25 Podcast Episodes
The Telephone Doctor with Nancy Friedman | RR210
The Telephone Doctor with Nancy Friedman | RR210
This episode was such fun to do, and also proved that customer service, communication and relationship building remain j... Read more
13 Jun 2023
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37mins
All Things Franchising - Nancy Friedman
All Things Franchising - Nancy Friedman
Linda Ballesteros is host of All Things Franchising and also the owner of Mpower Franchise Consulting where she works wi... Read more
31 Jan 2023
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51mins
Inside the Actors Studio with the Telephone Doctor Nancy Friedman
Inside the Actors Studio with the Telephone Doctor Nancy Friedman
We have a great show. For our first show for 2023, we are remembering James Lipton. James Lipton was the iconic dean of ... Read more
3 Jan 2023
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26mins
Nancy Friedman - The Telephone Doctor
Nancy Friedman - The Telephone Doctor
Nancy Friedman is in the house. The Telephone Doctor and customer service expert talks with Rebecca Monet and Tracy Kawa... Read more
27 Jul 2022
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39mins
Someone You Should Know with Host Stuart Sax and Guest Nancy Friedman
Someone You Should Know with Host Stuart Sax and Guest Nancy Friedman
Today on "Someone You Should Know," Stuart talks with Nancy Friedman, founder of Telephone Doctor Customer Service Train... Read more
20 Jul 2022
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46mins
The 4 Cs of Communication with the Telephone Doctor Nancy Friedman
The 4 Cs of Communication with the Telephone Doctor Nancy Friedman
We have a great show. We are meeting with the Telephone Doctor, Nancy Friedman. Nancy is an expert on customer service... Read more
27 Jan 2022
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1hr 7mins
QLE Ep. 055 - How Good Do You Think You Are?: Exceptional Customer Service is Key to Positive Customer Perception ft. Nancy Friedman - The Telephone Doctor
QLE Ep. 055 - How Good Do You Think You Are?: Exceptional Customer Service is Key to Positive Customer Perception ft. Nancy Friedman - The Telephone Doctor
This week, M. Kevin Davis meets with Nancy Friedman, Founder and President of Telephone Doctor, Inc., to discuss what ef... Read more
14 Oct 2021
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35mins
Nancy Friedman the Telephone Doctor sharing Out of the Box Job Tips
Nancy Friedman the Telephone Doctor sharing Out of the Box Job Tips
Nancy Friedman is the Founder & Chairman of Telephone Doctor Customer Service Training in St Louis Mo. She helps com... Read more
1 Sep 2021
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59mins
Someone You Should Know hosted by Stuart Sax and Guest Nancy Friedman
Someone You Should Know hosted by Stuart Sax and Guest Nancy Friedman
Stuart's back after 2 week break and today's guest is someone you should know, and her name is Nancy Friedman from telep... Read more
31 Mar 2021
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48mins
Event Services + Speakers = SUCCESS. Top tips on how to improve customer service, with Nancy Friedman & Janice Telstar CMP
Event Services + Speakers = SUCCESS. Top tips on how to improve customer service, with Nancy Friedman & Janice Telstar CMP
I go Stateside, & In conversation with Nancy Friedman, ServiceSkills.com | Telephone Doctor Customer Service Trainin... Read more
24 Mar 2021
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52mins