Tracie Martyn's guest appearances

Tracie Martyn

Beauty Is Your Business - beautytech and beauty innovation

HALO Talks: Elevating Wellness

Messenger Mastermind

Marius Morariu

Erika Wasser

Estee Lauder

Kim Taylor

Joel Fuhrman

Anthony Wall

Gail Sagel

Julie Mathers

Allie Egan

Bobbi Brown

Layne Norton

Chris Pronger

Elizabeth Stanley

Dan Millman

Sarah Lee

OwlTail

This week, Jeremy dives into a personalization case-study with Marius Morariu, co-founder and CEO of Tracie Martyn Skincare, about how he has expanded his company from a high-end spa in Manhattan to an online business. Using many of the tools the Messenger Mastermind team has been sharing in this series, Marius’s strategies are an example of how to make every customer feel happy, confident, and special, whether they are walking the red carpet or getting ready for date night. Listen ahead for an inspiring example of how quizzes, pop-ups, and email and SMS automations can work for any kind of a company - including one that was founded as an in-person, brick-and-mortar venture.  This series is presented in partnership with Octane AI and Gorgias. ------------------------------------------------------------ What if your brand could leverage more customer data to combat data privacy changes and boost conversions? With Octane AI, every Shopify and Shopify Plus merchant can. Featuring Shop Quiz and Conversational Pop-ups, merchants use Octane AI to get to know customers on a deeper level by collecting zero-party data. Using this data, you can engage with your customers through personalized campaigns and flows across all channels, building lasting relationships. The ROI from using Octane AI is incredible: brands have increased email signups by 16X and driven a 28% increase in AOV. Octane AI has plans for any-sized business. Learn more and get started on your zero-party data journey at OctaneAI.com/Mastermind. ------------------------------------------------------------ Did you know that loyal customers are 9x more likely to convert compared to a first-time shopper?  That's why using personalization to deliver exceptional customer service is so important for your retention &amp; growth. Gorgias combines all your communication channels including email, SMS, social media, livechat, and phone, into one platform and gives you an organized view of all tickets. This saves your support team hours per day and makes managing customer orders a breeze. With Gorgias you can see the customer’s order information right beside tickets, so you can personalize responses with things like their first name, order, and tracking number. Brands like Princess Polly, OLIPOP and Steve Madden have reduced their response times and increased efficiencies with Gorgias. For more information, go to gorgias.com and mention the Messenger Mastermind podcast for two months free.

This week, Jeremy dives into a personalization case-study with Marius Morariu, co-founder and CEO of Tracie Martyn Skincare, about how he has expanded his company from a high-end spa in Manhattan to an online business. Using many of the tools the Messenger Mastermind team has been sharing in this series, Marius’s strategies are an example of how to make every customer feel happy, confident, and special, whether they are walking the red carpet or getting ready for date night. Listen ahead for an inspiring example of how quizzes, pop-ups, and email and SMS automations can work for any kind of a company - including one that was founded as an in-person, brick-and-mortar venture. This series is presented in partnership with <a href="http://octaneai.com/Mastermind" rel="nofollow" target="_blank">Octane AI</a> and <a href="http://gorgias.com/" rel="nofollow" target="_blank">Gorgias</a>. ------------------------------------------------------------ What if your brand could leverage more customer data to combat data privacy changes and boost conversions? With Octane AI, every Shopify and Shopify Plus merchant can. Featuring Shop Quiz and Conversational Pop-ups, merchants use Octane AI to get to know customers on a deeper level by collecting zero-party data. Using this data, you can engage with your customers through personalized campaigns and flows across all channels, building lasting relationships. The ROI from using Octane AI is incredible: brands have increased email signups by 16X and driven a 28% increase in AOV. Octane AI has plans for any-sized business. Learn more and get started on your zero-party data journey at <a href="http://OctaneAI.com/Mastermind" rel="nofollow" target="_blank">OctaneAI.com/Mastermind</a>. ------------------------------------------------------------ Did you know that loyal customers are 9x more likely to convert compared to a first-time shopper?  That's why using personalization to deliver exceptional customer service is so important for your retention &amp; growth. Gorgias combines all your communication channels including email, SMS, social media, livechat, and phone, into one platform and gives you an organized view of all tickets. This saves your support team hours per day and makes managing customer orders a breeze. With Gorgias you can see the customer’s order information right beside tickets, so you can personalize responses with things like their first name, order, and tracking number. Brands like Princess Polly, OLIPOP and Steve Madden have reduced their response times and increased efficiencies with Gorgias. For more information, go to <a href="http://gorgias.com/" rel="nofollow" target="_blank">gorgias.com</a> and mention the Messenger Mastermind podcast for two months free.

Ep. 135 Making All of Your Customers VIPs with Marius Morariu of Tracie Martyn (Personalization Series 3 of 4)

"Being the OG is always a good thing! . . There's a real proof of concept there!" laughs Marius Morariu. Marius holds 3 patents in skin care and discusses the impressive, 20 year history of the company. What they did and how they did it put them way ahead of the curve, and they have tons of high profile clients &amp; a fantastic reputation to show for it! Marius chats about everything from being the first to bring a technology over from Europe, the challenges of formulating their early products, marketing, distribution and what the future holds for this world renowned brand!

"Being the OG is always a good thing! . . There's a real proof of concept there!" laughs Marius Morariu. Marius holds 3 patents in skin care and discusses the impressive, 20 year history of the company. What they did and how they did it put them way ahead of the curve, and they have tons of high profile clients &amp; a fantastic reputation to show for it! Marius chats about everything from being the first to bring a technology over from Europe, the challenges of formulating their early products, marketing, distribution and what the future holds for this world renowned brand!

Marius Morariu, President & Co-Founder, Tracie Martyn

Finding the secret sauce in a large industry might seem like a challenge. But for the Co-founder and President of Tracie Martyn Beauty, Marius Morariu, that "sauce" might not be so secret. The "Tesla of Skincare" has made an impression with the most discerning clients in the beauty market, and Marius has realized that empowering them with the whole sense of beauty is a key to success. Marius shares the story on "Beauty Is Your Business" podcast.See omnystudio.com/listener for privacy information.

Finding the secret sauce in a large industry might seem like a challenge. But for the Co-founder and President of Tracie Martyn Beauty, Marius Morariu, that "sauce" might not be so secret. The "Tesla of Skincare" has made an impression with the most discerning clients in the beauty market, and Marius has realized that empowering them with the whole sense of beauty is a key to success. Marius shares the story on "Beauty Is Your Business" podcast.See <a href="https://omnystudio.com/listener" rel="nofollow" target="_blank">omnystudio.com/listener</a> for privacy information.

Marius Morariu of Tracie Martyn  -  Rock Star of Beautiful Thinking