Tony Dreyfuss's guest appearances

Tony Dreyfuss

Keys To The Shop : Equipping Coffee Retail Professionals

Overserved

Michael Phillips

Scott Anthony Barlow

Pete Mockaitis

Jill Schlesinger

Steve Rhinehart

Laura Gonzalez

Ryan Fisher

Kwame Christian

Dave Stachowiak

Jeff Taylor

Julia Momose

Kevin Nealon

Michael Tan

Peter Giuliano

Greg McKeown

OwlTail

I am excited to present to you another great interview with an inspirational founder! This time we get to hear the story of the founding an development of a business that has long been a pillar of specialty coffee in the U.S.. We are talking with Tony Dreyfuss, Co-Founder of the award winning Metropolis Coffee Company!  Tony started Metropolis Coffee with his Father Jeff Dreyfuss in 2003 and they continue to own and run it to this day. In the span of 2 decades Metropolis has established itself as both an iconic specialty coffee roaster and shop, winning many awards for its coffee and overall business, but also as a pillar of the community it serves in Chicago. The values and passion for of diversity, quality, and locally rooted service are the foundations that make Metropolis as effective and successful as they are.  Today we will be diving into the story of Metropolis as we talk with Tony about everything from his first exposure to coffee and getting hooked on the scene- to founding and growing Metropolis with all the high and low points along the way.  We cover:  Discovering coffee and becoming a coffee guy Experiences at Pete's and planning his own shop First steps into coffee as a career and then as an owner Working with family and building the brand Using experience + Learning new business lessons  Coffee offerings then and now Inclusivity model and hiring nice people Cultural diversity and a people first approach  Learning from mistakes and embracing authenticity Thoughts on the industry shift toward accessible offerings Most important issue in coffee right now  Links: https://www.metropoliscoffee.com/ Metropolis Coffee Instagram @metropoliscoffeeco   Related Episodes:   366: A Conversation w/ Chris Baca of Cat and Cloud Coffee 204 : Founder Friday w/ Jeff Taylor of PT’s Coffee Roasting Co. &amp; Bird Rock Coffee! 075 : Founder Friday w/Jill Killen of Cloud City Coffee, Seattle Washington  329 : How to Teach Company Values to Your Staff  282 : How to Listen to your Customers 367 : Designing Your Coffee Shop for Community w/ Dr. Lisa Waxman  Your Peers are not your Customers  Visit our amazing Sponsors! www.groundcontrol.coffee www.pacficfoodservice.com

I am excited to present to you another great interview with an inspirational founder! This time we get to hear the story of the founding an development of a business that has long been a pillar of specialty coffee in the U.S.. We are talking with Tony Dreyfuss, Co-Founder of the award winning Metropolis Coffee Company!  Tony started Metropolis Coffee with his Father Jeff Dreyfuss in 2003 and they continue to own and run it to this day. In the span of 2 decades Metropolis has established itself as both an iconic specialty coffee roaster and shop, winning many awards for its coffee and overall business, but also as a pillar of the community it serves in Chicago. The values and passion for of diversity, quality, and locally rooted service are the foundations that make Metropolis as effective and successful as they are.  Today we will be diving into the story of Metropolis as we talk with Tony about everything from his first exposure to coffee and getting hooked on the scene- to founding and growing Metropolis with all the high and low points along the way.  We cover: <ul> <li>Discovering coffee and becoming a coffee guy</li> <li>Experiences at Pete's and planning his own shop</li> <li>First steps into coffee as a career and then as an owner</li> <li>Working with family and building the brand</li> <li>Using experience + Learning new business lessons </li> <li>Coffee offerings then and now</li> <li>Inclusivity model and hiring nice people</li> <li>Cultural diversity and a people first approach </li> <li>Learning from mistakes and embracing authenticity</li> <li>Thoughts on the industry shift toward accessible offerings</li> <li>Most important issue in coffee right now</li> </ul> Links: <a href="https://www.metropoliscoffee.com/" rel="nofollow" target="_blank">https://www.metropoliscoffee.com/</a> Metropolis Coffee Instagram <a href="https://www.instagram.com/metropoliscoffeeco/" rel="nofollow" target="_blank">@metropoliscoffeeco</a> Related Episodes:  <ul> <li><a href="https://keystotheshop.com/2022/09/366-a-conversation-w-chris-baca-of-cat-and-cloud-coffee/" rel="nofollow" target="_blank">366: A Conversation w/ Chris Baca of Cat and Cloud Coffee</a></li> <li><a href="https://keystotheshop.com/2020/02/jefftaylor/" rel="nofollow" target="_blank">204 : Founder Friday w/ Jeff Taylor of PT’s Coffee Roasting Co. &amp; Bird Rock Coffee!</a></li> <li><a href="https://keystotheshop.com/2019/02/075-founder-friday-w-jill-killen-of-cloud-city-coffee-seattle-washington/" rel="nofollow" target="_blank">075 : Founder Friday w/Jill Killen of Cloud City Coffee, Seattle Washington</a></li> <li><a href="https://keystotheshop.com/2022/02/329-how-to-teach-company-values-to-your-staff/" rel="nofollow" target="_blank"> 329 : How to Teach Company Values to Your Staff</a></li> <li><a href="https://keystotheshop.com/2021/05/282-how-to-listen-to-your-customers/" rel="nofollow" target="_blank"> 282 : How to Listen to your Customers</a></li> <li><a href="https://keystotheshop.com/2022/09/367-designing-your-coffee-shop-for-community-w-dr-lisa-waxman/" rel="nofollow" target="_blank">367 : Designing Your Coffee Shop for Community w/ Dr. Lisa Waxman</a></li> <li><a href="https://traffic.libsyn.com/secure/keystotheshop/Your_peers_are_not_your_customers.mp3" rel="nofollow" target="_blank"> Your Peers are not your Customers</a></li> </ul> Visit our amazing Sponsors! <a href="http://www.groundcontrol.coffee/" rel="nofollow" target="_blank">www.groundcontrol.coffee</a> <a href="http://www.pacficfoodservice.com/" rel="nofollow" target="_blank">www.pacficfoodservice.com</a>

