Jeff Liker

In this episode, Dr. Jeff Liker and I dive into the fascinating world of Kata coaching and explore the key concepts from his novel on the subject  What You'll Learn: 1. What led you to write a novel with Tilo Schwarz? 2. For the listeners that do not know, what is kata coaching? 3. What did Tilo add about coaching to Mike Rother's 5 question card? 4. Why a novel about kata coaching? I understand that Tilo already published a book about the coaching microskills. 5. What would you like to hear from readers that would really excite you?  About the Guest:  Jeffrey K. Liker is Professor Emeritus, Industrial and Operations Engineering at The University of Michigan and President of Liker Lean Advisors, LLC. He is author of the best-selling book, The Toyota Way, Second Edition, and has coauthored nine other books about Toyota including The Toyota Way to Service Excellence, and The Toyota Way to Lean Leadership. His graphic novel with Eduardo Lander and Tom Root tells the story of lean transformation at a mail-order company: Lean in a High-Variability Business. His articles and books have won thirteen Shingo Prizes for Research Excellence. He was inducted into the Association of Manufacturing Excellence Hall of Fame and the Shingo Academy.  Links: Click here for more information on "Giving Wings to Her Team: A Novel About Learning to Coach the Toyota Kata Way" ⁠Click here to connect with Jeff on LinkedIn⁠ ⁠Click here for The Lean Solutions Summit   ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Dr. Jeff Liker and I dive into the fascinating world of Kata coaching and explore the key concepts from his novel on the subject What You'll Learn: 1. What led you to write a novel with Tilo Schwarz? 2. For the listeners that do not know, what is kata coaching? 3. What did Tilo add about coaching to Mike Rother's 5 question card? 4. Why a novel about kata coaching? I understand that Tilo already published a book about the coaching microskills. 5. What would you like to hear from readers that would really excite you? About the Guest:  Jeffrey K. Liker is Professor Emeritus, Industrial and Operations Engineering at The University of Michigan and President of Liker Lean Advisors, LLC. He is author of the best-selling book, The Toyota Way, Second Edition, and has coauthored nine other books about Toyota including The Toyota Way to Service Excellence, and The Toyota Way to Lean Leadership. His graphic novel with Eduardo Lander and Tom Root tells the story of lean transformation at a mail-order company: Lean in a High-Variability Business. His articles and books have won thirteen Shingo Prizes for Research Excellence. He was inducted into the Association of Manufacturing Excellence Hall of Fame and the Shingo Academy. Links: <a href="https://a.co/d/h0QWNnB" rel="noopener noreferer nofollow" target="_blank">Click here for more information on "Giving Wings to Her Team: A Novel About Learning to Coach the Toyota Kata Way"</a> <a href="https://www.linkedin.com/in/jeffreyliker" rel="nofollow" target="_blank">⁠Click here to connect with Jeff on LinkedIn⁠</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">⁠Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Coaching Kata With Dr. Jeff Liker

John Willis

In this episode, John Willis and I discuss his upcoming book as well as key moments from our recent trip to Japan.  What You'll Learn: 1.) John's upcoming book about Dr. Deming. 2.) Why Deming still matters today. 3.) What Mr. Yosino. said about Mr. Nemoto. 4.) What Mr. Youshino said about Dr. Deming. 5.) What were my favorite parts of Katie's Japan Study?  About the Guest:  John Willis is Senior Director of the Global Transformation Office at Red Hat Prior to Red Hat, he was the Director of Ecosystem Development for Docker, which he joined after the company he co-founded (SocketPlane, which focused on SDN for containers) was acquired by Docker in February 2015. Previous to founding SocketPlane in Fall 2014, John was the Chief DevOps Evangelist at Dell, which he joined following the Enstratius acquisition in May 2013. He has also held past executive roles at Chef and Canonical. John was one of the earliest cloud evangelists and is considered one of the founders of the Devops movement. John is the author of 7 IBM Redbooks. He is also the co-author of the “Devops Handbook” and “Beyond the Phoenix Project” along with author Gene Kim.  Links: Click here for more information on Deming ⁠Click here to connect with John on LinkedIn⁠ ⁠Click here for The Lean Solutions Summit   ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, John Willis and I discuss his upcoming book as well as key moments from our recent trip to Japan. What You'll Learn: 1.) John's upcoming book about Dr. Deming. 2.) Why Deming still matters today. 3.) What Mr. Yosino. said about Mr. Nemoto. 4.) What Mr. Youshino said about Dr. Deming. 5.) What were my favorite parts of Katie's Japan Study? About the Guest:  John Willis is Senior Director of the Global Transformation Office at Red Hat Prior to Red Hat, he was the Director of Ecosystem Development for Docker, which he joined after the company he co-founded (SocketPlane, which focused on SDN for containers) was acquired by Docker in February 2015. Previous to founding SocketPlane in Fall 2014, John was the Chief DevOps Evangelist at Dell, which he joined following the Enstratius acquisition in May 2013. He has also held past executive roles at Chef and Canonical. John was one of the earliest cloud evangelists and is considered one of the founders of the Devops movement. John is the author of 7 IBM Redbooks. He is also the co-author of the “Devops Handbook” and “Beyond the Phoenix Project” along with author Gene Kim. Links: <a href="https://www.profound-deming.com/" rel="noopener noreferer nofollow" target="_blank">Click here for more information on Deming</a> <a href="https://www.linkedin.com/in/johnwillisatlanta" rel="nofollow" target="_blank">⁠Click here to connect with John on LinkedIn⁠</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">⁠Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Dr. Deming and Japan with John Willis

