Front

This week’s countertop chat welcomes industry guru Andy Clarey, who shares his insights on capitalizing on pharmacy’s post-Covid evolution, and how our stores’ front end needs to reflect it.  Justin and Andy cover a broad swath of topics ranging from physical transformations to expanded offerings to pricing, perceptions and promotion. As we develop new niches and begin embrace service as our new normal, the faster we can begin enjoying that non-PBM high margin revenue.  You are a healthcare destination now, start acting like one! Additional Resources: wearegnp.com/covid19 OurIndependentVoice.com

This week’s countertop chat welcomes industry guru Andy Clarey, who shares his insights on capitalizing on pharmacy’s post-Covid evolution, and how our stores’ front end needs to reflect it.  Justin and Andy cover a broad swath of topics ranging from physical transformations to expanded offerings to pricing, perceptions and promotion. As we develop new niches and begin embrace service as our new normal, the faster we can begin enjoying that non-PBM high margin revenue.  You are a healthcare destination now, start acting like one! Additional Resources: <a href="http://wearegnp.com/covid19" rel="nofollow" target="_blank">wearegnp.com/covid19</a> <a href="http://OurIndependentVoice.com" rel="nofollow" target="_blank">OurIndependentVoice.com</a>

Back to the Front End; You Are a Million Dollar Business.  Now Act Like It!

This month’s countertop chat with host Justin Baker will feature special guest, MWI Animal Health’s Pet Whisperer Alison Hodgson, as they “paw-nder” a new non-PBM revenue generating revenue opportunity that is near and dear to all of us.  Being a growing $3B retail and $19B pet OTC market, studies have shown that pet owners want to purchase pet products for their fur babies from someone they can trust, putting this “paw-some” “opp-purr-tunity” for independent pharmacies at the top of that list.   This booming new market segment is positioned “purr-fectly” for independents, as these animal-y-tics shared that; 45% of Americans buy their pet a birthday gift 73% of Americans let their pets sit on the couch 95% consider their pet part of the family    Alison points out that her research demonstrates that most families want to get their medications for ALL of their family members in one place (including their fur babies), and that high income households account for roughly 60% of the spending, because money is no object, with our four- legged friends.   As you develop your stores personal brand, this niche will build loyalty like no other, will garner a profitable cash business, and “dif-fur-entiate” your store from the chains.  From passing out dog treats in your drive through window, to “pet-working” with local veterinarians, Alison shares tips and tricks on how to gain visibility and market share.  The growth “pet-ential is limitless”.

This month’s countertop chat with host Justin Baker will feature special guest, MWI Animal Health’s Pet Whisperer Alison Hodgson, as they “paw-nder” a new non-PBM revenue generating revenue opportunity that is near and dear to all of us.  Being a growing $3B retail and $19B pet OTC market, studies have shown that pet owners want to purchase pet products for their fur babies from someone they can trust, putting this “paw-some” “opp-purr-tunity” for independent pharmacies at the top of that list.  This booming new market segment is positioned “purr-fectly” for independents, as these animal-y-tics shared that; <ul><li>45% of Americans buy their pet a birthday gift</li> <li>73% of Americans let their pets sit on the couch</li> <li>95% consider their pet part of the family</li> </ul> Alison points out that her research demonstrates that most families want to get their medications for ALL of their family members in one place (including their fur babies), and that high income households account for roughly 60% of the spending, because money is no object, with our four- legged friends.  As you develop your stores personal brand, this niche will build loyalty like no other, will garner a profitable cash business, and “dif-fur-entiate” your store from the chains.  From passing out dog treats in your drive through window, to “pet-working” with local veterinarians, Alison shares tips and tricks on how to gain visibility and market share.  The growth “pet-ential is limitless”.

Pet Meds; You are Barking Up the RIGHT Tree!

Join your host, Justin Baker and progressive pharmacy owners Dr. Tripp Logan, Pharm D. and Dr. Richard Logan, Pharm D as they share their secret on recruiting, hiring and retention in small town America.  Having 3 stores in very rural Southeast Missouri, the Logan’s aren’t immune from the struggles of keeping a full and talented staff.  As Richard quips “Everyone wants a job but not everyone wants to work”.  Sound familiar? As part of their recipe for success they will share how they’ve reimagined the culture of their organization and use some nonconventional tactics to draw in high performing candidates.  This rousing episode calls on the Logan’s to share their mistakes as well as their best practices.  As a testament to their efforts and success, Tripp shares that the number of applicants that they have been receiving during the pandemic is up 5x, from before! Listen in to hear more lessons learned and where to go from here. This is an episode you won’t want to miss!

