Cover image of Commanding Business

Commanding Business

The challenge with growth is that the habits that got you here become the limitations that prevent you from getting there. Growth not only requires us to learn new habits. It requires that we unlearn ... Read more

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EP057: Patricia O’Connell & Woo, Wow, and Win

EP057: Patricia O’Connell & Woo, Wow, and Win

Band-aid strategies for pleasing customers isn’t enough to differentiate your business—it needs to be designed for servi... Read more

18 Jan 2017

33mins

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EP056: Thomas A. Stewart & Woo, Wow, and Win

EP056: Thomas A. Stewart & Woo, Wow, and Win

Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategie... Read more

11 Jan 2017

40mins

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EP055: Marc Stickdorn & Service Design Thinking

EP055: Marc Stickdorn & Service Design Thinking

Service design thinking is the designing and marketing of services that improve the customer experience, and the interac... Read more

28 Dec 2016

31mins

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EP054: John Mullins & The Customer-Funded Business

EP054: John Mullins & The Customer-Funded Business

In The Customer Funded Business, best-selling author John Mullins uncovers five novel approaches that scrappy and innova... Read more

21 Dec 2016

39mins

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EP053: Keith Casey & A Practical Approach to API Design

EP053: Keith Casey & A Practical Approach to API Design

Keith Casey is co-author of A Practical Approach to API design: From Principles to Practice. Former Developer Evangelist... Read more

30 Nov 2016

31mins

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EP052: Karen Dillon & Competing Against Luck

EP052: Karen Dillon & Competing Against Luck

Journalist, author, and speaker, Karen Dillon is a former editor of Harvard Business Review Magazine, and the former Dep... Read more

23 Nov 2016

44mins

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EP051: David Hubbard & Technology for Sales and Marketing

EP051: David Hubbard & Technology for Sales and Marketing

David Hubbard is a Revenue Growth Expert and CEO of Marketing Outfield. He works with private and public companies to st... Read more

16 Nov 2016

37mins

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EP050: Jim Kalbach on Designing Web Navigation and Mapping Experiences

EP050: Jim Kalbach on Designing Web Navigation and Mapping Experiences

Jim Kalbach is a noted author, speaker, and instructor in user experience design, information architecture, and strategy... Read more

9 Nov 2016

36mins

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EP049: Daniel Burrus & The Future of Global Trends and Innovation

EP049: Daniel Burrus & The Future of Global Trends and Innovation

Author of the NYT and WSJ bestseller, Flash Foresight, Daniel Burrus is a leading futurist in global trends and innovati... Read more

26 Oct 2016

33mins

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EP048: Bill Halal & Technology's Promise

EP048: Bill Halal & Technology's Promise

Author of six books, with a seventh in the works, Bill Halal is a Professor Emeritus of Management, Technology and Innov... Read more

19 Oct 2016

35mins

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