Chad Horenfeldt
8 Podcast Episodes
GSD Podcast: Driving Revenue Growth Through CSM with Chad Horenfeldt and Kristi Faltorusso
GSD Podcast: Driving Revenue Growth Through CSM with Chad Horenfeldt and Kristi Faltorusso
Jeff Kushmerek with Chad Horenfeldt and Kristi Faltorusso explore forecasting, renewals in CSM, and the importance of no... Read more
10 Aug 2023
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35mins
Digital CS Best Practices with Chad Horenfeldt | Episode 002
Digital CS Best Practices with Chad Horenfeldt | Episode 002
Not only does Chad Horenfeldt have an incredible background in CS, published his own podcast (along with other great con... Read more
20 Jun 2023
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50mins
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The Power of Service | Gordana Warga and Chad Horenfeldt
The Power of Service | Gordana Warga and Chad Horenfeldt
We wanted to chat with two special guests, Gordana Warga, the Director of Global Support at Kustomer, and Chad Horenfeld... Read more
28 Oct 2021
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16mins
Ep 104, Chad Horenfeldt, Motivational Interviewing in Customer Success
Ep 104, Chad Horenfeldt, Motivational Interviewing in Customer Success
Join Kristen Hayer in conversation with Chad Horenfeldt, Director, Customer Success for Kustomer. He has recently adopte... Read more
2 Sep 2021
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26mins
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Customer Success: Does Your Product Live Up to the Hype? w/ Chad Horenfeldt
Customer Success: Does Your Product Live Up to the Hype? w/ Chad Horenfeldt
Customer success is all about driving value. But that’s not limited to your customer success team. It’s company-wide. ... Read more
3 Nov 2020
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23mins
Ep 45 - Chad Horenfeldt, VP of Customer Success at Updater
Ep 45 - Chad Horenfeldt, VP of Customer Success at Updater
Kristen is joined again by Chad Horenfeldt, the VP of Customer Success for Updater. In this episode, they talk about way... Read more
10 Jan 2019
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34mins
Ep 38 - Chad Horenfeldt, VP of Client Success at Updater
Ep 38 - Chad Horenfeldt, VP of Client Success at Updater
Kristen chats with Chad Horenfeldt, the Vice President of Client Success at Updater. In this episode, they talk about fo... Read more
4 Oct 2018
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38mins
Episode 37: Bluecore VP of Customer Success Chad Horenfeldt On Hacking Customer Success
Episode 37: Bluecore VP of Customer Success Chad Horenfeldt On Hacking Customer Success
Chad Horenfeldt is a Customer Experience and Customer Success executive with 15+ years experience developing Customer Su... Read more
12 Apr 2017
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25mins
