7 Podcast Episodes
CXPerts Live in Action! - Live Troubleshooting of an actual Customer Experience Case Study with Becky Roemen, Andrew Gilliam & Mike Aoki
CXPerts Live in Action! - Live Troubleshooting of an actual Customer Experience Case Study with Becky Roemen, Andrew Gilliam & Mike Aoki
Taking a break from the usual podcast, Neal and Paul share a recent panel discussion they hosted on LinkedIn Live.Listen... Read more
4 Dec 2020
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44mins
Season 1 : Episode 25 - Employee Engagement 2.0 with the Amazing Mike Aoki!
Season 1 : Episode 25 - Employee Engagement 2.0 with the Amazing Mike Aoki!
Mike Aoki joins Neal and Paul for an in-depth and passionate discussion about all things of employee engagement. Mike sh... Read more
11 Sep 2020
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33mins
EP202: Mike Aoki - How Customer Service Can Be A Difference Maker In Your Business
EP202: Mike Aoki - How Customer Service Can Be A Difference Maker In Your Business
How do you deliver excellent customer experience? Our guest, Mike Aoki, who is the President of Reflective Keynotes Inc... Read more
5 May 2020
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25mins
Mike Aoki - Blending Customer Service And Sales
Mike Aoki - Blending Customer Service And Sales
Mike Aoki founded Reflective Keynotes almost 20 years ago. The company is based in Toronto Canada and is focused on cust... Read more
9 Apr 2020
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16mins
Episode 4: Mike Aoki shares how delivering great customer experience, and driving sales, don’t have to be mutually exclusive
Episode 4: Mike Aoki shares how delivering great customer experience, and driving sales, don’t have to be mutually exclusive
SHOW NOTES Today’s Guest, Mike Aoki is the President of Reflective Keynotes Inc., a Toronto-based custom... Read more
17 Oct 2016
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25mins
Episode 4: Mike Aoki shares how delivering great customer experience, and driving sales, don’t have to be mutually exclusive
Episode 4: Mike Aoki shares how delivering great customer experience, and driving sales, don’t have to be mutually exclusive
[bctt tweet=”Great #CustomerExperience doesn’t mean sacrificing great #Sales. TY @MikeAoki for being a guest on our #pod... Read more
17 Oct 2016
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25mins
131: Today we talk with Customer Service Influencer Mike Aoki
131: Today we talk with Customer Service Influencer Mike Aoki
Mike Aoki was named one of the Top 50 Customer Service Influencers on Twitter by the ICMI. Hear his amazing customer ser... Read more
12 Apr 2016
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32mins