Ranked #1
UVP 038: When pet owners complain about the prices
UVP 038: When pet owners complain about the prices
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss tackle a qu... Read more
2 Oct 2019
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1hr 5mins
Ranked #2
UVP 002: Why Are You So Special?
UVP 002: Why Are You So Special?
Is your vet practice special? Is it really? Why would anyone come to your clinic instead of the 4 others ones that are w... Read more
23 Jan 2019
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37mins
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Ranked #3
UVP 004: How To Coach Your Veterinary Team
UVP 004: How To Coach Your Veterinary Team
Have you ever worked with someone who has habits that are holding them and your practice back? Maybe someone who even re... Read more
6 Feb 2019
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44mins
Ranked #4
COS 001: Emotional Blackmail in Vet Medicine w Dr. Sarah Boston
COS 001: Emotional Blackmail in Vet Medicine w Dr. Sarah Boston
This is the first episode of the Cone of Shame Show! We will be doing a pilot season here for the cone, with new episode... Read more
28 Jul 2019
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58mins
Ranked #5
UVP 035: What to Ask in a Job Interview
UVP 035: What to Ask in a Job Interview
This week, on the Uncharted Veterinary Podcast... we take another email from our mail bag (which looks conspicuously lik... Read more
11 Sep 2019
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1hr 14mins
Ranked #6
UVP 018: New Manager Mutiny
UVP 018: New Manager Mutiny
Dr. Andy Roark and practice management oracle Stephanie Goss sit down to answer an email from our mail bag. Our writer h... Read more
15 May 2019
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59mins
Ranked #7
UVP 028: Dealing With Angry Clients
UVP 028: Dealing With Angry Clients
This week, Dr. Andy Roark and Stephanie Goss talk about how to handle angry clients. This episode is a "must-hear" for a... Read more
24 Jul 2019
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1hr 3mins
Ranked #8
UVP 052: When A Rockstar Tech Stops Being A Rockstar and Gets Negative
UVP 052: When A Rockstar Tech Stops Being A Rockstar and Gets Negative
This week on the Uncharted Podcast, Dr. Andy Roark and Stephanie Goss take a question on what to do when you have a team... Read more
8 Jan 2020
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1hr 4mins
Ranked #9
UVP 049: I'm short-handed and can't hire staff!
UVP 049: I'm short-handed and can't hire staff!
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and the practice management goddess Stephanie Goss discuss... Read more
18 Dec 2019
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1hr 10mins
Ranked #10
UVP 042: Am I a good boss? How do I get honest feedback?
UVP 042: Am I a good boss? How do I get honest feedback?
This week on the podcast, Dr. Andy Roark and practice management guru Stephanie Goss take a question from the mail bag. ... Read more
30 Oct 2019
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1hr
Ranked #11
UVP 051: Critical Conversations For People Who Hate Conflict
UVP 051: Critical Conversations For People Who Hate Conflict
This week, Dr. Andy Roark and Practice Management Goddess Stephanie Goss discuss what to do when the thought of having a... Read more
1 Jan 2020
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1hr 4mins
Ranked #12
UVP 044: Handling Client Threats And Abusive Conversations
UVP 044: Handling Client Threats And Abusive Conversations
This week, Dr. Andy Roark and practice management goddess Stephanie Goss take a question from the mail bag - "How do I c... Read more
13 Nov 2019
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1hr 5mins
Ranked #13
UVP 032: It's Lonely at the Top
UVP 032: It's Lonely at the Top
In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss talk ... Read more
21 Aug 2019
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1hr 5mins
Ranked #14
UVP 050: It's Bad and the Boss Doesn't Care
UVP 050: It's Bad and the Boss Doesn't Care
In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss talk about what you can do when y... Read more
25 Dec 2019
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1hr 9mins
Ranked #15
UVP 045: The Exam Room Time Vortex
UVP 045: The Exam Room Time Vortex
In this episode of the Uncharted Veterinary Business Podcast, Dr. Andy Roark and the amazing Stephanie Goss talk about k... Read more
20 Nov 2019
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45mins
Ranked #16
UVP 015: Why Can't We Just Ask For Help?
UVP 015: Why Can't We Just Ask For Help?
This week, Andy talks about his heroic experience overcoming a rollerskating accident, and Stephanie thoroughly enjoys m... Read more
24 Apr 2019
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53mins
Ranked #17
UVP 023: The Staff Keeps Calling Out Sick
UVP 023: The Staff Keeps Calling Out Sick
This week, Dr. Andy Roark and Stephanie Goss take a question from the inbox. What do we do when multiple staff members r... Read more
19 Jun 2019
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46mins
Ranked #18
BONUS: Emergency COVID-19 Planning for Your Practice
BONUS: Emergency COVID-19 Planning for Your Practice
In this bonus episode of the Uncharted podcast:What should you be doing right now to prepare your clinic for, or deal wi... Read more
12 Mar 2020
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1hr 26mins
Ranked #19
UVP 019: When Doctors Can Break the Rules (But Techs Can't)
UVP 019: When Doctors Can Break the Rules (But Techs Can't)
In this episode, Dr. Andy Roark and the one-and-only Stephanie Goss tackle a question from the mail bag: "Why is it okay... Read more
22 May 2019
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1hr 2mins
Ranked #20
UVP 006: "Stop Doing That!" How To Give Feedback
UVP 006: "Stop Doing That!" How To Give Feedback
Andy & Stephanie team up with "The Administrator" Mike Falconer to discuss one of the most vital skills anyone worki... Read more
20 Feb 2019
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1hr 1min