Kerry Bodine

6 Podcast Episodes

The Best Way to Deliver Information is Through Storytelling - Kerry Bodine [Customer Experience]

The Best Way to Deliver Information is Through Storytelling - Kerry Bodine [Customer Experience]

The Best Way to Deliver Information is Through Storytelling - Kerry Bodine [Customer Experience] In this podcast episode... Read more

20 Mar 2023

37mins

The best way to deliver information is through real-life storytelling - Kerry Bodine [Customer Experience]

The best way to deliver information is through real-life storytelling - Kerry Bodine [Customer Experience]

Kerry Bodine - Author, speaker, and customer experience thought leader. CEO of Bodine & Co. [Customer Experience] Ke... Read more

13 Apr 2022

37mins

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34. 3 Proven Ways to Master the Customer Journey w/ Kerry Bodine

34. 3 Proven Ways to Master the Customer Journey w/ Kerry Bodine

The recent resurgence of focusing on customer experience has been supported by more than just millennials. Turns out, ... Read more

31 Jan 2020

14mins

The Age of the Customer - Interview with Kerry Bodine about her new book Outside In

The Age of the Customer - Interview with Kerry Bodine about her new book Outside In

Following on from my recent interview, Retailers and their customers – what’s now and what’s next – Interview with Ian M... Read more

21 Jan 2020

19mins

Most Popular

The Business Case for Service Design: A Chat with Kerry Bodine

The Business Case for Service Design: A Chat with Kerry Bodine

Holistic design is a term being thrown around, but what does it really entail? Listen as Lou talks with Kerry Bodine, cu... Read more

10 Jul 2018

24mins

Think about the journey forget about the map / Kerry Bodine / Episode #22

Think about the journey forget about the map / Kerry Bodine / Episode #22

This episode with Kerry Bodine is all about the customer journey. First Kerry argues for the fact that we should spend l... Read more

23 Feb 2017

30mins

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