Lian Rowlands

2 Podcast Episodes

CX In 2022 With Stephen Loynd & Lian Rowlands

CX In 2022 With Stephen Loynd & Lian Rowlands

A look ahead at CX in 2022 with... Lian Rowlands, Director of partnerships at Conversations By Ami Royal Wootton Bassett... Read more

6 Jan 2022

20mins

Lian Rowlands - Conversations By Ami - How Can We Improve ChatBots In CX?

Lian Rowlands - Conversations By Ami - How Can We Improve ChatBots In CX?

Lian Rowlands is the director of partnerships at Conversations by Ami. She is based near Swindon in the UK. Ami is a cha... Read more

1 Jul 2021

24mins

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