Mark Graban

In this episode, Mark Graban and I discuss the value that comes from making mistakes and how learning from our mistakes is effective in lean culture.  What You'll Learn: 1. What inspired you to write the book? 2. How does "learning from mistakes" fit into a Lean culture? 3. What is Psychological Safety and how can leaders create the conditions for it? 4. Examples from Toyota? A small software company like KaiNexus? 5. Why is it counterproductive to punish mistakes?  About the Guest: Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, was released in June. He is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve. He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus. Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” Mark earned a B.S. in Industrial Engineering from Northwestern University, an M.S. in Mechanical Engineering, and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.  Links: Click here for more information on Mark's book: The Mistakes That Make Us ⁠Click here to connect with Mark on LinkedIn⁠ ⁠Click here for The Lean Solutions Summit   ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Mark Graban and I discuss the value that comes from making mistakes and how learning from our mistakes is effective in lean culture. What You'll Learn: 1. What inspired you to write the book? 2. How does "learning from mistakes" fit into a Lean culture? 3. What is Psychological Safety and how can leaders create the conditions for it? 4. Examples from Toyota? A small software company like KaiNexus? 5. Why is it counterproductive to punish mistakes? About the Guest: Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, was released in June. He is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve. He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus. Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” Mark earned a B.S. in Industrial Engineering from Northwestern University, an M.S. in Mechanical Engineering, and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program. Links: <a href="https://www.mistakesbook.com/" rel="noopener noreferer nofollow" target="_blank">Click here for more information on Mark's book: The Mistakes That Make Us</a> <a href="https://www.linkedin.com/in/mgraban" rel="nofollow" target="_blank">⁠Click here to connect with Mark on LinkedIn⁠</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">⁠Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

The Mistakes That Make Us With Mark Graban

David Larsen

In this episode, David Larsen and I discuss respect for people, and CI in the office.  What You'll Learn: 1. Share about your professional journey and background. 2. Tell me about your day job… 3. Recently you spoke at the Lean and Six Sigma World Conference in Orlando…. Why did you seek the speaking opportunity? 4. What do you think sets your work or approach apart from others in your field? 5. What brings you joy?  About the Guest: David is a certified Planning and Scheduling Professional, certified Project Management Professional (PMP ®), Lean Six Sigma Master Black Belt, content creator, public speaker, writer, podcast guest and subject matter expert with more than 20 years of experience with projects, process improvement, data analytics, and facilitation across industries including government, manufacturing, healthcare, human resources, and finance.  Links: Click here to connect with David Larsen on LinkedIn Click here for The Lean Solutions Summit   ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, David Larsen and I discuss respect for people, and CI in the office. What You'll Learn: 1. Share about your professional journey and background. 2. Tell me about your day job… 3. Recently you spoke at the Lean and Six Sigma World Conference in Orlando…. Why did you seek the speaking opportunity? 4. What do you think sets your work or approach apart from others in your field? 5. What brings you joy? About the Guest: David is a certified Planning and Scheduling Professional, certified Project Management Professional (PMP ®), Lean Six Sigma Master Black Belt, content creator, public speaker, writer, podcast guest and subject matter expert with more than 20 years of experience with projects, process improvement, data analytics, and facilitation across industries including government, manufacturing, healthcare, human resources, and finance. Links: <a href="https://www.linkedin.com/in/davidlarsen" rel="noopener noreferer nofollow" target="_blank">Click here to connect with David Larsen on LinkedIn</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="noopener noreferer nofollow" target="_blank">Click here for The Lean Solutions Summit</a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Expanding CI Horizons With David Larsen

In this episode, Ovidiu Contras and I discuss tangled environments and how to work through them effectively.  What You'll Learn: 1. What’s your Lean career path? 2. What’s a tangled environment? 3. What are the challenges in improving work in a tangled environment? 4. What helped in guiding teams to significantly improve work in the tangled environment? 5. VSM for non-repetitive work? How is that working? 6. Any recommendations for those wanting to try this in their business?  About the Guest: Ovidiu Contras is a Lean Coach and Author. He has Authored 2 Books: Navigating the Lean Transformation and Untangling with VSM, both reflecting his own experiences. He has been involved in more than 20 years of Lean, as a continuous improvement employee.  Links: Click here to connect with Ovidiu on LinkedIn Click here for The Lean Solutions Summit   ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Ovidiu Contras and I discuss tangled environments and how to work through them effectively. What You'll Learn: 1. What’s your Lean career path? 2. What’s a tangled environment? 3. What are the challenges in improving work in a tangled environment? 4. What helped in guiding teams to significantly improve work in the tangled environment? 5. VSM for non-repetitive work? How is that working? 6. Any recommendations for those wanting to try this in their business? About the Guest: Ovidiu Contras is a Lean Coach and Author. He has Authored 2 Books: Navigating the Lean Transformation and Untangling with VSM, both reflecting his own experiences. He has been involved in more than 20 years of Lean, as a continuous improvement employee. Links: <a href="https://www.linkedin.com/in/ovidiucontras" rel="noopener noreferer nofollow" target="_blank">Click here to connect with Ovidiu on LinkedIn</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Tangled Environments 

In this episode, Paul Dunlop and I discuss the value of visual management and the effectiveness of an SQCD board.  What You'll Learn: 1. What is the value of visual management? 2. What is an SQCD board? 3. What are the steps to developing a good SQCD board? 4. How do we know if our SQCD board is working? 5. What challenges have you experienced in rolling out SQCD boards with your clients?  About the Guest: Paul brings with him over 20 years of management and manufacturing experience in a broad range of industries. In his operational management and consultancy roles Paul has led successful Lean implementation and transformations using the principles of the Toyota Production System.  Links: Click here to connect with Paul on LinkedIn Click here for The Lean Solutions Summit   ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Paul Dunlop and I discuss the value of visual management and the effectiveness of an SQCD board. What You'll Learn: 1. What is the value of visual management? 2. What is an SQCD board? 3. What are the steps to developing a good SQCD board? 4. How do we know if our SQCD board is working? 5. What challenges have you experienced in rolling out SQCD boards with your clients? About the Guest: Paul brings with him over 20 years of management and manufacturing experience in a broad range of industries. In his operational management and consultancy roles Paul has led successful Lean implementation and transformations using the principles of the Toyota Production System. Links: <a href="https://www.linkedin.com/in/dunlopconsultants" rel="noopener noreferer nofollow" target="_blank">Click here to connect with Paul on LinkedIn</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

