7 Podcast Episodes
Innovations In Leadership - Lauren Costella
Innovations In Leadership - Lauren Costella
On this episode of Innovations in Leadership Kristen interviews Lauren Costella, VP of Customer Success at Goodtime.io. ... Read more
21 Jun 2022
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28mins
Steps for a smoother Customer Escalation | Lauren Costella on Engati CX
Steps for a smoother Customer Escalation | Lauren Costella on Engati CX
Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagemen... Read more
18 Mar 2021
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27mins
165 Lauren Costella What Comes First, Strategy or Execution?
165 Lauren Costella What Comes First, Strategy or Execution?
It’s the chicken or the egg question of our times….What comes first, strategy or execution? According to Lauren Costella... Read more
24 Jan 2020
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43mins
Ep 66, Lauren Costella Podcast, Lessons from Sports for Customer Success
Ep 66, Lauren Costella Podcast, Lessons from Sports for Customer Success
Join Lauren Costella and Kristen Hayer as they talk about how lessons from sports have helped her approach to Customer S... Read more
19 Dec 2019
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53mins
Interview with Lauren Costella
Interview with Lauren Costella
Listen to the User Adoption Podcast interview with Lauren Costella https://useradoptionpodcast.files.wordpress.com/2019... Read more
14 Oct 2019
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8mins
Ep 42 - Lauren Costella, VP of Customer Success at Medrio
Ep 42 - Lauren Costella, VP of Customer Success at Medrio
Lauren Costella is the Vice President of Customer Success at Medrio, a member of The Success League advisory board, and ... Read more
29 Nov 2018
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38mins
Ep 8 - Lauren Costella, VP of CS at Medrio
Ep 8 - Lauren Costella, VP of CS at Medrio
Lauren Costella goes into detail of how she went about choosing a CS platform, and what to think about when making your ... Read more
26 Apr 2017
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40mins