Cover image of Hacking Self Storage

Hacking Self Storage

The UK's first Self Storage PodcastWe interview the worlds leading self storage experts to help you improve your businessOnce a week we take a look in to my my facilities and look what has been workin... Read more

Warning: This podcast is a series podcast

This means episodes are recommended to be heard in order from the very start. Here's the 10 best episodes of the series anyway though!

Ranked #1

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#1 Rennie Schafer CEO of the Self Storage Association is on the podcast!

#1 Rennie Schafer CEO of the Self Storage Association is on the podcast!

I am so happy and excited to have Rennie on the podcast! Rennie Schafer is the chief executive officer at the Self Stora... Read more

7 Oct 2019

34mins

Ranked #2

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#41 The Great Debate: Self-Storage Automation Vs. Customer Service (Rebroadcast)

#41 The Great Debate: Self-Storage Automation Vs. Customer Service (Rebroadcast)

Bridging the Gap Between Self-Storage Automation and Customer Service   Automated self-storage facilities are becoming i... Read more

30 Jan 2020

45mins

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Ranked #3

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#32 Weekly Figures - Nearly £1,000 of Bounced DDs ... BUT ... We were POSITIVE SQFT this week!!!!

#32 Weekly Figures - Nearly £1,000 of Bounced DDs ... BUT ... We were POSITIVE SQFT this week!!!!

Happy New Year Storage Nation!! I wish you all the very very best for 2020!! You read it correct we are positive for the... Read more

6 Jan 2020

22mins

Ranked #4

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#29 Weekly Figs - Just 8% Conversion this week

#29 Weekly Figs - Just 8% Conversion this week

Been a very interesting week, the quotes have been good, the revenue has been good but the move ins and conversions have... Read more

23 Dec 2019

28mins

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Ranked #5

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#3 Travis Morrow is on the podcast! Mr Automation himself!

#3 Travis Morrow is on the podcast! Mr Automation himself!

Travis is an awesome guy and very very knowledgeable regarding self storage. I loved this chat with him before our talk ... Read more

7 Oct 2019

33mins

Ranked #6

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#33 - Goals Setting, The Quadrant Method - I share my personal and business goals for 2020

#33 - Goals Setting, The Quadrant Method - I share my personal and business goals for 2020

Wow this episode took longer than I expected but hopefully you get something out of it.  I go through my goals for 2020 ... Read more

7 Jan 2020

32mins

Ranked #7

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#40 WEEKLY NUMBERS - 16 RESERVATIONS AND ITS RAINING POSITIVITY!!

#40 WEEKLY NUMBERS - 16 RESERVATIONS AND ITS RAINING POSITIVITY!!

Good morning Store Nation  Cant wait for you to listen to this episode .... I talk about  - Been so bullish about the fu... Read more

27 Jan 2020

22mins

Ranked #8

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#46 JAN MONTHLY FIGS - Churn Rate 14% for the month

#46 JAN MONTHLY FIGS - Churn Rate 14% for the month

I love doing these deep dives in to my monthly figures .... "There is gold to be had in them there data" :-) January fig... Read more

14 Feb 2020

33mins

Ranked #9

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#34 LOVESPACE - Stephen Folwell’s Award-Winning Storage Company

#34 LOVESPACE - Stephen Folwell’s Award-Winning Storage Company

Stephen Folwell is the Co-founder and Chairman at LOVESPACE. He is the builder of digital brands with broad-based strat... Read more

9 Jan 2020

43mins

Ranked #10

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#43 Jim Ross from The Self Storage Show, Self Storage Domination and 30 Day Challenge

#43 Jim Ross from The Self Storage Show, Self Storage Domination and 30 Day Challenge

Jim Ross is the Host of The Self Storage Show & Owner of Self Storage Domination Management. And the President of 3 ... Read more

6 Feb 2020

54mins

Ranked #11

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#36 Weekly Numbers - Another Positive Week ... Good Old January

#36 Weekly Numbers - Another Positive Week ... Good Old January

Happy Monday to you store Nation.  In this episode I go through my weekly numbers and even mention some take aways for t... Read more

13 Jan 2020

23mins

Ranked #12

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#47 - WEEKLY FIGURES - Terrible week

#47 - WEEKLY FIGURES - Terrible week

Well that was an interesting week ... great week for revenue but a bad bad week for reservations and move ins.  Click th... Read more

3 Feb 2020

25mins

Ranked #13

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#38 WEEKLY REVIEW - EVICTION!!!

#38 WEEKLY REVIEW - EVICTION!!!

Hey,  So last week was a really interesting week in more ways than one ... Quotes are massively up but Conversions are l... Read more

20 Jan 2020

32mins

Ranked #14

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#31 Weekly Figures - Christmas Week = Bad Debt

#31 Weekly Figures - Christmas Week = Bad Debt

Hope you guys have an awesome Christmas!!  To be honest even though we have lost more square foot I dont think it was a ... Read more

30 Dec 2019

18mins

Ranked #15

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#30 - TEN CUSTOMER CARE TIPS - How to make your storage facility stand out with AMAZING customer care!

#30 - TEN CUSTOMER CARE TIPS - How to make your storage facility stand out with AMAZING customer care!

I loved spending the morning drafting out what we do to stand out for our customers.  In this episode I go through my to... Read more

28 Dec 2019

35mins

Ranked #16

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#44 WEEKLY FIGURES - POSITIVE 550 ... WHOOP!!

#44 WEEKLY FIGURES - POSITIVE 550 ... WHOOP!!

Thats right ... we had a positive 550 this week  Find out everything else buy pressing play  Have a great week  Dean

10 Feb 2020

16mins

Ranked #17

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#45 Multi-Award Winning Speaker Geoff Ramm - Creator of Celebrity Service and OMG Marketing

#45 Multi-Award Winning Speaker Geoff Ramm - Creator of Celebrity Service and OMG Marketing

Geoff Ramm is a specialist speaker in Customer Service and Marketing and the creator of Celebrity Service and OMG Market... Read more

13 Feb 2020

50mins

Ranked #18

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#42 WEEKLY FIGURES - Only 18% Conversion

#42 WEEKLY FIGURES - Only 18% Conversion

Another week .... Another positive SQ Week. Aww wow this feels so nice saying this!!  Like in every week there are posit... Read more

3 Feb 2020

22mins

Ranked #19

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#2 Paul Whittaker is on the podcast! Storage Gold - Get a pen and paper ready!!

#2 Paul Whittaker is on the podcast! Storage Gold - Get a pen and paper ready!!

Wow!!! So much gold in this podcast ... Get a pen and paper and just enjoy listening to Paul Whittaker! Paul has worked ... Read more

7 Oct 2019

37mins

Ranked #20

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#39 Timothy Brant-Coles from Brant Self Storage and Removals

#39 Timothy Brant-Coles from Brant Self Storage and Removals

Timothy Brant-Coles is the founder and owner of Brant Group. He’s also the founder of Brant Self Storage and Removals. W... Read more

23 Jan 2020

30mins

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