The Magic Of SQCD With Paul Dunlop

In this episode, The Lean Solutions Podcast host Patrick Adams discusses the ingredients necessary to fuel a mighty flame of continuous improvement in an organization as well as his book Avoiding The Continuous Appearance Trap, which received the Shingo publication award earlier this year. In the show notes, there is an article that Patrick wrote regarding the topics he speaks about in this episode. What You'll Learn: The Tinder  Stability in processes and leadership. (You cannot improve chaos.) The vision must be clearly communicated. Standards, accountability, and expectations are clearly stated. Targets to achieve business goals are set.  The Kindling  Choose a high-value target area. Empower committed employees to change. Leaders enable action by removing roadblocks. Deploy structured problem solving. (Constant learning is the norm.) Generate small, simple improvements. Celebrate success on small wins.  The Firewood  Continuous and frequent “touches.” Hard work. Inspect what you expect. (Audit.) Sustain, replicate, and integrate the improvements.  About the Speaker:  Patrick is an internationally recognized leadership coach, consultant and professional speaker. He is best known for his unique human approach to sound team building practices, creating consensus and enabling empowerment. Links: Click here for Patrick's Article Click here for The Lean Solutions Summit --- Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, The Lean Solutions Podcast host Patrick Adams discusses the ingredients necessary to fuel a mighty flame of continuous improvement in an organization as well as his book Avoiding The Continuous Appearance Trap, which received the Shingo publication award earlier this year. In the show notes, there is an article that Patrick wrote regarding the topics he speaks about in this episode. What You'll Learn: The Tinder <ul> <li>Stability in processes and leadership. (You cannot improve chaos.)</li> <li>The vision must be clearly communicated.</li> <li>Standards, accountability, and expectations are clearly stated.</li> <li>Targets to achieve business goals are set.</li> </ul> The Kindling <ul> <li>Choose a high-value target area.</li> <li>Empower committed employees to change.</li> <li>Leaders enable action by removing roadblocks.</li> <li>Deploy structured problem solving. (Constant learning is the norm.)</li> <li>Generate small, simple improvements.</li> <li>Celebrate success on small wins.</li> </ul> The Firewood <ul> <li>Continuous and frequent “touches.”</li> <li>Hard work.</li> <li>Inspect what you expect. (Audit.)</li> <li>Sustain, replicate, and integrate the improvements.</li> </ul> About the Speaker:  Patrick is an internationally recognized leadership coach, consultant and professional speaker. He is best known for his unique human approach to sound team building practices, creating consensus and enabling empowerment. Links: <a href="https://shingo.org/avoiding-continuous-appearance/" rel="noreferrer noopener nofollow" target="_blank">Click here for Patrick's Article</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="noreferrer noopener nofollow" target="_blank">Click here for The Lean Solutions Summit </a>--- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Avoiding the Continuous Appearance Trap

In this episode, Chad Bareither and I discuss the importance of a continuous improvement mindset.  What You'll Learn:  What is continuous improvement?  Is a continuous improvement mindset anchored more in the hard skills (tools/systems) or the soft skills (behavior/thinking)?  How does an organization get started with Continuous Improvement?  How would that same organization sustain the benefits?  What are some of the challenges you see in the world of Continuous Improvement?    About the Guest:   From an early career as a Quality Engineer, Chad Bareither quickly found his niche and passion in Continuous Improvement. Now, with years of experience as an internal change agent for larger organizations, including three Fortune 500 companies, he takes that operational excellence mindset beyond the “shop floor”. As the owner and principal consultant of Bareither Group Consulting, he enables continuous improvement through the application of Lean and Six Sigma methodologies. Chad partners with his clients to clarify and deploy their strategy, make process improvements to achieve those goals, and establish a system for daily management of the business.   Links: Click here to connect with Chad on LinkedIn Click here for more information on Bareither Group Consulting Click here for The Lean Solutions Summit     ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Chad Bareither and I discuss the importance of a continuous improvement mindset. What You'll Learn: <ol> <li>What is continuous improvement? </li> <li>Is a continuous improvement mindset anchored more in the hard skills (tools/systems) or the soft skills (behavior/thinking)? </li> <li>How does an organization get started with Continuous Improvement? </li> <li>How would that same organization sustain the benefits? </li> <li>What are some of the challenges you see in the world of Continuous Improvement? </li> </ol> About the Guest:  From an early career as a Quality Engineer, Chad Bareither quickly found his niche and passion in Continuous Improvement. Now, with years of experience as an internal change agent for larger organizations, including three Fortune 500 companies, he takes that operational excellence mindset beyond the “shop floor”. As the owner and principal consultant of Bareither Group Consulting, he enables continuous improvement through the application of Lean and Six Sigma methodologies. Chad partners with his clients to clarify and deploy their strategy, make process improvements to achieve those goals, and establish a system for daily management of the business. Links: <a href="https://www.linkedin.com/in/chad-bareither-32712222" rel="noopener noreferer nofollow" target="_blank">Click here to connect with Chad on LinkedIn</a> <a href="https://www.bareithergroup.com/" rel="noopener noreferer nofollow" target="_blank">Click here for more information on Bareither Group Consulting</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

CI Mindset With Chad Bareither

In this episode, Tom Passaro and I discuss him and his team's early lean journey, and the challenges and wins they have experienced.  What You'll Learn: 1. Tell us about your company. 2. What products/services do you provide? 3. Who is your ideal customer? 4. Why did you decide to embark on your own lean journey? 5. What challenges have you had? 6. What have the results been? 7. What do you have to celebrate?  About the Guest:  Tom is the President and co-founder of Innovative Power Products, located in Long Island New York. He has been an entrepreneur for over 35 years in the RF and Microwave industry. Him and his team embarked on their Lean journey about 2 years ago.  Links: Click here to connect with Tom on LinkedIn Tom Passaro's email: tpassaro@innovativepp.com Click here for more information on Innovative Power Products Click here for The Lean Solutions Summit     ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Tom Passaro and I discuss him and his team's early lean journey, and the challenges and wins they have experienced. What You'll Learn: 1. Tell us about your company. 2. What products/services do you provide? 3. Who is your ideal customer? 4. Why did you decide to embark on your own lean journey? 5. What challenges have you had? 6. What have the results been? 7. What do you have to celebrate? About the Guest:  Tom is the President and co-founder of Innovative Power Products, located in Long Island New York. He has been an entrepreneur for over 35 years in the RF and Microwave industry. Him and his team embarked on their Lean journey about 2 years ago. Links: <a href="https://www.linkedin.com/in/tom-passaro-52a4863a" rel="noopener noreferer nofollow" target="_blank">Click here to connect with Tom on LinkedIn</a> Tom Passaro's email: tpassaro@innovativepp.com <a href="https://innovativepp.com/" rel="noopener noreferer nofollow" target="_blank">Click here for more information on Innovative Power Products</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Early On The Journey With Tom Passaro

