Terry Rybolt's guest appearances

Terry Rybolt

CX Files

Recorded for Quality Assurance

Nate Brown

Peter Ryan

Michele Rowan

Mark Hillary

Stephen Loynd

Rod Jones

Alan Graham

Evan Jones

Brendan Kiely

Ed Thomas

James Dodkins

Annette Franz

Ian Golding

Shep Hyken

Jeff Toister

OwlTail

On this episode of Recorded for Quality Assurance we welcome CX subject matter expert and CRO of LiveExchange, Terry Rybolt. Terry gives expert insight into the impact of agent attrition on an entire organization, the transformation of moving agents to a WFH model, and the benefits of GigCX.

On this episode of Recorded for Quality Assurance we welcome CX subject matter expert and CRO of LiveExchange, Terry Rybolt. Terry gives expert insight into the impact of agent attrition on an entire organization, the transformation of moving agents to a WFH model, and the benefits of GigCX.

Workforce Optimization and GigCX: An in-depth interview with CX Subject Matter Expert, Terry Rybolt | Recorded for Quality Assurance: Episode 11

Terry Rybolt is the Chief Revenue Officer of GigCX platform LiveXchange - he is based in Boston, MA.  Terry has just published a new book called "Don't Fear The Gig Worker: GigCX And The Employment Reboot" - written with Mark Hillary from this podcast. Peter Ryan talks to Terry about GigCX, the Great Resignation, and how work will look in the 2020s. https://www.linkedin.com/in/terry-rybolt-808361/ https://livexchange.com/ https://www.amazon.com/dp/B09QTSPPBR/ www.dontfearthegigcxworker.com

Terry Rybolt is the Chief Revenue Officer of GigCX platform LiveXchange - he is based in Boston, MA.  Terry has just published a new book called "Don't Fear The Gig Worker: GigCX And The Employment Reboot" - written with Mark Hillary from this podcast. Peter Ryan talks to Terry about GigCX, the Great Resignation, and how work will look in the 2020s. <a href="https://www.linkedin.com/in/terry-rybolt-808361/" rel="nofollow" target="_blank">https://www.linkedin.com/in/terry-rybolt-808361/</a> <a href="https://livexchange.com/" rel="nofollow" target="_blank">https://livexchange.com/</a> <a href="https://www.amazon.com/dp/B09QTSPPBR/" rel="nofollow" target="_blank">https://www.amazon.com/dp/B09QTSPPBR/</a> <a href="http://www.dontfearthegigcxworker.com" rel="nofollow" target="_blank">www.dontfearthegigcxworker.com</a>

Terry Rybolt - LiveXchange - Don't Fear The GigCX Worker!

Terry Rybolt is the Chief Revenue Officer at LiveXchange. He is based in Boston, MA. LiveXchange was one of the earliest Gig CX platforms and they continue to define the #GigCX environment. Terry recently co-wrote a book titled 'GigCX: Customer Service In The Twenty First Century' https://www.linkedin.com/in/terry-rybolt-808361/ https://livexchange.com/ http://j.mp/gigcx

Terry Rybolt is the Chief Revenue Officer at LiveXchange. He is based in Boston, MA. LiveXchange was one of the earliest Gig CX platforms and they continue to define the #GigCX environment. Terry recently co-wrote a book titled 'GigCX: Customer Service In The Twenty First Century' <a href="https://www.linkedin.com/in/terry-rybolt-808361/" rel="nofollow" target="_blank">https://www.linkedin.com/in/terry-rybolt-808361/</a> <a href="https://livexchange.com/" rel="nofollow" target="_blank">https://livexchange.com/</a> <a href="http://j.mp/gigcx" rel="nofollow" target="_blank">http://j.mp/gigcx</a>