Stephanie Thum
6 Podcast Episodes
21. Minimizing 'Red Tape' to Deliver Better Experiences with Stephanie Thum
21. Minimizing 'Red Tape' to Deliver Better Experiences with Stephanie Thum
Have you heard of the term "red tape"? Friction, sludge, no redeeming value are associated terms. Most think red tape pe... Read more
9 Jan 2022
•
30mins
"Relentlessly Focused on the Customer: Stephanie Thum with Practical CX"
"Relentlessly Focused on the Customer: Stephanie Thum with Practical CX"
"Relentlessly Focused on the Customer: Stephanie Thum with Practical CX”Supply Chain Now Episode 426This episode of Supp... Read more
11 Aug 2020
•
47mins
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429: Stephanie Thum, Inclusive CX
429: Stephanie Thum, Inclusive CX
vWe haven’t discussed inclusive customer experience on this podcast, so we are excited to talk to our guest today – Step... Read more
21 Jul 2020
•
20mins
"How to help government organisations deliver good CX?" with Stephanie Thum
"How to help government organisations deliver good CX?" with Stephanie Thum
The thought of visiting a government office, for most of us, is often followed by an exasperated sigh. Generally, that r... Read more
19 Nov 2019
•
29mins
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Stephanie Thum: A deep dive into customer experience
Stephanie Thum: A deep dive into customer experience
In this episode of Regalix’s RTalks, we have an insightful chat with Stephanie Thum, Chief Advisor of Federal Customer E... Read more
30 Aug 2019
•
21mins
Customer Experience Leadership in Government, With Stephanie Thum [CB16]
Customer Experience Leadership in Government, With Stephanie Thum [CB16]
In this episode, we explored yet another unexpected place where customer experience is taking hold: the Government. St... Read more
9 Aug 2016
•
25mins