In this episode, Matthew Singh and I discuss PI initiatives and programs as well as positively influencing culture.  What You'll Learn: 1. What do you think are some important elements of a successful PI program? 2. How does one go about impacting positive cultural change? 3. What insights can you provide about the sustainability of a program? 4. What's been your greatest challenge in your PI endeavors? 5. What has been your greatest win in the PI endeavors?  About the Guest:  Matt Singh is the Director of Operational Excellence and Master Black Belt for the Department of Administrative Services in the state of Nebraska. Over the last 20 years he has previously served in a variety of progressive management roles including sales &amp; service, operations, and supply chain. He is certified as a Master Black Belt in Six Sigma, Master Black Belt in Lean Six Sigma, Certified Lean Sensei, and holds the Project Management Professional (PMP) credential.   Links: Click here to explore Nebraska's Center Of Operations Page Matthew Singh's email: matthew.singh@nebraska.gov Click here for The Lean Solutions Summit   ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Matthew Singh and I discuss PI initiatives and programs as well as positively influencing culture. What You'll Learn: 1. What do you think are some important elements of a successful PI program? 2. How does one go about impacting positive cultural change? 3. What insights can you provide about the sustainability of a program? 4. What's been your greatest challenge in your PI endeavors? 5. What has been your greatest win in the PI endeavors? About the Guest:  Matt Singh is the Director of Operational Excellence and Master Black Belt for the Department of Administrative Services in the state of Nebraska. Over the last 20 years he has previously served in a variety of progressive management roles including sales &amp; service, operations, and supply chain. He is certified as a Master Black Belt in Six Sigma, Master Black Belt in Lean Six Sigma, Certified Lean Sensei, and holds the Project Management Professional (PMP) credential.  Links: <a href="https://das.nebraska.gov/coe/" rel="noopener noreferer nofollow" target="_blank">Click here to explore Nebraska's Center Of Operations Page</a> Matthew Singh's email: matthew.singh@nebraska.gov <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

PI at The State of Nebraska with Matthew Singh

This podcast offers business solutions to help listeners develop and implement action plans for lean process improvement and implement continuous improvement projects, cost reductions, product quality enhancements, and process effectiveness improvement. Listeners come from many industries in both manufacturing and office applications. Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Ken Segel and I discuss the importance of continuous improvement principles as they apply to patient care.  What You'll Learn: 1. Can you tell me a little bit about Value Capture’s mission and history so our listeners can get a sense for your work in healthcare, and how your firm combines leading with safety and Toyota Production System principles or lean?   2. How about your personal story?  How did you get connected to this mission? 3. Can you say a little bit more about the state of lean in healthcare?  What challenges are you seeing?  What are your health system clients doing to try to break through?  How are you advising them? 4. How about the current state of safety in healthcare?  There have been some scary headlines recently about patient safety not having progressed much in 20 years … 5. Last summer we both spoke at a conference where in a keynote you and Mark Graban announced that this is an ideal time for folks in any industry to grab WORKFORCE SAFETY as an imperative to revive or strengthen lean journeys.  Can you say why? 6. Where do you think the Operational Excellence movement should go next, to move deeper into the work and not risk being a series of the latest flavors of the month?  About the Guest: Ken is the Chief Executive Officer and a co-founder of Value Capture. In this role as CEO, Ken provides support to CEOs of healthcare organizations dedicated to eliminating injuries and improving quality as a means to dramatically raise the clinical and financial performance of the entire institution. Prior to forming Value Capture, Ken served as the founding director of the Pittsburgh Regional Healthcare Initiative (PRHI). PRHI achieved best-in-nation regional results in the elimination of several classes of risk for patients. Before helping to create PRHI, Ken served for five years as Senior Program Officer at the Jewish Healthcare Foundation of Pittsburgh, where he guided many community health improvement initiatives and initiated the Foundation's formal public policy program. Earlier in his career, he served as an aide to the leadership of the U.S. House of Representatives, directed the overnight operations in the 1992 Clinton-Gore presidential campaign “War Room,” and served as Policy Director and speechwriter for the Democratic Party. He also taught political organizing and election monitoring in Ukraine and Russia. He is also a Certified Facilitator of the Shingo Institute.  Links: Click here to connect with Ken Segel Ken Segel's email: Ksegel@valuecapturellc.com Click here for more information on the "Leading With Safety" Seminar Click here for The Lean Solutions Summit    ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Ken Segel and I discuss the importance of continuous improvement principles as they apply to patient care. What You'll Learn: 1. Can you tell me a little bit about Value Capture’s mission and history so our listeners can get a sense for your work in healthcare, and how your firm combines leading with safety and Toyota Production System principles or lean?   2. How about your personal story?  How did you get connected to this mission? 3. Can you say a little bit more about the state of lean in healthcare?  What challenges are you seeing?  What are your health system clients doing to try to break through?  How are you advising them? 4. How about the current state of safety in healthcare?  There have been some scary headlines recently about patient safety not having progressed much in 20 years … 5. Last summer we both spoke at a conference where in a keynote you and Mark Graban announced that this is an ideal time for folks in any industry to grab WORKFORCE SAFETY as an imperative to revive or strengthen lean journeys.  Can you say why? 6. Where do you think the Operational Excellence movement should go next, to move deeper into the work and not risk being a series of the latest flavors of the month? About the Guest: Ken is the Chief Executive Officer and a co-founder of Value Capture. In this role as CEO, Ken provides support to CEOs of healthcare organizations dedicated to eliminating injuries and improving quality as a means to dramatically raise the clinical and financial performance of the entire institution. Prior to forming Value Capture, Ken served as the founding director of the <a href="http://prhi.org/" rel="nofollow" target="_blank">Pittsburgh Regional Healthcare Initiative</a> (PRHI). PRHI achieved best-in-nation regional results in the elimination of several classes of risk for patients. Before helping to create PRHI, Ken served for five years as Senior Program Officer at the <a href="https://www.jhf.org/" rel="nofollow" target="_blank">Jewish Healthcare Foundation of Pittsburgh</a>, where he guided many community health improvement initiatives and initiated the Foundation's formal public policy program. Earlier in his career, he served as an aide to the leadership of the U.S. House of Representatives, directed the overnight operations in the 1992 Clinton-Gore presidential campaign “War Room,” and served as Policy Director and speechwriter for the Democratic Party. He also taught political organizing and election monitoring in Ukraine and Russia. He is also a Certified Facilitator of the Shingo Institute. Links: <a href="https://www.linkedin.com/in/ken-segel-444b885" rel="noopener noreferer nofollow" target="_blank">Click here to connect with Ken Segel</a> Ken Segel's email: Ksegel@valuecapturellc.com <a href="https://www.valuecapturellc.com/leading-with-safety" rel="noopener noreferer nofollow" target="_blank">Click here for more information on the "Leading With Safety" Seminar</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Patient Care With Ken Segel

