Anita Toth
19 Podcast Episodes
78 - The Secret to Crushing Churn and Building Long-Term Loyalty - Anita Toth
78 - The Secret to Crushing Churn and Building Long-Term Loyalty - Anita Toth
In this episode, I had the pleasure of speaking with Anita Toth, Chief Churn Crusher, about her incredible journey throu... Read more
26 Apr 2023
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42mins
The Customer Journey is Like a Romantic Relationship Featuring Anita Toth
The Customer Journey is Like a Romantic Relationship Featuring Anita Toth
How to Know What Your Customers Feel and What to Do With ItShep Hyken interviews Anita Toth, Chief Churn Crusher at Anit... Read more
14 Feb 2023
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28mins
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Your Relationship Blueprint for Success in Marriage... and in Business with Anita Toth
Your Relationship Blueprint for Success in Marriage... and in Business with Anita Toth
Customer relationships are similar to marriages. It takes time and effort to establish, maintains, and nurture the conne... Read more
14 Jun 2022
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41mins
Crushing Churn with Anita Toth
Crushing Churn with Anita Toth
Today's episode of CSM secrets is with Anita Toth, Chief Churn Crusher at Anita Toth! It is a venture that makes data &a... Read more
14 Apr 2022
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27mins
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How to prevent involuntary churn? | Anita Toth talks to Engati CX
How to prevent involuntary churn? | Anita Toth talks to Engati CX
Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagemen... Read more
4 Feb 2022
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18mins
Churned Customers and Off-Boarding Plans w/ Anita Toth
Churned Customers and Off-Boarding Plans w/ Anita Toth
Today, Anita Toth joins host Jeff Breunsbach for a conversation about churned customers. This conversation will bring in... Read more
28 Jan 2022
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37mins
Churned Customers and Off-Boarding Plans w/ Anita Toth
Churned Customers and Off-Boarding Plans w/ Anita Toth
Today, Anita Toth joins host Jeff Breunsbach for a conversation about churned customers. This conversation will bring in... Read more
28 Jan 2022
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37mins
Anita Toth - Churn and Retention Strategy - To keep or acquire? That is the question - S2 Ep7
Anita Toth - Churn and Retention Strategy - To keep or acquire? That is the question - S2 Ep7
Is the best path to growth dependent on retaining the customers you already have, or by acquiring new ones? This is a ma... Read more
4 Oct 2021
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1hr 13mins
Episode 18 | Happy Team, Customers Beam | The Churn Crusher System with Anita Toth
Episode 18 | Happy Team, Customers Beam | The Churn Crusher System with Anita Toth
Is your SaaS business losing customers and MRR/ARR? What if there was a way to both gain valuable access to previously h... Read more
15 Sep 2021
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41mins
291 Anita Toth The secret to customer exit interviews is purpose (and a curious mind)
291 Anita Toth The secret to customer exit interviews is purpose (and a curious mind)
Anita Toth is a churn crusher. In fact, she has taken her 20 years of academic research experience and created The Churn... Read more
27 Aug 2021
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58mins
