Kaitlen Kelly's guest appearances

Kaitlen Kelly

Hey Psyche, how do I?

The Sales Engagement Podcast

ON AIR: With Owen

Mark Metry

Tom Boston

Justin Welsh

Max Altschuler

Kevin Dorsey

Alex Alleyne

Todd Caponi

Ollie Sharpe

Chris Hatfield

Tom Castley

Jeff Bajorek

Tim Brown

David Morse

Matt Schatz

Travis Chappell

OwlTail

Our 17th guest is Kaitlen Kelly - Senior Manager of Sales Development – EMEA at Outreach, and Co-Founder of SDRs Anonymous.  Owen and Kaitlen discuss sales development management. Including: - What a Sales Development Manager is responsible for - The percentage of time spent team coaching - The traits of a good sales coach - Whether you can be a good SDR Manager without having been an SDR within the organisation before (or at all!) - Advice for SDRs who want to become an SDR Manager and whether it’s right for everybody - The biggest impact that Kaitlen has had as an SDR Manager - How much time and effort should be spent on each channel - The importance of using data to discover where your SDRs’ strengths are - Whether SDRs should self-generate data more than being given data to target - Whether it’s better to:           - Have quality or quantity focused SDRs           - Have a people and culture focused or process focused SDR Manager           - Give up LinkedIn, phone or email (if Kaitlen had to choose one)           - Have company or individual set targets - How much time should be spent on SDR development and the type of training Kaitlen finds works best- Kaitlen’s favourite sales tool outside of Outreach - What a good onboarding process looks like - Encouraging your SDRs to fail quick to learn faster - How an SDR Manager can use systems and processes to ensure SDRs are shaping their day correctly - Common challenges for SDRs that Kaitlen sees within SDR Anonymous

Our 17th guest is <a href="https://www.linkedin.com/in/kaitlen-kelly" rel="nofollow" target="_blank">Kaitlen Kelly</a> - Senior Manager of Sales Development – EMEA at <a href="https://www.linkedin.com/company/outreach-saas/" rel="nofollow" target="_blank">Outreach</a>, and Co-Founder of <a href="https://www.linkedin.com/company/sdranon/" rel="nofollow" target="_blank">SDRs Anonymous. </a> <a href="http://www.linkedin.com/in/owenjrichards" rel="nofollow" target="_blank">Owen </a>and Kaitlen discuss sales development management. Including: - What a Sales Development Manager is responsible for - The percentage of time spent team coaching - The traits of a good sales coach - Whether you can be a good SDR Manager without having been an SDR within the organisation before (or at all!) - Advice for SDRs who want to become an SDR Manager and whether it’s right for everybody - The biggest impact that Kaitlen has had as an SDR Manager - How much time and effort should be spent on each channel - The importance of using data to discover where your SDRs’ strengths are - Whether SDRs should self-generate data more than being given data to target - Whether it’s better to:           - Have quality or quantity focused SDRs           - Have a people and culture focused or process focused SDR Manager           - Give up LinkedIn, phone or email (if Kaitlen had to choose one)           - Have company or individual set targets - How much time should be spent on SDR development and the type of training Kaitlen finds works best- Kaitlen’s favourite sales tool outside of Outreach - What a good onboarding process looks like - Encouraging your SDRs to fail quick to learn faster - How an SDR Manager can use systems and processes to ensure SDRs are shaping their day correctly - Common challenges for SDRs that Kaitlen sees within SDR Anonymous

Episode 17: Kaitlen Kelly - Senior Manager of Sales Development – EMEA, Outreach

Data can be your best friend in sales; it shows you where the marginal gains can be made, what's working and what isn't. But it's important to not just absorb data, but to question it as well. Understand the why behind it. This is where you can truly utilise the potential it can bring to your role and organisation.  To discuss this, I'm joined by Kaitlen Kelly (Manager of Sales Development) and Coral Armstrong (Corporate SDR) from Outreach.  Along with this, we'll be discussing the importance of a brand, how managers can empower themselves and those around them, plus toxic positivity.

Data can be your best friend in sales; it shows you where the marginal gains can be made, what's working and what isn't. But it's important to not just absorb data, but to question it as well. Understand the why behind it. This is where you can truly utilise the potential it can bring to your role and organisation.  To discuss this, I'm joined by Kaitlen Kelly (Manager of Sales Development) and Coral Armstrong (Corporate SDR) from Outreach.  Along with this, we'll be discussing the importance of a brand, how managers can empower themselves and those around them, plus toxic positivity.

#28 Building a Brand, Empowering Others & Questioning Data ft. Kaitlen Kelly & Coral Armstrong

You used to be able to plan your week on, say, Sunday night. Now you have your calendar open constantly for next month. I had a chance to chat with Kaitlen Kelly, Sales Development Team Lead - EMEA at Outreach, about being a new SDR team lead. What we talked about: -Achieving 173% of quota in Q1 -What Kaitlen looked for in a new company during her career transition -Prioritizing relationship with your reps Check out these resources we mentioned during the podcast: -SDRs Anonymous -The Miller 17 in  ProActive Sales Management by William “Skip” Miller For more engaging sales conversations, subscribe to The Sales Engagement Podcast on  Apple Podcasts, on  Spotify, or on our website.

You used to be able to plan your week on, say, Sunday night. Now you have your calendar open constantly for next month. I had a chance to chat with <a href="https://www.linkedin.com/in/kaitlen-kelly-2289045b/" rel="nofollow" target="_blank">Kaitlen Kelly</a>, Sales Development Team Lead - EMEA at <a href="https://www.outreach.io/" rel="nofollow" target="_blank">Outreach</a>, about being a new SDR team lead. What we talked about: -Achieving 173% of quota in Q1 -What Kaitlen looked for in a new company during her career transition -Prioritizing relationship with your reps Check out these resources we mentioned during the podcast: -<a href="https://www.linkedin.com/company/sdranon/" rel="nofollow" target="_blank">SDRs Anonymous</a> -The Miller 17 in <a href="https://www.amazon.com/ProActive-Sales-Management-Motivate-Ahead/dp/0814414567" rel="nofollow" target="_blank"> ProActive Sales Management</a> by William “Skip” Miller For more engaging sales conversations, subscribe to The Sales Engagement Podcast on <a href="https://podcasts.apple.com/us/podcast/the-sales-engagement-podcast/id1436927134" rel="nofollow" target="_blank"> Apple Podcasts</a>, on <a href="https://open.spotify.com/show/5wKDvY9pxt8e3tAErbQVkQ" rel="nofollow" target="_blank"> Spotify</a>, or on <a href="https://salesengagement.com/podcast/" rel="nofollow" target="_blank">our website</a>.

The Transition From Player to Coach w/ Kaitlen Kelly