Adam Lawrence

In this episode, Adam Lawrence and I discuss the Wheel of Sustainability and its elements.  What You'll Learn: 1. Which element of the Wheel of Sustainability do you find most challenging for your Kaizen teams to engage with and why? 2. How do you help your Kaizen teams deal with this element (Clear Benefits) 3. What are you trying to accomplish with this element during a Kaizen event? 4. Do you have some stories how using this element of the Wheel of Sustainability helped avert or avoid problems? 5. How does Leadership Commitment support and work with this element?  About the Guest:  Adam Lawrence is the Managing Partner of Process Improvement Partners, LLC. He has 30+ years of experience in process improvement activities, targeted at manufacturing and business processes. Having facilitated 300+ Kaizen events in multiple industries around the world, Adam aligns with leadership, engages teams, and creates sustainable results. Adam is also the author of The Wheel of Sustainability.    Links: Click here to connect with Adam Lawrence Click Here to learn more about the Wheel of Sustainability Click here for the Process Improvement Partners LLC Website Click Here for Adam Lawrence's YouTube Channel Click here for The Lean Solutions Summit     ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Adam Lawrence and I discuss the Wheel of Sustainability and its elements. What You'll Learn: 1. Which element of the Wheel of Sustainability do you find most challenging for your Kaizen teams to engage with and why? 2. How do you help your Kaizen teams deal with this element (Clear Benefits) 3. What are you trying to accomplish with this element during a Kaizen event? 4. Do you have some stories how using this element of the Wheel of Sustainability helped avert or avoid problems? 5. How does Leadership Commitment support and work with this element? About the Guest: Adam Lawrence is the Managing Partner of Process Improvement Partners, LLC. He has 30+ years of experience in process improvement activities, targeted at manufacturing and business processes. Having facilitated 300+ Kaizen events in multiple industries around the world, Adam aligns with leadership, engages teams, and creates sustainable results. Adam is also the author of The Wheel of Sustainability.   Links: <a href="https://www.linkedin.com/in/adam-t-lawrence" rel="noopener noreferer nofollow" target="_blank">Click here to connect with Adam Lawrence</a> <a href="https://a.co/d/38D3ak9" rel="noopener noreferer nofollow" target="_blank">Click Here to learn more about the Wheel of Sustainability</a> <a href="https://pi-partners.com/" rel="noopener noreferer nofollow" target="_blank">Click here for the Process Improvement Partners LLC Website</a> <a href="https://www.youtube.com/@adamlawrence2638/featured" rel="noopener noreferer nofollow" target="_blank">Click Here for Adam Lawrence's YouTube Channel</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Sustainability: Clear Benefits With Adam Lawrence 

Mike Leigh

In this episode, Mike Leigh and I discuss the application of lean as well as the implementation of a lean mindset within organizations.  What You'll Learn: 1. Can you describe your Lean journey so far? 2. How has your attitude toward the application of Lean changed? 3. What is your approach to helping companies move forward on their Lean journey? 4. You're not a big fan of Six Sigma. Why is that? 5. What advice would you give to Lean practitioners who want to make a difference in their organizations?  About the Guest:  Mike Leigh is the President of OpX Solutions, a performance improvement company that helps manufacturers remove the barriers that prevent them from achieving their goals by developing leaders and improving processes.  Prior to starting his company, Mike had a 13-year manufacturing career where he held a variety of operational supply chain leadership roles.  Prior to that, he served in the US Navy as a surface warfare officer where he specialized in nuclear propulsion, and later retired as a Commander in the reserves.  Links: Click here to connect with Mike Leigh Click Here to learn more about Opx Solutions Click here for the OpX Solutions YouTube page Click here for The Lean Solutions Summit   ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Mike Leigh and I discuss the application of lean as well as the implementation of a lean mindset within organizations. What You'll Learn: 1. Can you describe your Lean journey so far? 2. How has your attitude toward the application of Lean changed? 3. What is your approach to helping companies move forward on their Lean journey? 4. You're not a big fan of Six Sigma. Why is that? 5. What advice would you give to Lean practitioners who want to make a difference in their organizations? About the Guest: Mike Leigh is the President of OpX Solutions, a performance improvement company that helps manufacturers remove the barriers that prevent them from achieving their goals by developing leaders and improving processes.  Prior to starting his company, Mike had a 13-year manufacturing career where he held a variety of operational supply chain leadership roles.  Prior to that, he served in the US Navy as a surface warfare officer where he specialized in nuclear propulsion, and later retired as a Commander in the reserves. Links: <a href="https://www.linkedin.com/in/mikeleighopxsolutions" rel="noopener noreferer nofollow" target="_blank">Click here to connect with Mike Leigh</a> <a href="https://opxsolutionsllc.com/" rel="noopener noreferer nofollow" target="_blank">Click Here to learn more about Opx Solutions</a> <a href="https://www.youtube.com/channel/UCzAc9E9NbA9g8g9ZFTnMaQg" rel="noopener noreferer nofollow" target="_blank">Click here for the OpX Solutions YouTube page</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Lean Mindset With Mike Leigh

