9 Podcast Episodes
Stacy Justino, Director of Customer Happiness at Wistia
Stacy Justino, Director of Customer Happiness at Wistia
This week, Cam and Yonas welcome Stacy Justino to the show! Stacy is the Director of Customer Happiness at Wistia, and h... Read more
4 Aug 2021
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32mins
5 Steps to Spin Up Support for a New Product (feat. Stacy Justino)
5 Steps to Spin Up Support for a New Product (feat. Stacy Justino)
Stacy Justino, Director of Customer Happiness at Wistia, shares her 5-step process for launching support for a new featu... Read more
22 Jun 2021
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Becoming an Automation Champion with Stacy Justino, Director of Customer Happiness at Wistia
Becoming an Automation Champion with Stacy Justino, Director of Customer Happiness at Wistia
In this episode of The Support Automation Show, Justin is joined by Stacy Justino, Director of Customer Happiness at Wis... Read more
8 Jun 2021
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28mins
How to Improve the Efficiency of your CX Program | SparrowCast with Stacy Justino
How to Improve the Efficiency of your CX Program | SparrowCast with Stacy Justino
Stacy Justino, Director of Customer Happiness, Wistia, speaks at SparrowCast on how to improve the efficiency of your Cu... Read more
25 May 2021
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10mins
192: The Perfect Support Email with Stacy Justino
192: The Perfect Support Email with Stacy Justino
Week 66 Topic: The Perfect Support EmailStacy believes that the key to the Perfect Support Email is the ‘hook’ that enge... Read more
13 Apr 2021
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13mins
144: Diversity and Inclusion with Stacy Justino
144: Diversity and Inclusion with Stacy Justino
Week 44 Topic: Diversity and InclusionStacy Justino has spent time carefully considering the hiring process, right from ... Read more
5 Nov 2020
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14mins
91: First 30 Days with Stacy Justino
91: First 30 Days with Stacy Justino
Week 24 Topic: First 30 Days in a New RoleStacy Justino joins the podcast for the first time talk about being patient wi... Read more
15 Jun 2020
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6mins
E1: How Wistia's support team got an unexpected crash course in remote work
E1: How Wistia's support team got an unexpected crash course in remote work
Welcome to Fireside Chats with Klaus and Valentina - our brand new video series where we discuss the hottest topics in t... Read more
28 May 2020
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19mins
How do videos help build trust with customers | SparrowCast with Stacy Justino
How do videos help build trust with customers | SparrowCast with Stacy Justino
Stacy Justino, Director of Customer Happiness, Wistia, speaks at SparrowCast on how do videos help build trust with cust... Read more
23 Oct 2019
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5mins