Join your host, Justin Baker and progressive pharmacy owners Dr. Tripp Logan, Pharm D. and Dr. Richard Logan, Pharm D as they share their secret on recruiting, hiring and retention in small town America.  Having 3 stores in very rural Southeast Missouri, the Logan’s aren’t immune from the struggles of keeping a full and talented staff.  As Richard quips “Everyone wants a job but not everyone wants to work”.  Sound familiar? As part of their recipe for success they will share how they’ve reimagined the culture of their organization and use some nonconventional tactics to draw in high performing candidates.  This rousing episode calls on the Logan’s to share their mistakes as well as their best practices.  As a testament to their efforts and success, Tripp shares that the number of applicants that they have been receiving during the pandemic is up 5x, from before! Listen in to hear more lessons learned and where to go from here. This is an episode you won’t want to miss!

37: Hiring and Recruiting Best Practices

Join your host, Justin Baker and Brandon Antinopoulos, Pharm D., Business Coach for Good Neighbor Pharmacy to learn about Brandon’s experiences in the rapid changes in the independent space over the past 24 months.  While many took the challenge head-on and others waited, the COVID-19 vaccine was a blessing both to saving lives but also an opportunity for pharmacies fighting to stay profitable.  Brandon challenges us to “capture this moment”, while independents are seen in a new and broader light by their patients, provider partners, and the entire pharmacy industry. In this episode you’ll learn about best practices shared by coach Brandon are shifting workflow away from traditional dispensing model, engaging your technology and provider partners, community, and medication synchronization. Listen in to hear more lessons learned and where to go from here. This is an episode you won’t want to miss!

Join your host, Justin Baker and Brandon Antinopoulos, Pharm D., Business Coach for Good Neighbor Pharmacy to learn about Brandon’s experiences in the rapid changes in the independent space over the past 24 months.  While many took the challenge head-on and others waited, the COVID-19 vaccine was a blessing both to saving lives but also an opportunity for pharmacies fighting to stay profitable.  Brandon challenges us to “capture this moment”, while independents are seen in a new and broader light by their patients, provider partners, and the entire pharmacy industry. In this episode you’ll learn about best practices shared by coach Brandon are shifting workflow away from traditional dispensing model, engaging your technology and provider partners, community, and medication synchronization. Listen in to hear more lessons learned and where to go from here. This is an episode you won’t want to miss!

36: What We’ve Learned, and Where We’re Going; COVID Reflections

We're joined again by AmerisourceBergen's Peter Kounelis to discuss how the right PSAO should invest in and advocate for independent pharmacies. 

We're joined again by AmerisourceBergen's Peter Kounelis to discuss how the right PSAO should invest in and advocate for independent pharmacies.

Special Edition: More on PSAOs: Investing in Independents

Join your host, Justin Baker and Jared Thornhill for our latest counter-top chat. Jared Thornhill, owner of Thornhill’s pharmacy located in West Texas will go into detail how he successfully implemented point of care testing in his pharmacy. Jared will discuss his philosophy, methodology, and walk us through every step of re-imagination. Thornhill’s pharmacy depended on “PBM generated revenue” to fuel the store. After much thought and research, Jared and his wife decided to take control of their futures and give their store a more clinical focus, practicing at the top of their licenses.  Since making that decision, their business has exploded! Listen in to hear more about Thornhill’s journey and best practices. This is an episode you won’t want to miss!

Join your host, Justin Baker and Jared Thornhill for our latest counter-top chat. Jared Thornhill, owner of Thornhill’s pharmacy located in West Texas will go into detail how he successfully implemented point of care testing in his pharmacy. Jared will discuss his philosophy, methodology, and walk us through every step of re-imagination. Thornhill’s pharmacy depended on “PBM generated revenue” to fuel the store. After much thought and research, Jared and his wife decided to take control of their futures and give their store a more clinical focus, practicing at the top of their licenses.  Since making that decision, their business has exploded! Listen in to hear more about Thornhill’s journey and best practices. This is an episode you won’t want to miss!