Rich Sheridan

In this episode, Rich Sheridan and I discuss the impacts of implementing a culture of storytelling.  What You'll Learn: 1. Why are you called the Chief Storyteller at Menlo? 2. Why is storytelling such an important part of your company's culture? 3. What kinds of stories are relevant to tell? 4. How do you curate stories? 5. How do you build a storytelling culture?  About the Guest:  Rich Sheridan, CEO and Chief Storyteller at Menlo Innovations, is a successful entrepreneur and author of two best-selling books—Joy Inc.: How We Built Workplace People Love and Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear. Rich’s passion for inspiring organizations to create their own joy-filled cultures has led him to address audiences across the world—through four continents and 18 countries (and counting) as well as throughout the United States.  Links: Click here to learn more about Rich Sheridan Click Here to learn more about Menlo Innovations Click here for more information on Rich Sheridan's books Click here for The Lean Solutions Summit   ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Rich Sheridan and I discuss the impacts of implementing a culture of storytelling. What You'll Learn: 1. Why are you called the Chief Storyteller at Menlo? 2. Why is storytelling such an important part of your company's culture? 3. What kinds of stories are relevant to tell? 4. How do you curate stories? 5. How do you build a storytelling culture? About the Guest: Rich Sheridan, CEO and Chief Storyteller at Menlo Innovations, is a successful entrepreneur and author of two best-selling books—Joy Inc.: How We Built Workplace People Love and Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear. Rich’s passion for inspiring organizations to create their own joy-filled cultures has led him to address audiences across the world—through four continents and 18 countries (and counting) as well as throughout the United States. Links: <a href="https://richardsheridan.com/meet-rich" rel="noopener noreferer nofollow" target="_blank">Click here to learn more about Rich Sheridan</a> <a href="https://menloinnovations.com/" rel="noopener noreferer nofollow" target="_blank">Click Here to learn more about Menlo Innovations</a> <a href="https://richardsheridan.com/books" rel="noopener noreferer nofollow" target="_blank">Click here for more information on Rich Sheridan's books</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Build A Storytelling Culture With Rich Sheridan

Katie Anderson

In this episode, Katie Anderson and I discuss a culture of excellence through continuous improvement during a pre-recorded webinar.   What You'll Learn: 1. What are the ingredients that make up a culture of excellence? 2. In cultures of CI, what does it mean to “learn, lead, and care”? 3. Can you share your favorite story from Mr. Yoshino that exemplifies a culture of CI? 4. Why do you do the Japan study trip? 5. What will we see that backs up how the Japanese culture played a part in Toyota’s success?  About the Guest:  Katie Anderson is an internationally recognized leadership and learning coach, consultant, and professional speaker, best known for inspiring individuals and organizations to lead with intention and increase their personal and professional impact. Katie is passionate about helping people around the world learn to lead and lead to learn by connecting purpose, process, and practice to achieve higher levels of performance. Her book Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning is an international #1 Amazon bestseller  Links: Click here to learn more about Katie Anderson Click here for more information on Katie Anderson's books Click here for The Lean Solutions Summit    ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Katie Anderson and I discuss a culture of excellence through continuous improvement during a pre-recorded webinar. What You'll Learn: 1. What are the ingredients that make up a culture of excellence? 2. In cultures of CI, what does it mean to “learn, lead, and care”? 3. Can you share your favorite story from Mr. Yoshino that exemplifies a culture of CI? 4. Why do you do the Japan study trip? 5. What will we see that backs up how the Japanese culture played a part in Toyota’s success? About the Guest: Katie Anderson is an internationally recognized leadership and learning coach, consultant, and professional speaker, best known for inspiring individuals and organizations to lead with intention and increase their personal and professional impact. Katie is passionate about helping people around the world learn to lead and lead to learn by connecting purpose, process, and practice to achieve higher levels of performance. Her book Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning is an international #1 Amazon bestseller Links: <a href="https://kbjanderson.com/" rel="noopener noreferer nofollow" target="_blank">Click here to learn more about Katie Anderson</a> <a href="https://www.amazon.com/stores/Katie-Anderson/author/B089R8HLDM?ref=ap_rdr&amp;store_ref=ap_rdr&amp;isDramIntegrated=true&amp;shoppingPortalEnabled=true" rel="noopener noreferer nofollow" target="_blank">Click here for more information on Katie Anderson's books</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Cultures Of Continuous Improvement With Katie Anderson

