Chris Risdon
12 Podcast Episodes
Orchestrating CX and UX: A Talk with Chris Risdon and Patrick Quattlebaum
Orchestrating CX and UX: A Talk with Chris Risdon and Patrick Quattlebaum
Designing the experience for customers to move through all of your touchpoints has gotten more complex: from your call ... Read more
1 May 2018
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24mins
Chris Risdon - Shaping Behavior, by Design Live!
Chris Risdon - Shaping Behavior, by Design Live!
Transcript available. Mobile, ambient technology, and connected devices are about mediating people’s behavior in their e... Read more
30 Jun 2016
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45mins
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Chris Risdon - Shaping Behavior, by Design Live!
Chris Risdon - Shaping Behavior, by Design Live!
Transcript available. Mobile, ambient technology, and connected devices are about mediating people’s behavior in their e... Read more
30 Jun 2016
•
45mins
Chris Risdon - Connecting with Customers through Experience Maps
Chris Risdon - Connecting with Customers through Experience Maps
Transcript available. A customer’s journey may begin on your website or maybe it begins in a physical retail location. B... Read more
4 Mar 2015
•
30mins
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Chris Risdon - Connecting with Customers through Experience Maps
Chris Risdon - Connecting with Customers through Experience Maps
Transcript available. A customer’s journey may begin on your website or maybe it begins in a physical retail location. B... Read more
4 Mar 2015
•
30mins
Chris Risdon - Orchestrating Experiences for Complex Ecosystems
Chris Risdon - Orchestrating Experiences for Complex Ecosystems
Transcript available. User experience, as it has come to be known and understood, is generally associated with the digit... Read more
21 Jan 2015
•
32mins
Chris Risdon - Orchestrating Experiences for Complex Ecosystems
Chris Risdon - Orchestrating Experiences for Complex Ecosystems
Transcript available. User experience, as it has come to be known and understood, is generally associated with the digit... Read more
21 Jan 2015
•
32mins
Chris Risdon "the Journeyman Interview"
Chris Risdon "the Journeyman Interview"
Chris Risdon is a thought-leader in the customer experience and service design space.Chris has been designing digital pr... Read more
22 Mar 2013
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38mins
Chris Risdon - Mapping Your Customer’s Journey
Chris Risdon - Mapping Your Customer’s Journey
Transcript available. With so many teams and divisions within organizations, falling into a pattern of designing within ... Read more
21 Dec 2012
•
29mins
Chris Risdon - Mapping Your Customer’s Journey
Chris Risdon - Mapping Your Customer’s Journey
Transcript available. With so many teams and divisions within organizations, falling into a pattern of designing within ... Read more
21 Dec 2012
•
29mins
