Nikola Mijic's guest appearances

Nikola Mijic

IT Visionaries

TheTop.VC

Customerland

Alex Mashinsky

Nir Eyal

John Gray

Amir Khan

Scott Clark

Todd Olson

Paul English

Emmanuel Schalit

Eric Anderson

Tim Campos

Doug Landis

John Davis

Jacob Ward

Paul Ford

Miles Ward

OwlTail

How can data-driven insights create trust and foster lasting customer relationships? Join us as we sit down with Nikola Mijic, CEO and co-founder of Matik, who shares his expertise on infusing data into every point of the customer journey. Drawing from his experience at LinkedIn, Nick reveals how data has been integral in building credibility and trust with customers, ultimately leading to better business outcomes.But what about the challenges surrounding data access and making sense of it all? That's where our conversation takes an exciting turn as we explore the importance of customer success and continuous improvement. Discover how a strong listening process lies at the heart of every customer success effort, and how being flexible and adaptable can help your company identify unique changes catered to your customers' needs. Don't miss out on this engaging discussion with Nikola Mijic, and uncover the secrets to building trust through data narratives!

How can data-driven insights create trust and foster lasting customer relationships? Join us as we sit down with Nikola Mijic, CEO and co-founder of Matik, who shares his expertise on infusing data into every point of the customer journey. Drawing from his experience at LinkedIn, Nick reveals how data has been integral in building credibility and trust with customers, ultimately leading to better business outcomes. But what about the challenges surrounding data access and making sense of it all? That's where our conversation takes an exciting turn as we explore the importance of customer success and continuous improvement. Discover how a strong listening process lies at the heart of every customer success effort, and how being flexible and adaptable can help your company identify unique changes catered to your customers' needs. Don't miss out on this engaging discussion with Nikola Mijic, and uncover the secrets to building trust through data narratives!

Leveraging the Potential of Data-Infused Customer Success with Nikola Mijic

Nikola Mijic is the Founder and CEO of Matik, and he has one piece of advice of for anyone entering the start-up arena:“When people ask me what have you learned through this experience of starting your own company, I would say how to ruthlessly prioritize because your users and your customers and prospects are gonna want the world, and it's your job to be able to decipher what is valid and what is habitual.”Building, scaling, and maintaining success is every entrepreneur’s dream, and there’s one way to get there. By consistently meeting customer expectations and finding product-market fit. On this episode of IT Visionaries, Nikola peels back the curtain on how he stepped outside of his comfort zone of product management and took a chance in launching Matik, a personalization tool designed to automate Google slides and powerpoint presentations with customized data points. Nikola also explains why customer success is dependent on managing expectations and how data-driven insights are not here to kill dashboards, but to assist them.Main TakeawaysGet Your Priorities Straight: When you’re running a company, prioritization is not just a nice-to-have, it’s a necessity. When you are first starting out, prospects and clients are going to consistently be asking you to over deliver with your products and services. You won’t be able to do everything or meet every expectation, so you have to prioritize what is possible and be sure you can deliver on what you promise.Trust Your Data: Your products need to be rooted and consistently measured based on what your data is telling you. Is the user using the product? If they are not, use your data to understand why and get to the bottom of why a particular product is succeeding or failing.Not Here to Replace your Dashboards: Dashboards still serve a purpose of being exploratory while providing the ability to quick insights, but they don’t solve the entire problem of pulling all that data into a single place so that you can quick find those insights and make them accessible.-IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

<a href="https://www.linkedin.com/in/nikola-mijic-9012201b" rel="nofollow" target="_blank">Nikola Mijic</a> is the Founder and CEO of <a href="https://matik.io/" rel="nofollow" target="_blank">Matik</a>, and he has one piece of advice of for anyone entering the start-up arena:“When people ask me what have you learned through this experience of starting your own company, I would say how to ruthlessly prioritize because your users and your customers and prospects are gonna want the world, and it's your job to be able to decipher what is valid and what is habitual.”Building, scaling, and maintaining success is every entrepreneur’s dream, and there’s one way to get there. By consistently meeting customer expectations and finding product-market fit. On this episode of IT Visionaries, Nikola peels back the curtain on how he stepped outside of his comfort zone of product management and took a chance in launching Matik, a personalization tool designed to automate Google slides and powerpoint presentations with customized data points. Nikola also explains why customer success is dependent on managing expectations and how data-driven insights are not here to kill dashboards, but to assist them.Main Takeaways<ul><li>Get Your Priorities Straight: When you’re running a company, prioritization is not just a nice-to-have, it’s a necessity. When you are first starting out, prospects and clients are going to consistently be asking you to over deliver with your products and services. You won’t be able to do everything or meet every expectation, so you have to prioritize what is possible and be sure you can deliver on what you promise.</li><li>Trust Your Data: Your products need to be rooted and consistently measured based on what your data is telling you. Is the user using the product? If they are not, use your data to understand why and get to the bottom of why a particular product is succeeding or failing.</li><li>Not Here to Replace your Dashboards: Dashboards still serve a purpose of being exploratory while providing the ability to quick insights, but they don’t solve the entire problem of pulling all that data into a single place so that you can quick find those insights and make them accessible.</li></ul>-IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at <a href="https://www.salesforce.com/products/platform/overview/" rel="nofollow" target="_blank">salesforce.com/platform</a>

Finding Product Market Fit with Matik Founder and CEO, Nikola Mijic

Matik, Inc.'s CEO Nikola Mijic, shares how their thought leadership series on "How Matik Uses Matik" drove huge inbound traffic!

Matik's CEO Nikola Mijic: "Champagneing" --> the best inbound strategy