370: Founder Friday! w/ Tony Dreyfuss of Metropolis Coffee Company, Chicago, Illinois

Marissa Childers

Jess Gulino

Welcome to part two of a live series of interviews conducted on the show floor of Coffee Fest Chicago in June of 2022! In these interviews I sit down with stellar presenters and lecturers to dig deep into a range of relevant and important topics that will help make you and your coffee business better.  Today we will be talking with Marissa Childers, co-founder (along with Ethan Darla) of Tanbrown Coffee, a roastery dedicated to re-writing the narrative about Asian coffee and Asians in coffee. In our chat today we dive into the topic of the current narrative regarding asian coffees and other marginalized origins, and how roasters and shops can help make a difference through highlighting the nuances and complexities those origins have to offer. To learn more about Tanbrown visit: www.tanbrown.coffee Instagram @tanbrowncoffee     Next we get to talk with Jess Gulino who wears many hats at La Terza Coffee. One of her focuses is in branding and helping shops create expressions that resonate with customers and the shops values. In this chat we discuss lots of relevant questions you might have when approaching branding and Jess helps us guide us to more clear understanding of what may be right for you.  Learn more about La Terza Coffee here:  www.laterzacoffee.com  IG @laterzacoffee  Finally we get to have a conversation with the great Tony Dreyfuss who, along with his father, founded the iconic Metropolis Coffee in Chicago! In this discussion we cover what goes into an effective training program and Tony gives us insight into how they have honed their own program from nearly 20 years of experience.  Learn more about Metropolis Coffee here:  www.metroploliscoffee.com @metropoliscoffeeco  Be sure to tune in to listen to part 1 of this series if you have not already!    HEY THERE! If you are looking for resourcing, clarity, inspiration, and just a really fun experience then I would suggest attending Coffee Fest Trades Shows!  You can get 50% off your registration by using the code KEYS when registering you and your team at www.coffeefest.com

Welcome to part two of a live series of interviews conducted on the show floor of Coffee Fest Chicago in June of 2022! In these interviews I sit down with stellar presenters and lecturers to dig deep into a range of relevant and important topics that will help make you and your coffee business better.  Today we will be talking with Marissa Childers, co-founder (along with Ethan Darla) of Tanbrown Coffee, a roastery dedicated to re-writing the narrative about Asian coffee and Asians in coffee. In our chat today we dive into the topic of the current narrative regarding asian coffees and other marginalized origins, and how roasters and shops can help make a difference through highlighting the nuances and complexities those origins have to offer. To learn more about Tanbrown visit: <a href="http://www.tanbrown.coffee" rel="nofollow" target="_blank">www.tanbrown.coffee</a> <a href="https://www.instagram.com/tanbrowncoffee/" rel="nofollow" target="_blank">Instagram @tanbrowncoffee  </a> Next we get to talk with Jess Gulino who wears many hats at La Terza Coffee. One of her focuses is in branding and helping shops create expressions that resonate with customers and the shops values. In this chat we discuss lots of relevant questions you might have when approaching branding and Jess helps us guide us to more clear understanding of what may be right for you.  Learn more about La Terza Coffee here: <ul> <li><a href="http://www.laterzacoffee.com" rel="nofollow" target="_blank">www.laterzacoffee.com</a> </li> <li>IG <a href="https://www.instagram.com/laterzacoffee/" rel="nofollow" target="_blank">@laterzacoffee</a></li> </ul> Finally we get to have a conversation with the great Tony Dreyfuss who, along with his father, founded the iconic Metropolis Coffee in Chicago! In this discussion we cover what goes into an effective training program and Tony gives us insight into how they have honed their own program from nearly 20 years of experience.  Learn more about Metropolis Coffee here: <ul> <li><a href="http://www.metroploliscoffee.com" rel="nofollow" target="_blank">www.metroploliscoffee.com</a></li> <li><a href="https://www.instagram.com/metropoliscoffeeco/" rel="nofollow" target="_blank">@metropoliscoffeeco</a></li> </ul> Be sure to tune in to listen to part 1 of this series if you have not already!  HEY THERE! If you are looking for resourcing, clarity, inspiration, and just a really fun experience then I would suggest attending Coffee Fest Trades Shows!  You can get 50% off your registration by using the code KEYS when registering you and your team at <a href="http://www.coffeefest.com/" rel="nofollow" target="_blank">www.coffeefest.com</a>

SPECIAL: Coffee Fest Live! Chicago 2022 Part 2 w/ Marissa Childers, Jess Gulino, and Tony Dreyfuss

For more on Overserved, check out our IG @overservedpod. Wanna get in touch? E-mail us at overservedpod@gmail.com!

For more on Overserved, check out our IG @overservedpod. Wanna get in touch? E-mail us at overservedpod@gmail.com!

Tony Dreyfuss, owner of Metropolis Coffee Company