Cover image of Rashad in Conversation

Rashad in Conversation

Quality Professionals strive to make businesses and society a better place. We do not achieve such efforts single handedly though. We engage with so many people and subject matter experts from around ... Read more

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Highlights of the year

Highlights of the year

Here are the highlights from episodes with my guests in the previous 12 episodes. I have learned a lot, and I hope you d... Read more

6 Dec 2023

17mins

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Cross Functional Efforts with Susan Samaroo

Cross Functional Efforts with Susan Samaroo

A values-driven Chartered Quality Professional with a proven pedigree in creating, implementing, and managing best-in-cl... Read more

5 Nov 2023

20mins

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Quality, the Glue of Organisations with Dr Neda Maria Kaizumi

Quality, the Glue of Organisations with Dr Neda Maria Kaizumi

Dr. Neda Maria Kaizumi has recently graduated from Harvard Business School in Data science & Business analytics prog... Read more

7 Oct 2023

19mins

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Servant Leadership with Erik Rueter

Servant Leadership with Erik Rueter

Erik K. Rueter, PMP, PMI-ACP (he/him), founder and President of Human-Centered Success LLC, has over 20 years of profess... Read more

5 Sep 2023

42mins

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Diversity is a Journey with Roland Chesters

Diversity is a Journey with Roland Chesters

Following diagnosis of HIV/AIDS in 2006, Roland campaigned for disability rights in the Foreign & Commonwealth Offic... Read more

2 Aug 2023

41mins

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Sustainability is Operational Efficiency with Diana C. Beltran

Sustainability is Operational Efficiency with Diana C. Beltran

Diana Catalina Beltran coaches, consults, and educates hospitality and tourism organizaAons under Astrapto LLC on sustai... Read more

4 Jul 2023

32mins

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Six Steps to Exceptional Customer Experience with Firas Mahasen

Six Steps to Exceptional Customer Experience with Firas Mahasen

Firas Mahasen is a Certified Customer Experience Professional and Service Quality Expert within Retail and Banking indus... Read more

6 Jun 2023

24mins

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Learning from a Global Community with John Jones

Learning from a Global Community with John Jones

John Jones is an IT Management Executive with over 25 years  of experience leveraging technology to drive organisational... Read more

2 May 2023

20mins

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Confessions of a Quality Professional with Susannah Clarke

Confessions of a Quality Professional with Susannah Clarke

Susannah Clarke is one of Process Management International Managing Partners. She works closely with clients to plan, de... Read more

4 Apr 2023

35mins

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Quality by Design in Pharmaceuticals with Dr Claude Khalil

Quality by Design in Pharmaceuticals with Dr Claude Khalil

Dr. Claude Khalil An accomplished seasoned pharmacist specialised in the pharmaceutical industry, her career path is pav... Read more

7 Mar 2023

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