Ranked #1
How to Get a Surprise Bill on Your Way to the Hospital
How to Get a Surprise Bill on Your Way to the Hospital
For a year and a half now, the No Surprises Act has protected patients from some of the most outrageous out-of-network m... Read more
27 Jul 2023
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19mins
Ranked #2
Wait, what’s a PBM (and how do they work)?
Wait, what’s a PBM (and how do they work)?
If you’ve been told your insurance won’t cover your meds — or that you’re gonna have to pay an arm and a leg for them — ... Read more
6 Jul 2023
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21mins
Ranked #3
Credit Card, Please
Credit Card, Please
A listener’s doctor wanted her credit card info up front — before her appointment. She wondered: Do I need to give it to... Read more
15 Jun 2023
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21mins
Ranked #4
A ‘payday loan’ from a health care behemoth
A ‘payday loan’ from a health care behemoth
When a New York doctor tweeted recently about “payday loans” for doctors from a branch of UnitedHealth Group — which ope... Read more
25 May 2023
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22mins
Ranked #5
Mental health ‘ghost networks’ — and a ghost-buster
Mental health ‘ghost networks’ — and a ghost-buster
For lots of people, trying to access mental health treatment — like a therapist or a psychiatrist —is nothing short of a... Read more
3 May 2023
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24mins
Ranked #6
A $229,000 medical bill goes to court
A $229,000 medical bill goes to court
Before her surgery, a hospital told Lisa French she would end up owing them $1,337. After insurance paid them — more tha... Read more
13 Apr 2023
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26mins
Ranked #7
A doctor’s love letter to ‘the People’s Hospital’
A doctor’s love letter to ‘the People’s Hospital’
What if we had a decent, publicly-funded health system — available to everybody, with or without insurance? We’ve got on... Read more
23 Mar 2023
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28mins
Ranked #8
Lessons from “wrestling with a giant”
Lessons from “wrestling with a giant”
The ER visit was quick and uneventful. The bill was $1,300. Our listener decided to push back. He didn't win, but he lea... Read more
2 Mar 2023
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19mins
Ranked #9
The bill looked like BS. So she took it to small claims court.
The bill looked like BS. So she took it to small claims court.
“I sued a hospital in small claims court and lost — here’s what I learned.” That was the subject line for an email we go... Read more
9 Feb 2023
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25mins
Ranked #10
Can They Freaking Do That?!? (2023 Edition)
Can They Freaking Do That?!? (2023 Edition)
We’re kicking off the year with a throwback. We revisit a 2019 episode that opened up new possibilities for fighting bac... Read more
19 Jan 2023
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21mins