Cover image of Convincing Conversations

Convincing Conversations

The skills of conversations, taught through the lens of two experienced Hostage and Crisis Negotiators. Chris and Martin have a combined forty years of experience in hostage and crisis negotiations. ... Read more

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Stressful Conversations. Addressing the Risks.

Stressful Conversations. Addressing the Risks.

In this episode, one of our expert hostage negotiators describes how they calmed an armed criminal trapped in a bank wit... Read more

4 Jul 2021

29mins

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Difficult people. Difficult conversations

Difficult people. Difficult conversations

In this episode, Martin, one of the hostage negotiators, recalls an incident where he deals with a protestor dressed as ... Read more

17 Jun 2021

40mins

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Emotional Labelling

Emotional Labelling

Chris and Martin talk through how they use emotional labelling during a real life crisis . Recounting a scenario where M... Read more

3 May 2021

38mins

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Mirroring

Mirroring

Here Chris recalls an incident where he was called to an armed siege in central London.  Another successful conclusion a... Read more

3 May 2021

37mins

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