Jim Farnsworth
4 Podcast Episodes
nobody actually has a degree in call centers - with Jim Farnsworth
nobody actually has a degree in call centers - with Jim Farnsworth
Tom and Jim go down memory lane discussing how they started in the contact center industry, what they learned on the way... Read more
11 Nov 2021
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18mins
Jim Farnsworth : SYKES : Transforming Agents Into Ambassadors
Jim Farnsworth : SYKES : Transforming Agents Into Ambassadors
Jim Farnsworth is a veteran of the CX industry. He is currently an Executive Vice President at SYKES and is well known a... Read more
5 Feb 2021
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21mins
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OneTAKE Live on Work At Home with Jim Farnsworth
OneTAKE Live on Work At Home with Jim Farnsworth
In this very special episode of OneTAKE Live, Ian joins Jim Farnsworth, Executive Vice President – Americas Business So... Read more
30 Mar 2020
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41mins
Jim Farnsworth - SYKES - Covid-19 - building a fast work from home strategy
Jim Farnsworth - SYKES - Covid-19 - building a fast work from home strategy
Jim Farnsworth is one of the leading experts on designing work at home CX solutions globally. Based in Denver, Colorado,... Read more
25 Mar 2020
•
14mins
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