel="nofollow" target="_blank">TikTok</a> PGD on <a href="https://twitter.com/PGDinnovations" rel="nofollow" target="_blank">Twitter</a> PGD on <a href="https://www.youtube.com/channel/UC8AFeeCl44f9OF2JSoek-Yg" rel="nofollow" target="_blank">YouTube </a> Have good news to share or careers you want us to explore... Email Us - <a href="mailto:pgdfam@gmail.com">pgdfam@gmail.com</a><a href="https://www.paypal.com/donate?hosted_button_id=K8JFC4ZXAZU98" rel="nofollow" target="_blank">Support the show</a> (<a href="https://www.paypal.com/donate?hosted_button_id=K8JFC4ZXAZU98" rel="nofollow" target="_blank">https://www.paypal.com/donate?hosted_button_id=K8JFC4ZXAZU98</a>)<a href="https://www.paypal.com/donate?hosted_button_id=K8JFC4ZXAZU98" rel="payment nofollow" target="_blank">Support the show</a>Thank you for listening and always remember and encourage youth when exploring careers and entrepreneurship to... "Think Outside the Box"

Security Check with Kelly Michel

JJ Greenfield

https://www.youtube.com/watch?v=W8xUkZcwaN0&amp;t=2sJJ Greenfield from JJ Auto Care, Jacksonville, FL. Link to his previous episodes HEREKelly Michel from Kelly's Auto Repair, Dunnellon, FLKey Talking PointsProviding a comfortable break room- a clean area for eating breakfast or lunches. Tables, and chairs. Stocked fridge, microwave etc.Providing lunches once a week or once a month- eating together is actually a hidden team-building exercise without the actual meeting event. Social atmosphere and friend basis instead of coworkers in the shop.The world will wait while everyone eats lunch- consider closing shop for an hour to provide a break for your employeesTechnician bathroom- air-conditioned with shower. Give your techs the opportunity to cool off or get ready for an appointment after work.Embroidered towels for each technician- JJ launders them weekly himselfJJ has cocktail hour Friday eveningsKelly added a bathroom and shower when he was renovating an office for his wife- he also redid the breakroom with drywall, table, chairs, pizza plate, TV, fridge etcCelebrate employee wins- Kelly got a cake for when his tech received ASE master technician certificationKelly lowered the temperature of the building by having a protective coating applied to reflect the sunLink to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP’s HEREFind every podcast episode HERE.Every episode is segmented by Series HERE.Key Word Search HERE.Be socially involved and in touch with the show:Facebook   Twitter   Linked In   EmailJoin the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.Buy me a coffeeAre you seeing auto shops in your area get hundreds of 5-star Google reviews and are you feeling left behind because your shop only has a few?Hey look, Broadly is your answer to getting more online reviews. With more reviews, your business will rank higher in search results — and that means more customers coming into your shop every day.Broadly helps you automatically request reviews so that your customers can promote your business with just one click.When you immediately ask for a review after service, when the experience is still fresh in their mind, // you’re more likely to get a 5-star positive review.Plus, asking for feedback makes your customer feel valued and more connected to your business. Isn’t that what you want a connected customer? See how Broadly can help grow your auto shop.  Visit www.getbroadly.com/carm to learn more.

<a href="https://www.youtube.com/watch?v=W8xUkZcwaN0&amp;t=2s" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=W8xUkZcwaN0&amp;t=2s</a>JJ Greenfield from JJ Auto Care, Jacksonville, FL. Link to his previous episodes <a href="https://remarkableresults.biz/?s=greenfield" rel="nofollow" target="_blank">HERE</a>Kelly Michel from Kelly's Auto Repair, Dunnellon, FLKey Talking Points<ul><li>Providing a comfortable break room- a clean area for eating breakfast or lunches. Tables, and chairs. Stocked fridge, microwave etc.</li><li>Providing lunches once a week or once a month- eating together is actually a hidden team-building exercise without the actual meeting event. Social atmosphere and friend basis instead of coworkers in the shop.</li><li>The world will wait while everyone eats lunch- consider closing shop for an hour to provide a break for your employees</li><li>Technician bathroom- air-conditioned with shower. Give your techs the opportunity to cool off or get ready for an appointment after work.</li><li>Embroidered towels for each technician- JJ launders them weekly himself</li><li>JJ has cocktail hour Friday evenings</li><li>Kelly added a bathroom and shower when he was renovating an office for his wife- he also redid the breakroom with drywall, table, chairs, pizza plate, TV, fridge etc</li><li>Celebrate employee wins- Kelly got a cake for when his tech received ASE master technician certification</li><li>Kelly lowered the temperature of the building by having a protective coating applied to reflect the sun</li><li>Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library <a href="https://remarkableresults.biz/books/" rel="nofollow" target="_blank">HERE</a>. Leaders are readers.</li><li>Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. <a href="https://remarkableresults.biz/listen/" rel="nofollow" target="_blank">Mobile Listening APP’s HERE</a></li><li>Find every podcast episode <a href="https://remarkableresults.biz/episodes/" rel="nofollow" target="_blank">HERE</a>.</li><li>Every episode is segmented by Series <a href="https://remarkableresults.biz/series/" rel="nofollow" target="_blank">HERE</a>.</li><li>Key Word Search <a href="https://remarkableresults.biz/tag-cloud/" rel="nofollow" target="_blank">HERE</a>.</li></ul>Be socially involved and in touch with the show:<a href="http://on.fb.me/1OKap9H" rel="nofollow" target="_blank">Facebook   </a><a href="http://bit.ly/1Qn68fO" rel="nofollow" target="_blank">Twitter   </a><a href="http://bit.ly/1SVqRvh" rel="nofollow" target="_blank">Linked In   </a><a href="mailto:carm@remarkableresults.biz">Email</a><a href="https://remarkableresults.biz/insider/" rel="nofollow" target="_blank">Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.</a><a href="https://www.buymeacoffee.com/carm" rel="nofollow" target="_blank">Buy me a coffee</a>Are you seeing auto shops in your area get hundreds of 5-star Google reviews and are you feeling left behind because your shop only has a few?Hey look, Broadly is your answer to getting more online reviews. With more reviews, your business will rank higher in search results — and that means more customers coming into your shop every day.Broadly helps you automatically request reviews so that your customers can promote your business with just one click.When you immediately ask for a review after service, when the experience is still fresh in their mind, // you’re more likely to get a 5-star positive review.Plus, asking for feedback makes your customer feel valued and more connected to your business. Isn’t that what you want a connected customer? See how Broadly can help grow your auto shop.  Visit <a href="http://www.getbroadly.com/carm" rel="nofollow" target="_blank">www.getbroadly.com/carm</a> to learn more.

Employee Amenities with JJ Greenfield and Kelly Michel [CC 091]