8 Podcast Episodes
The idea that scripts ruin customer experience is a dangerous one - Interview with Jimmy Hosang of TMAC
The idea that scripts ruin customer experience is a dangerous one - Interview with Jimmy Hosang of TMAC
Today’s interview is with Jimmy Hosang, C-Founder and Chief Executive Officer at The Modular Analytics Company (TMAC), a... Read more
20 Jun 2022
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59mins
Episode 94 - OpEx with Marianne Rutz - Leading Gents - Jimmy Hosang CEO
Episode 94 - OpEx with Marianne Rutz - Leading Gents - Jimmy Hosang CEO
What if…. You could make every conversation valuable? What if….. Your advisors would automatically know what the next go... Read more
13 Apr 2022
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31mins
EP 52: Three Key Things That Will Drive Improvement Onward and Upwards with Jimmy Hosang
EP 52: Three Key Things That Will Drive Improvement Onward and Upwards with Jimmy Hosang
Welcome to Episode 52 of The Customer Service Gold Dust Podcast.In this episode, Gavin is once again joined by Jimmy Hos... Read more
23 Mar 2022
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36mins
"The one with sake, churrascarias, CX controversies and 4 steps to CX glory" - Jimmy Hosang E53
"The one with sake, churrascarias, CX controversies and 4 steps to CX glory" - Jimmy Hosang E53
🎤Come for the food & travel, stay for the customer experience wisdom in "The one with sake, churrascarias, CX contr... Read more
22 Feb 2022
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36mins
#9 - Jimmy Hosang
#9 - Jimmy Hosang
From being a failed actor to running an analytics company and everything in between, this is my conversation with Jimmy ... Read more
12 Nov 2021
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1hr 1min
#71 Jimmy Hosang CEO of The Modular Analytics Company
#71 Jimmy Hosang CEO of The Modular Analytics Company
Jimmy Hosang is the CEO of The Modular Analytics Company and he brings the authenticity and engagement you'd expect from... Read more
16 Jul 2021
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1hr 8mins
EP 08: Taking Analytics and Data Science Back to Basics with Jimmy Hosang
EP 08: Taking Analytics and Data Science Back to Basics with Jimmy Hosang
Welcome to Episode 8 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Jimmy Hosang, the CEO... Read more
28 Apr 2021
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37mins
#22 Jimmy Hosang
#22 Jimmy Hosang
Jimmy is the CEO and Founder of The Modular Analytics Company in Manchester.Jimmy and his team's aim is to simplify the ... Read more
8 Jul 2020
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58mins