Jimmy Hosang

8 Podcast Episodes

The idea that scripts ruin customer experience is a dangerous one - Interview with Jimmy Hosang of TMAC

The idea that scripts ruin customer experience is a dangerous one - Interview with Jimmy Hosang of TMAC

Today’s interview is with Jimmy Hosang, C-Founder and Chief Executive Officer at The Modular Analytics Company (TMAC), a... Read more

20 Jun 2022

59mins

Episode 94 - OpEx with Marianne Rutz - Leading Gents - Jimmy Hosang CEO

Episode 94 - OpEx with Marianne Rutz - Leading Gents - Jimmy Hosang CEO

What if…. You could make every conversation valuable? What if….. Your advisors would automatically know what the next go... Read more

13 Apr 2022

31mins

EP 52: Three Key Things That Will Drive Improvement Onward and Upwards with Jimmy Hosang

EP 52: Three Key Things That Will Drive Improvement Onward and Upwards with Jimmy Hosang

Welcome to Episode 52 of The Customer Service Gold Dust Podcast.In this episode, Gavin is once again joined by Jimmy Hos... Read more

23 Mar 2022

36mins

"The one with sake, churrascarias, CX controversies and 4 steps to CX glory" - Jimmy Hosang E53

"The one with sake, churrascarias, CX controversies and 4 steps to CX glory" - Jimmy Hosang E53

🎤Come for the food & travel, stay for the customer experience wisdom in "The one with sake, churrascarias, CX contr... Read more

22 Feb 2022

36mins

Most Popular

#9 - Jimmy Hosang

#9 - Jimmy Hosang

From being a failed actor to running an analytics company and everything in between, this is my conversation with Jimmy ... Read more

12 Nov 2021

1hr 1min

#71 Jimmy Hosang CEO of The Modular Analytics Company

#71 Jimmy Hosang CEO of The Modular Analytics Company

Jimmy Hosang is the CEO of The Modular Analytics Company and he brings the authenticity and engagement you'd expect from... Read more

16 Jul 2021

1hr 8mins

EP 08: Taking Analytics and Data Science Back to Basics with Jimmy Hosang

EP 08: Taking Analytics and Data Science Back to Basics with Jimmy Hosang

Welcome to Episode 8 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Jimmy Hosang, the CEO... Read more

28 Apr 2021

37mins

#22 Jimmy Hosang

#22 Jimmy Hosang

Jimmy is the CEO and Founder of The Modular Analytics Company in Manchester.Jimmy and his team's aim is to simplify the ... Read more

8 Jul 2020

58mins

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