7 Podcast Episodes
Gadi Shamia, CEO at Replicant, discusses the future of bots for contact center automation to improve customer service
Gadi Shamia, CEO at Replicant, discusses the future of bots for contact center automation to improve customer service
Gadi Shamia, Replicant CEO and co-founder, has been delivering innovation to help customers have better service experien... Read more
7 Aug 2022
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40mins
161: Navigating How AI Has Enhanced Customer Experience with Gadi Shamia
161: Navigating How AI Has Enhanced Customer Experience with Gadi Shamia
Gadi Shamia is the CEO and Co-Founder of Replicant, a conversational AI platform founded on the belief that machines are... Read more
29 Mar 2022
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24mins
Gadi Shamia at Replicant
Gadi Shamia at Replicant
Sizzling conversation with Gadi about conversation AI tech, finding market fit, focusing on core tech and carving out th... Read more
30 Jan 2021
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39mins
Ep. 10 – Staying in Sync with Your CEO and the Company’s Vision with Gadi Shamia
Ep. 10 – Staying in Sync with Your CEO and the Company’s Vision with Gadi Shamia
In a company or organization, the second-in-command is the yin to the CEO’s yang. They go across varying business areas ... Read more
4 Jun 2018
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41mins
Gadi Shamia Discusses the Latest Trends in Customer Service and How to Create a Better Experience
Gadi Shamia Discusses the Latest Trends in Customer Service and How to Create a Better Experience
First Up:Shep Hyken’s opening comments discuss the company Talkdesk, their upcoming roadshow, and how to improve your cu... Read more
7 Aug 2017
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32mins
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia
Gadi Shamia. He’s the chief operating officer at Talkdesk, the world’s leading call center software platform. It’s backe... Read more
1 Jun 2017
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23mins
Gadi Shamia, COO Talkdesk
Gadi Shamia, COO Talkdesk
Gadi Shamia, COO of Talkdesk joins us as our guest discussing why he joined Talkdesk, Growth, Customer Success and more.
11 Aug 2015
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31mins