2 Podcast Episodes
Navigating the Work-From-Home Contact Center from A to Z: An in-depth interview with Customer Service and Work-From-Home Expert, Michele Rowan | Recorded for Quality Assurance: Episode 12
Navigating the Work-From-Home Contact Center from A to Z: An in-depth interview with Customer Service and Work-From-Home Expert, Michele Rowan | Recorded for Quality Assurance: Episode 12
This episode of Recorded for Quality Assurance features Michele Rowan, President of the Work From Home Alliance. Tune in... Read more
3 Apr 2022
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1hr 11mins
Michele Rowan - WFH Alliance - After The Pandemic WFH Is Here To Stay
Michele Rowan - WFH Alliance - After The Pandemic WFH Is Here To Stay
Michele Rowan is president of the WFH Alliance, an industry forum that organizes workshops, events and toolkits all focu... Read more
27 May 2021
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16mins