Patrick Quattlebaum

4 Podcast Episodes

Reflecting on the evolution of service design / Patrick Quattlebaum / Episode #179

Reflecting on the evolution of service design / Patrick Quattlebaum / Episode #179

In this episode, we dive deep into the insights and experiences of Patrick Quattlebaum, co-founder of the renowned servi... Read more

6 Jul 2023

1hr

Patrick Quattlebaum 'Breaking down tribes to enable the orchestration of experiences'

Patrick Quattlebaum 'Breaking down tribes to enable the orchestration of experiences'

Hello and welcome to another episode of 'This is HCD'. My name is Gerry Scullion and I'm a service design principal now ... Read more

28 Aug 2018

34mins

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Patrick Quattlebaum 'Breaking down tribes to enable the orchestration of experiences'

Patrick Quattlebaum 'Breaking down tribes to enable the orchestration of experiences'

Hello and welcome to another episode of 'This is HCD'. My name is Gerry Scullion and I'm a service design principal now ... Read more

28 Aug 2018

35mins

Orchestrating CX and UX: A Talk with Chris Risdon and Patrick Quattlebaum

Orchestrating CX and UX: A Talk with Chris Risdon and Patrick Quattlebaum

Designing the experience for customers to move through all of your touchpoints has gotten more complex: from your call ... Read more

1 May 2018

24mins

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