Cover image of VHMA Manager to Manager

VHMA Manager to Manager

For over 30 years, the Veterinary Hospital Managers Assn has worked to offer support and education for those who manage veterinary practices. The VHMA M2M podcast series is designed to tackle timely s... Read more

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Client Relationships with Erin Kilbane

Client Relationships with Erin Kilbane

In a post-Covid world, it seems that there has been an uptick in aggressive client demands. We know that things aren’t a... Read more

30 Jun 2022

26mins

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Helping Our Teams Manage Their Stress with Leah Parris

Helping Our Teams Manage Their Stress with Leah Parris

When you find yourself in the management role, no one tells you that a large part of it is helping our teams manage thei... Read more

18 May 2022

26mins

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Managing Performance Expectations with Heidi Rizkalla

Managing Performance Expectations with Heidi Rizkalla

Do you find that all the details and policies in your practice are laid out but somehow people don’t know them? Are we l... Read more

12 Apr 2022

27mins

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Supporting Team Morale in Trying Times with Linda McCarthy

Supporting Team Morale in Trying Times with Linda McCarthy

Two years ago, everything changed with the onset of the Covid-19 pandemic and truly, the world will never be the same. N... Read more

21 Mar 2022

24mins

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Budgeting in Veterinary Practices with Lisa Yackel

Budgeting in Veterinary Practices with Lisa Yackel

Everything's better with a plan, right? And while it doesn’t seem like the typical time of year to talk about budgeting,... Read more

25 Feb 2022

33mins

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Navigating the Owner and Manager Relationship with Brent Bilhartz and Becca Bucker

Navigating the Owner and Manager Relationship with Brent Bilhartz and Becca Bucker

When it comes to the working relationship between a practice owner and the manager, things can go smoothly or can be ver... Read more

26 Jan 2022

27mins

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Creative Discipline with Jessie Merritt

Creative Discipline with Jessie Merritt

In this post-pandemic climate, we have discovered that discipline for not following protocol has changed. Managers are f... Read more

15 Dec 2021

30mins

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Strategic Planning with Tiffany Consalvo

Strategic Planning with Tiffany Consalvo

As we start thinking about wrapping up another year, we need to plan for 2022. Strategic planning seems intimidating, bu... Read more

15 Nov 2021

32mins

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Emergency Case Overload with Brandon Zweerman

Emergency Case Overload with Brandon Zweerman

Things are very overwhelming right now, and emergencies seem to be coming in constantly. When emergency facilities are f... Read more

15 Oct 2021

30mins

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Managing Mental Health with Katie Hill

Managing Mental Health with Katie Hill

Mental health is a very hot topic these days, especially in the veterinary clinic world. So on the VHMA Manager to Manag... Read more

13 Sep 2021

37mins

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