In this episode, Toby Curry and I discuss lean process implementation in an organization as well as factors that can contribute to failure in a lean practice system.  What You'll Learn: 1. Can you give us some background on who you are and some of your work experience? 2. Lean manufacturing practices have been around for decades. Throughout the life of Lean Practices, the demand for these skills and practices has been cyclical. Why do you feel there is or should be a heightened awareness or attraction to Lean practices in today's climate? 3. Can you give us an example of a lean process implementation that your organization has benefited from? 4. What do you feel is the largest factor that contributes to failed lean initiatives in manufacturing facility? 5. If you could go back now and impart some wisdom to yourself before you started practicing lean initiatives, what would it be?  About the Guest: Toby Curry serves as the director of operations for Coastal Automotive, a Tier-1 global automotive safety component manufacturer, where he is responsible for operational P&amp;L, continuous improvement, production, logistics and quality. Toby has spent over 20 years in the automotive manufacturing industry, with 10 of those years in executive leadership. He’s passionate about making a positive difference for customers, community, and employees through building a great workplace culture. A US Navy Submarine Veteran, prior to joining Coastal, Toby served in various roles including process engineering, continuous improvement, and production supervision. He earned his bachelor’s in mechanical engineering from Grand Valley State University and a certificate in executive management from the University of Notre Dame.   Links: Click here for Toby Curry's LinkedIn To Contact Toby Curry Directly: toby.curry@coastal-automotive.com Click here for The Lean Solutions Summit    ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Toby Curry and I discuss lean process implementation in an organization as well as factors that can contribute to failure in a lean practice system. What You'll Learn: 1. Can you give us some background on who you are and some of your work experience? 2. Lean manufacturing practices have been around for decades. Throughout the life of Lean Practices, the demand for these skills and practices has been cyclical. Why do you feel there is or should be a heightened awareness or attraction to Lean practices in today's climate? 3. Can you give us an example of a lean process implementation that your organization has benefited from? 4. What do you feel is the largest factor that contributes to failed lean initiatives in manufacturing facility? 5. If you could go back now and impart some wisdom to yourself before you started practicing lean initiatives, what would it be? About the Guest: Toby Curry serves as the director of operations for Coastal Automotive, a Tier-1 global automotive safety component manufacturer, where he is responsible for operational P&amp;L, continuous improvement, production, logistics and quality. Toby has spent over 20 years in the automotive manufacturing industry, with 10 of those years in executive leadership. He’s passionate about making a positive difference for customers, community, and employees through building a great workplace culture. A US Navy Submarine Veteran, prior to joining Coastal, Toby served in various roles including process engineering, continuous improvement, and production supervision. He earned his bachelor’s in mechanical engineering from Grand Valley State University and a certificate in executive management from the University of Notre Dame.  Links: <a href="https://www.linkedin.com/in/toby-curry-59218113" rel="noopener noreferer nofollow" target="_blank">Click here for Toby Curry's LinkedIn</a> To Contact Toby Curry Directly: toby.curry@coastal<a href="http://-automotive.com" rel="nofollow" target="_blank">-automotive.com</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Wins And Challenges In Lean MFG With Toby Curry

Katie Labedz

In this episode, Katie Labedz and I discuss trends and ways to become successful in terms of a person's CI journey as well as improving everything in every process. What You'll Learn: 1. Tell us about your new book "How to Improve Absolutely Every Process" 2. What trends are you seeing in the CI space? 3. Why are people hesitant to start or restart their CI journey? 4. Why do most CI journeys fail? 5. How can people set themselves up for success in their CI journey and where to start?  About the Guest:   Katie Labedz is the President of Learning to Lean, LLC.  She is a certified Lean Six Sigma Master Black Belt and Project Management Professional. She has been practicing Lean, Six Sigma and Project Management concepts for over 20 years. She has a diverse background that includes manufacturing, materials, supply chain, HR and IT in the automotive and electronic industries. Katie makes it her professional goal to expose the genius in all of her students.  She has also authored two books: "How to Improve Absolutely Anything-Continuous Improvement in Your Home, Office and Family Life" and "How to Improve Absolutely Every Process-Kaizen for process improvement and fun."  Links: Click here for more information on Katie Labedz Click here for Katie's New Book Click here for the Kaizen "Go" Bundle Click here for The Lean Solutions Summit     ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Katie Labedz and I discuss trends and ways to become successful in terms of a person's CI journey as well as improving everything in every process. What You'll Learn: 1. Tell us about your new book "How to Improve Absolutely Every Process" 2. What trends are you seeing in the CI space? 3. Why are people hesitant to start or restart their CI journey? 4. Why do most CI journeys fail? 5. How can people set themselves up for success in their CI journey and where to start? About the Guest:  Katie Labedz is the President of Learning to Lean, LLC.  She is a certified Lean Six Sigma Master Black Belt and Project Management Professional. She has been practicing Lean, Six Sigma and Project Management concepts for over 20 years. She has a diverse background that includes manufacturing, materials, supply chain, HR and IT in the automotive and electronic industries. Katie makes it her professional goal to expose the genius in all of her students.  She has also authored two books: "How to Improve Absolutely Anything-Continuous Improvement in Your Home, Office and Family Life" and "How to Improve Absolutely Every Process-Kaizen for process improvement and fun." Links: <a href="https://www.learningtolean.training/" rel="noopener noreferer nofollow" target="_blank">Click here for more information on Katie Labedz</a> <a href="https://a.co/d/7UCAMzS" rel="noopener noreferer nofollow" target="_blank">Click here for Katie's New Book</a> <a href="https://www.learningtolean.training/product-page/kaizen-go-bag-bundle" rel="noopener noreferer nofollow" target="_blank">Click here for the Kaizen "Go" Bundle</a> <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Improve Everything With Katie Labedz

Tony Hayes

In this episode, Tony Hayes and I discuss ways to create a lean learning culture through an organizations atmosphere and leadership platforms.  What You'll Learn: 1. What is the definition of a good Lean “Learning Culture? 2. What are the challenges to creating this type of atmosphere within an organization? 3. What role does Leadership play in facilitating or creating the platform for learning? 4. Can you share some examples of how you have done this at your current company or others from your past experiences? 5. What advice would you give our listeners as the consider creating their own Learning Culture within their organizations?  About the Guest:  Tony is an Executive Lean Leader, responsible for the Wabash Management System, Continuous Improvement and Quality at Wabash, supporting the CEO and the Executive Leadership Team, driving customer value creation. He has extensive experience in delivering profitable growth, improving risk profile, and increasing return on invested capital in the automotive, transportation, aerospace and defense industries. Tony is a seasoned operations and lean expert with extensive experience in strategy and organizational governance. Tony has utilized his lean expertise to assist organizations with their most complex problems in manufacturing, engineering, material planning and logistics, value chain management, and quality.   Links: Click here for Tony Hayes' LinkedIn To Contact Tony Hayes Directly: dhayes3396@gmail.com Click here for The Lean Solutions Summit     ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Tony Hayes and I discuss ways to create a lean learning culture through an organizations atmosphere and leadership platforms. What You'll Learn: 1. What is the definition of a good Lean “Learning Culture? 2. What are the challenges to creating this type of atmosphere within an organization? 3. What role does Leadership play in facilitating or creating the platform for learning? 4. Can you share some examples of how you have done this at your current company or others from your past experiences? 5. What advice would you give our listeners as the consider creating their own Learning Culture within their organizations? About the Guest:  Tony is an Executive Lean Leader, responsible for the Wabash Management System, Continuous Improvement and Quality at Wabash, supporting the CEO and the Executive Leadership Team, driving customer value creation. He has extensive experience in delivering profitable growth, improving risk profile, and increasing return on invested capital in the automotive, transportation, aerospace and defense industries. Tony is a seasoned operations and lean expert with extensive experience in strategy and organizational governance. Tony has utilized his lean expertise to assist organizations with their most complex problems in manufacturing, engineering, material planning and logistics, value chain management, and quality. Links: <a href="https://www.linkedin.com/in/tonyhayes?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3B4H6S0RtPS6Si3e4QTFIC0g%3D%3D" rel="noopener noreferer nofollow" target="_blank">Click here for Tony Hayes' LinkedIn</a> To Contact Tony Hayes Directly: dhayes3396@gmail.com <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Lean Learning Culture With Tony Hayes

