”How Well Do Clients Understand Written Instructions?” with Joanne Intile, DVM, MS, Dip-Oncology
”How Well Do Clients Understand Written Instructions?” with Joanne Intile, DVM, MS, Dip-Oncology
A special report in the March 15, 2022 issue of the Journal of the American Veterinary Medical Association (JAVMA) shed ... Read more
12 Jul 2022
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37mins
Helping Teams Find Their Why with Senani Ratnayake BSc RVT
Helping Teams Find Their Why with Senani Ratnayake BSc RVT
As veterinary professionals, we work where days (and nights) can get long, where stakes and emotions run high, and where... Read more
5 Jul 2022
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1hr 2mins
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What Are (or Aren’t) Clients Hearing When You Talk? with Ross Palmer, DVM, DACVS
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Combine Technology with Focused Face Time for Better Client Bonding with Stacee Santi, DVM
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Gems from the Guidelines: Working with Working Dogs with Cynthia Otto, DVM, PhD
Gems from the Guidelines: Working with Working Dogs with Cynthia Otto, DVM, PhD
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Systemic Change in Veterinary Medicine: Be the Tail That Wags the Dog with David Ballard, PsyD, MBA
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This One’s for the CSRs (and Anyone Else Who Talks to People) with Debbie Boone, CVPM
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