Marc Bernstein
18 Podcast Episodes
Episode 242-Marc Bernstein on Financial Planning that Addresses Life and Business Stages-with Lois Sonstegard,PHD
Episode 242-Marc Bernstein on Financial Planning that Addresses Life and Business Stages-with Lois Sonstegard,PHD
Welcome to Episode 242 of Building My Legacy.What’s been your experience with financial planners? Does the discussion st... Read more
13 Nov 2022
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37mins
Coaching Tips from Marc Bernstein at Balto
Coaching Tips from Marc Bernstein at Balto
Dave and Evan discuss how Balto can improve CX with automated coaching with Founder and CEO Marc Bernstein. Marc Bern... Read more
14 Jun 2022
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44mins
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Shooting the shiz with Balto's Marc Bernstein 003
Shooting the shiz with Balto's Marc Bernstein 003
Marc Bernstein, CEO, Balto, and Kane Simms, CEO, VUX World, knock their heads together again in another episode of shoot... Read more
8 Jun 2022
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54mins
Shooting the shiz with Balto's Marc Bernstein 002
Shooting the shiz with Balto's Marc Bernstein 002
Kane Simms, CEO, VUX World, and Marc Bernstein, CEO, Balto, analyse the week's customer experience and technology news a... Read more
15 Feb 2022
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51mins
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Ep. 705 Marc Bernstein | Making Conversations Count
Ep. 705 Marc Bernstein | Making Conversations Count
The only thing worse than not knowing what needs to be done is knowing what needs done, but not how to implement it. Fro... Read more
17 Jan 2022
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37mins
Shooting the shiz with Balto's Marc Bernstein 001
Shooting the shiz with Balto's Marc Bernstein 001
The first in a new collaborative series where Kane Simms, founder of VUX World and host of this VUX World podcast, and M... Read more
12 Jan 2022
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1hr 15mins
The Power of Perspective w/ Marc Bernstein
The Power of Perspective w/ Marc Bernstein
As a leader, your team is counting on you for perspective to see the whole picture. We cannot underestimate the power of... Read more
23 Sep 2021
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33mins
Balto's Marc Bernstein on Real-time AI Help for Call Center Agents
Balto's Marc Bernstein on Real-time AI Help for Call Center Agents
Marc Bernstein is Founder & CEO of Balto, a real-time guidance tool for contact centers. Powered by AI, Balto listen... Read more
11 Aug 2021
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41mins
AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein
AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein
It's hard enough designing conversational AI agents that understand single line utterances and are able to string togeth... Read more
11 Aug 2021
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1hr 6mins
Taking Analytics to the Next Level with Real-Time Guidance, Real-Time Coaching, Real-Time QA - A Conversation with Balto CEO Marc Bernstein
Taking Analytics to the Next Level with Real-Time Guidance, Real-Time Coaching, Real-Time QA - A Conversation with Balto CEO Marc Bernstein
Speech analytics is an extremely powerful tool in creating a positive agent and customer experience. sentiment, trendin... Read more
6 Aug 2021
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35mins
