Kerry Bodine
6 Podcast Episodes
The Best Way to Deliver Information is Through Storytelling - Kerry Bodine [Customer Experience]
The Best Way to Deliver Information is Through Storytelling - Kerry Bodine [Customer Experience]
The Best Way to Deliver Information is Through Storytelling - Kerry Bodine [Customer Experience] In this podcast episode... Read more
20 Mar 2023
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37mins
The best way to deliver information is through real-life storytelling - Kerry Bodine [Customer Experience]
The best way to deliver information is through real-life storytelling - Kerry Bodine [Customer Experience]
Kerry Bodine - Author, speaker, and customer experience thought leader. CEO of Bodine & Co. [Customer Experience] Ke... Read more
13 Apr 2022
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37mins
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34. 3 Proven Ways to Master the Customer Journey w/ Kerry Bodine
34. 3 Proven Ways to Master the Customer Journey w/ Kerry Bodine
The recent resurgence of focusing on customer experience has been supported by more than just millennials. Turns out, ... Read more
31 Jan 2020
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14mins
The Age of the Customer - Interview with Kerry Bodine about her new book Outside In
The Age of the Customer - Interview with Kerry Bodine about her new book Outside In
Following on from my recent interview, Retailers and their customers – what’s now and what’s next – Interview with Ian M... Read more
21 Jan 2020
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19mins
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The Business Case for Service Design: A Chat with Kerry Bodine
The Business Case for Service Design: A Chat with Kerry Bodine
Holistic design is a term being thrown around, but what does it really entail? Listen as Lou talks with Kerry Bodine, cu... Read more
10 Jul 2018
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24mins
Think about the journey forget about the map / Kerry Bodine / Episode #22
Think about the journey forget about the map / Kerry Bodine / Episode #22
This episode with Kerry Bodine is all about the customer journey. First Kerry argues for the fact that we should spend l... Read more
23 Feb 2017
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30mins
