Cover image of Potentiate | Powering HX

Potentiate | Powering HX

The Powering Human Experience podcast series from Potentiate features Ray Poynter (Chief Research Officer at Potentiate) interviewing insight leaders about the future of insights.

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S2: E7 | Alicia Lykos - Founder and CEO of Red Wolf Group : What employers (and employees) can do about the "The Great Resignation"

S2: E7 | Alicia Lykos - Founder and CEO of Red Wolf Group : What employers (and employees) can do about the "The Great Resignation"

Alicia Lykos is the founder and CEO of Red Wolf Group, a maverick in the industry, challenging the traditional approach ... Read more

9 Nov 2021

19mins

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S2: E6 | Ben Sullivan - Managing Director of AdClarity & Head of Automotive Services at Potentiate : Understanding how online advertising works

S2: E6 | Ben Sullivan - Managing Director of AdClarity & Head of Automotive Services at Potentiate : Understanding how online advertising works

Ben Sullivan, is Managing Director of AdClarity & Head of Automotive Services at Potentiate. After managing Automoti... Read more

26 Oct 2021

19mins

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S2: E6 | Adam Peden - Director, Customer Development AU/NZ, Ingram : How to build trust in a B2B relationship

S2: E6 | Adam Peden - Director, Customer Development AU/NZ, Ingram : How to build trust in a B2B relationship

Adam is responsible for driving consistent growth across Australia and New Zealand for Ingram Micro Commerce and Lifecyc... Read more

18 Oct 2021

12mins

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S2: E5 | Patrick Moore - Senior Life Insurance Executive : How to develop stonger, long-lasting relationships with with your B2B customers

S2: E5 | Patrick Moore - Senior Life Insurance Executive : How to develop stonger, long-lasting relationships with with your B2B customers

Patrick Moore is a senior life insurance executive, who specialises in leading, improving and deepening business to busi... Read more

28 Sep 2021

18mins

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S2: E4 | Emma Clark - Insights Community Specialist, Potentiate : How to engage your insights community members

S2: E4 | Emma Clark - Insights Community Specialist, Potentiate : How to engage your insights community members

This podcast covers how community engagement activities can save you time and money in the long run. How to gain loyal i... Read more

13 Sep 2021

10mins

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S2: E3 | Melissa Riley - CX Expert : How to take your customer experience to the next level

S2: E3 | Melissa Riley - CX Expert : How to take your customer experience to the next level

23 Aug 2021

12mins

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S2: E2 | Reg Price - Co-founder, MirrorWave : How to strenghthen and create deeper, longer-lasting relationships with your customers

S2: E2 | Reg Price - Co-founder, MirrorWave : How to strenghthen and create deeper, longer-lasting relationships with your customers

Reg Price is the co-founder and director of MirrorWave.  MirrorWave strengthens business relationships by following indi... Read more

11 Aug 2021

20mins

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S2: E1 | Angus McDonald - CEO, Barbeques Galore : How Barbeques Galore is creating exceptional experiences for Aussies – celebrating their greatest past time – the backyard barbeque!

S2: E1 | Angus McDonald - CEO, Barbeques Galore : How Barbeques Galore is creating exceptional experiences for Aussies – celebrating their greatest past time – the backyard barbeque!

Barbeques Galore is Australia's largest specialty retailer of barbeques and accessories, outdoor furniture, and heating ... Read more

29 Jul 2021

11mins

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S1: E8 | Mr Eric Lennartz from ERGO: How ERGO uses customer feedback at every stage of product and service development

S1: E8 | Mr Eric Lennartz from ERGO: How ERGO uses customer feedback at every stage of product and service development

ERGO is one of the leading insurance companies in Europe and in core markets in Asia, with more than 20 billion Euros tu... Read more

19 Apr 2021

16mins

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S1:E7 | Sarah Dixey from IAG: How IAG engages with their customers - particularly those experiencing hardship

S1:E7 | Sarah Dixey from IAG: How IAG engages with their customers - particularly those experiencing hardship

IAG is the largest general insurance company in Australia and New Zealand, with a 21% market share in Australia. IAG’s l... Read more

4 Mar 2021

11mins

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