Adriana Zeman's guest appearances

Adriana Zeman

The Chief Customer Officer Human Duct Tape Show

GSD - Getting Services Done 

Seth Godin

Michael Zipursky

Horst Schulze

Dave Nelson

Jay Baer

Allison Pickens

Drew Neisser

Dan Heath

Simon T. Bailey

Sandy Miranda

Jon Herstein

Scott Roth

Richard Banfield

Rachael McBrearty

Diane Magers

OwlTail

Jeff chats with Adriana about scaling Acquia with  experience 100% growth year after year and the type of organization she needed to build to support that. Also covered:  -  Discussing the concept of creating product/service packages  -  biggest lessons learnt from working  at Acquia  -  alignment between the sales team and the services team  -  how to hire an account manager that can deal with the complexities of working within a startup company  

Jeff chats with Adriana about scaling Acquia with  experience 100% growth year after year and the type of organization she needed to build to support that. Also covered: -  Discussing the concept of creating product/service packages - biggest lessons learnt from working  at Acquia  -  alignment between the sales team and the services team  -  how to hire an account manager that can deal with the complexities of working within a startup company

Episode 5: Scaling large services organizations and Customer Success with Adriana Zeman

Are you thinking about how to implement a customer experience journey at your startup? In this episode, Adriana Zeman, VP of Customer Success at Zaius, shares her proven path for making customer experience a part of the business in a startup operation.  In our conversation, we cover her month-to-month plan to implement a customer success journey that goes beyond the initial onboarding phase. Get show notes and more information at customerbliss.com/cb77

Are you thinking about how to implement a customer experience journey at your startup? In this episode, <a href="https://www.linkedin.com/in/adrianazeman/" rel="nofollow" target="_blank">Adriana Zeman</a>, VP of Customer Success at <a href="https://www.zaius.com/" rel="nofollow" target="_blank">Zaius</a>, shares her proven path for making customer experience a part of the business in a startup operation.  In our conversation, we cover her month-to-month plan to implement a customer success journey that goes beyond the initial onboarding phase. Get show notes and more information at <a href="http://customerbliss.com/cb77" rel="nofollow" target="_blank">customerbliss.com/cb77</a>

Implement a Customer Experience Strategy at a Startup with VP of Customer Success, Adriana Zeman - CB77