2 Podcast Episodes
CX In 2022 With Stephen Loynd & Lian Rowlands
CX In 2022 With Stephen Loynd & Lian Rowlands
A look ahead at CX in 2022 with... Lian Rowlands, Director of partnerships at Conversations By Ami Royal Wootton Bassett... Read more
6 Jan 2022
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20mins
Lian Rowlands - Conversations By Ami - How Can We Improve ChatBots In CX?
Lian Rowlands - Conversations By Ami - How Can We Improve ChatBots In CX?
Lian Rowlands is the director of partnerships at Conversations by Ami. She is based near Swindon in the UK. Ami is a cha... Read more
1 Jul 2021
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24mins