Patricia Pedhom Nono's guest appearances

Patricia Pedhom Nono

The Chief Customer Officer Human Duct Tape Show

Expert and African

Guy Kawasaki

Tom Peters

Seth Godin

Horst Schulze

Dave Nelson

Jay Baer

Allison Pickens

Drew Neisser

Dan Heath

Simon T. Bailey

Sandy Miranda

Jon Herstein

Rachael McBrearty

Diane Magers

Shep Hyken

OwlTail

In this episode, we look into the life of Patricia Pedhom Nono, the transformation director and technology leader at the international audit and consulting firm, PwC in sub-Saharan Francophone Africa. She's strongly passionate about empowering African youth and helping organization heads understand what it takes to lead and be successful at it.

<p>In this episode, we look into the life of Patricia Pedhom Nono, the transformation director and technology leader at the international audit and consulting firm, PwC in sub-Saharan Francophone Africa. She's strongly passionate about empowering African youth and helping organization heads understand what it takes to lead and be successful at it.</p>


                Patricia Pedhom Nono: Transformation & Technology Leader, Francophone Africa
            

Are you experiencing some challenges from your C-Suite regarding the implementation of a customer experience transformation? In today's episode, I talk to Patricia Pedhom Nono, General Manager, Customer Service &amp; Customer Experience at MTN Cameroon, one of the biggest telecommunications company in Africa. As the company's first CCO, Patricia shares a detailed account of how she proved the value of customer-first strategic thinking and planning to a skeptical C-Suite. Get show notes at customerbliss.com/cb101.

<p>Are you experiencing some challenges from your C-Suite regarding the implementation of a customer experience transformation? In today's episode, I talk to <a href="https://www.linkedin.com/in/patricia-pedhom-nono/" rel="nofollow" target="_blank">Patricia Pedhom Nono</a>, General Manager, Customer Service &amp; Customer Experience at <a href="https://www.mtn.cm/en/" rel="nofollow" target="_blank">MTN Cameroon</a>, one of the biggest telecommunications company in Africa. As the company's first CCO, Patricia shares a detailed account of how she proved the value of customer-first strategic thinking and planning to a skeptical C-Suite. Get show notes at <a href="http://customerbliss.com/cb101" rel="nofollow" target="_blank">customerbliss.com/cb101</a>.</p>

Earning the Right to Customer Experience Transformation at a Telecommunications Company with Patricia Pedhom Nono