Rav Dhaliwal
12 Podcast Episodes
The evolution of Customer Success & Revenue in SaaS with Rav Dhaliwal
The evolution of Customer Success & Revenue in SaaS with Rav Dhaliwal
Rav Dhaliwal is an investor and former software executive, with particular experience building, leading & scaling st... Read more
15 Feb 2022
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54mins
GTM12 - The Secrets of Customer Success, with Rav Dhaliwal, Investor & previous CS leader Slack, Zendesk Yammer
GTM12 - The Secrets of Customer Success, with Rav Dhaliwal, Investor & previous CS leader Slack, Zendesk Yammer
It’s fair to say that Rav has grown up with Customer Success (CS), starting his career in the Unix admin world at Accent... Read more
21 Jul 2021
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41mins
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268 Rav Dhaliwal The missing piece in software sales
268 Rav Dhaliwal The missing piece in software sales
This is Rav Dhaliwal's second appearance on Helping Sells Radio. See Episode 208. Rav is an investor and venture partner... Read more
14 May 2021
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56mins
Customer obsession at Slack – Rav Dhaliwal, Partner at Crane Ventures
Customer obsession at Slack – Rav Dhaliwal, Partner at Crane Ventures
This week we speak to Rav Dhaliwal, Investor and Venture Partner at Crane Venture Partners.
4 May 2021
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42mins
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Rav Dhaliwal, ex-head of Slack’s EMEA Customer Success on: How to Measure, Align and Drive Value through Customer Success
Rav Dhaliwal, ex-head of Slack’s EMEA Customer Success on: How to Measure, Align and Drive Value through Customer Success
[01:13] - What is customer success and what is it not? [06:32] - How do you align an organization to make customer succ... Read more
21 Apr 2021
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47mins
EP 106 | Rav Dhaliwal (Crane Venture Partners) - The evolution of Customer Success and what CS teams are still getting wrong in 2021
EP 106 | Rav Dhaliwal (Crane Venture Partners) - The evolution of Customer Success and what CS teams are still getting wrong in 2021
Today on the show we have Rav Dhaliwa, Investor and Venture Partner at Crane Venture Partners.In this episode, we talked... Read more
24 Mar 2021
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47mins
208 Rav Dhaliwal Go to market is half the battle. Customer success is the other half
208 Rav Dhaliwal Go to market is half the battle. Customer success is the other half
Rav Dhaliwal is an investor and venture partner at Crane Venture Partners, and he wrote an article recently called, Ther... Read more
30 Oct 2020
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53mins
Customer success is critical to building a valuable SaaS business w/ Rav Dhaliwal
Customer success is critical to building a valuable SaaS business w/ Rav Dhaliwal
Rav Dhaliwal, an Investor and venture capitalist at Crane Venture Partners, hops on the podcast to talk about how critic... Read more
24 Aug 2020
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36mins
Rav Dhaliwal - there's no such thing as post-sales!
Rav Dhaliwal - there's no such thing as post-sales!
Rav Dhaliwal, now a Venture Partner @ Crane Venture Partners, has 20 years of leadership positions in hypergrowth enterp... Read more
1 Jul 2020
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31mins
Rav Dhaliwal on B2B Customer Engagement
Rav Dhaliwal on B2B Customer Engagement
The InSide Scoop Podcast — Episode 3 — Rav Dhaliwal on B2B Customer Engagement by inSided
13 May 2020
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43mins
