Dan Michaeli
5 Podcast Episodes
CU 2.0 Podcast Episode 196 Dan Michaeli Glia on Digitizing Member Service and Credit Union Merger Mania
CU 2.0 Podcast Episode 196 Dan Michaeli Glia on Digitizing Member Service and Credit Union Merger Mania
You know the numbers. In just the first three quarters of 2021 the NCUA approved 117 mergers and there will be more th... Read more
13 Apr 2022
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37mins
Digital Customer Service featuring Rick DeLisi and Dan Michaeli
Digital Customer Service featuring Rick DeLisi and Dan Michaeli
Shep Hyken interviews Rick DeLisi and Dan Michaeli, authors of Digital Customer Service: Transforming Customer Experienc... Read more
7 Sep 2021
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27mins
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CU2.0 Podcast Episode 115 Dan Michaeli Glia on Digital Member Service
CU2.0 Podcast Episode 115 Dan Michaeli Glia on Digital Member Service
Call this the best of times for digital member service company Glia and that is because, in the pandemic era, credit uni... Read more
6 Oct 2020
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28mins
Ep85: Dan Michaeli, Co-Founder & Chief Executive Officer, Glia
Ep85: Dan Michaeli, Co-Founder & Chief Executive Officer, Glia
In the face of the pandemic, digital customer services are coming into their own with consumers moving their banking act... Read more
13 Aug 2020
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10mins
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Episode 8: Dan Michaeli, Glia
Episode 8: Dan Michaeli, Glia
The benefits of showing (not telling) at Finovate, empowering your CX agents to do their best work, and Dan’s personal s... Read more
7 Oct 2019
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