Birgit Mager

3 Podcast Episodes

S5EP49 服務設計的原點和未來 🎥 Birgit Mager 服務設計教母・世界服務設計陣線理事長

S5EP49 服務設計的原點和未來 🎥 Birgit Mager 服務設計教母・世界服務設計陣線理事長

English interview starts from 31:45 假如要聊服務設計這個主題,應該沒有比找發明人來得更有說服力的吧? 在維基百科中的介紹中,Michael Erlhoff 與 Birgit Mager 共同創立了設計學科... Read more

4 Apr 2023

1hr 22mins

Service design and creating experiences that work for customers, employees and stakeholders - Interview with Birgit Mager

Service design and creating experiences that work for customers, employees and stakeholders - Interview with Birgit Mager

Today’s interview is with Birgit Mager who is the Professor for Service Design at KISD, the Köln International School of... Read more

7 Dec 2019

24mins

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How much value does Service Design create / Birgit Mager / Episode #2

How much value does Service Design create / Birgit Mager / Episode #2

Can we measure how much value Service Design creates? This and more in this episode of the Service Design Show featuring... Read more

21 Apr 2016

30mins

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