5 Podcast Episodes
Ep#272 Jeff Heckler: Is Your Customer Success Team Generating Significant Revenue? They Should Be!!!
Ep#272 Jeff Heckler: Is Your Customer Success Team Generating Significant Revenue? They Should Be!!!
Jeff Heckler is currently the Director of Customer Success Solutions at MarketSource Inc., a sales and marketing outsour... Read more
30 Mar 2023
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27mins
Find connection points & navigate - Jeff Heckler
Find connection points & navigate - Jeff Heckler
Jeff had so many insights to share with us that we actually extended the podcast by 5 minutes to hear it all. The 5 key ... Read more
29 Sep 2021
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33mins
Jeff Heckler, Director of CS Solutions at MarketSource - Scaling CS teams and CS Models
Jeff Heckler, Director of CS Solutions at MarketSource - Scaling CS teams and CS Models
In this episode, our host Anika Zubair chats with Jeff Heckler, Director of CS Solutions at MarketSource (former Global ... Read more
7 Sep 2021
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35mins
EP 127 | Jeff Heckler - How Pipedrive built a Customer Success team at scale that helped drastically decrease churn
EP 127 | Jeff Heckler - How Pipedrive built a Customer Success team at scale that helped drastically decrease churn
Today on the show we have Jeff Heckler, global head of customer success at Pipedrive.In this episode, we talked about ho... Read more
18 Aug 2021
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39mins
Episode 83: Best Practices in Customer Success and Sales: with Jeff Heckler, Global Head of Customer Success, Pipedrive
Episode 83: Best Practices in Customer Success and Sales: with Jeff Heckler, Global Head of Customer Success, Pipedrive
Jeff Heckler, Global Head of Customer Success from Pipedrive the first CRM platform developed from the salesperson's poi... Read more
2 Jul 2021
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21mins