Steve Johnson

In this episode, Steve Johnson and I discuss training paths and employee tools when it comes to a robust training program. You'll also here how a robust training program can help reduce employee turn-over.  What You'll Learn:   Why did you start a training program for technicians?  What does the training path look like for a technician?  Does an employee need any experience or certifications to start this program?  Does the employee need any tools?  How long will it take to complete this program?    About the Guest: Steve Johnson has over 30 years of experience in the automotive industry. He served as a certified technician at a local Gm dealership for about 8 years. Steve's work ethic was unmatched, which is what earned him a position as a Service Advisor. Eventually, when a service manager position became available, Steve was asked to grab the metaphorical reigns and lead the service team to achieve an unprecedented level of customer service and shop performance. To achieve this, Steve had to develop a service team that would exceed his level of expectations for professional business and work culture needed to create the best service team Berger has ever had. The dealership has received GM dealer of the year award 11 times and has continued to break multiple financial records year after year. Links: Click here for more information on Steve Joh⁠nson To Contact Steve Johnson Directly: sjohnson@bergerchevy.com Click here for The Lean Solutions Summit    ---   Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Steve Johnson and I discuss training paths and employee tools when it comes to a robust training program. You'll also here how a robust training program can help reduce employee turn-over. What You'll Learn: <ol> <ol> <li>Why did you start a training program for technicians? </li> <li>What does the training path look like for a technician? </li> <li>Does an employee need any experience or certifications to start this program? </li> <li>Does the employee need any tools? </li> <li>How long will it take to complete this program? </li> </ol> </ol> About the Guest: Steve Johnson has over 30 years of experience in the automotive industry. He served as a certified technician at a local Gm dealership for about 8 years. Steve's work ethic was unmatched, which is what earned him a position as a Service Advisor. Eventually, when a service manager position became available, Steve was asked to grab the metaphorical reigns and lead the service team to achieve an unprecedented level of customer service and shop performance. To achieve this, Steve had to develop a service team that would exceed his level of expectations for professional business and work culture needed to create the best service team Berger has ever had. The dealership has received GM dealer of the year award 11 times and has continued to break multiple financial records year after year. Links: <a href="https://www.bergerchevy.com/" rel="noopener noreferer nofollow" target="_blank">Click here for more information on Steve Joh</a><a href="https://www.leaningtowardschange.com/" rel="nofollow" target="_blank">⁠</a><a href="https://www.bergerchevy.com/" rel="noopener noreferer nofollow" target="_blank">nson</a> To Contact Steve Johnson Directly: sjohnson@bergerchevy.com <a href="https://www.findleansolutions.com/summit-2023/" rel="nofollow" target="_blank">Click here for The Lean Solutions Summit </a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Robust Training Programs With Steve Johnson

Tanya Stinson

In this episode, Tanya Stinson and I discuss the impacts of costly wastes and modern technology as well as one of healthcare's number one problems: communication.What You'll Learn: What are a few of the most costly wastes in healthcare currently? If there was one thing that you could change in healthcare right away, what would it be? Do you feel like healthcare organizations are siloed? Do you think technology can help with the issues we have impacting patients in healthcare today?  What is an improvement in healthcare that costs nothing to implement?About the Guest:Tanya is the Founder of Leaning Towards Change, LLC. Tanya is an Experienced Leader in the Healthcare industry where she is responsible for Performance Improvement, Quality, Risk, Patient Safety, and Compliance. She serves as a Mentor and Coach to Physicians, Nurses, and other clinical and non-clinical staff in utilizing the Lean and Six Sigma Methodology.Links:Click here for Tanya Stinson's LinkedinClick here to learn more about Leaning Towards ChangeClick here for The Lean Solutions Summit --- Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

In this episode, Tanya Stinson and I discuss the impacts of costly wastes and modern technology as well as one of healthcare's number one problems: communication. What You'll Learn: What are a few of the most costly wastes in healthcare currently? If there was one thing that you could change in healthcare right away, what would it be? Do you feel like healthcare organizations are siloed? Do you think technology can help with the issues we have impacting patients in healthcare today? What is an improvement in healthcare that costs nothing to implement? About the Guest: Tanya is the Founder of Leaning Towards Change, LLC. Tanya is an Experienced Leader in the Healthcare industry where she is responsible for Performance Improvement, Quality, Risk, Patient Safety, and Compliance. She serves as a Mentor and Coach to Physicians, Nurses, and other clinical and non-clinical staff in utilizing the Lean and Six Sigma Methodology. Links: Click here for Tanya Stinson's Linkedin Click here to learn more about Leaning Towards Change Click here for The Lean Solutions Summit  --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

Improving Healthcare With Tanya Stinson

This podcast offers business solutions to help listeners develop and implement action plans for lean process improvement and implement continuous improvement projects, cost reductions, product quality enhancements, and process effectiveness improvement. Listeners come from many industries in both manufacturing and office applications. Support this podcast: <a href="https://podcasters.spotify.com/pod/show/leansolutions/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/leansolutions/support</a>

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