35: Point of Care Testing; Beyond COVID

Please join your host, Justin Baker and our guests John Pross, Consultant - Pharmacy Ownership and Jeremy Thompson, CEO and Founder of Adaptive Financial Consulting as they discuss transitioning out of the pharmacy. John and Jeremy will first take us through the life cycle of owning a pharmacy and then the forward-thinking steps to think about when exiting the pharmacy business.   Jeremy and John pose many questions that may get you thinking about your timeline for selling your pharmacy or ways you can position your business to sell and maximize profits.   If you are thinking about selling your pharmacy within the next 5 or so years, you won’t want to miss this episode!  

Please join your host, Justin Baker and our guests John Pross, Consultant - Pharmacy Ownership and Jeremy Thompson, CEO and Founder of Adaptive Financial Consulting as they discuss transitioning out of the pharmacy. John and Jeremy will first take us through the life cycle of owning a pharmacy and then the forward-thinking steps to think about when exiting the pharmacy business. Jeremy and John pose many questions that may get you thinking about your timeline for selling your pharmacy or ways you can position your business to sell and maximize profits. If you are thinking about selling your pharmacy within the next 5 or so years, you won’t want to miss this episode!

34: Pharmacy Ownership: Transitioning out of the Pharmacy

Please join your host, Justin Baker as he takes a sneak peek behind the curtain of the Inaugural NCPA Fellowship program.  Justin is joined by Carlie Traylor, PharmD; Director of Strategic Initiatives and Student Affairs for the NCPA. This episode will explore how independent pharmacies and the Fellowship drive innovation and enhanced patient care through advanced services. The program is designed to allow participants to reach into the minds and pharmacies of the nation’s best practitioners to learn how to implement these programs. The topics explored through the fellowship thus far are MedSync, opioid awareness, MTM, workflow strategies and employee empowerment to name a few. Carlie will also share what the 2nd year of this blossoming opportunity has to offer to independents, as well as some tips from their high performing faculty members and powerhouse Luminaries. If you are thinking about your role in re-engineering your store with clinical initiatives, don’t miss this episode!

Please join your host, Justin Baker as he takes a sneak peek behind the curtain of the Inaugural NCPA Fellowship program.  Justin is joined by Carlie Traylor, PharmD; Director of Strategic Initiatives and Student Affairs for the NCPA. This episode will explore how independent pharmacies and the Fellowship drive innovation and enhanced patient care through advanced services. The program is designed to allow participants to reach into the minds and pharmacies of the nation’s best practitioners to learn how to implement these programs. The topics explored through the fellowship thus far are MedSync, opioid awareness, MTM, workflow strategies and employee empowerment to name a few. Carlie will also share what the 2nd year of this blossoming opportunity has to offer to independents, as well as some tips from their high performing faculty members and powerhouse Luminaries. If you are thinking about your role in re-engineering your store with clinical initiatives, don’t miss this episode!

33: NCPA Fellowship Program

This special edition episode is brought to you by AmerisourceBergen’s Insights podcast. In part two of the insulin biosimilars series, host, Jennifer Kemper, Director of Content Strategy, continues the conversation with Sean McGowan, Senior Director of Biosimilars, Michelle Jesse, Director of Biosimilar Commercialization, and Brad Tallamy, Senior Director of Government Affairs. At the end of July 2021, the Biosimilars market expanded with the FDA approving Viatris Inc.’s (aka Mylan) Semglee (insulin glargine-yfgn) as a biosimilar, as well as approving interchangeability status, specific and only to Lantus. The team expands on what these new drugs could mean for the category, how new insulin biosimilars could deliver on the promise of cost-effective care, and how to prepare for interchangeability.

This special edition episode is brought to you by AmerisourceBergen’s Insights podcast. In part two of the insulin biosimilars series, host, Jennifer Kemper, Director of Content Strategy, continues the conversation with Sean McGowan, Senior Director of Biosimilars, Michelle Jesse, Director of Biosimilar Commercialization, and Brad Tallamy, Senior Director of Government Affairs. At the end of July 2021, the Biosimilars market expanded with the FDA approving Viatris Inc.’s (aka Mylan) Semglee (insulin glargine-yfgn) as a biosimilar, as well as approving interchangeability status, specific and only to Lantus. The team expands on what these new drugs could mean for the category, how new insulin biosimilars could deliver on the promise of cost-effective care, and how to prepare for interchangeability.

31: SPECIAL EDITION: Insulin Biosimilars Part 2

With independent pharmacy facing increasing pressures from the tight reimbursement landscape, how can the right contracting strategy help? Peter Kounelis, Vice President of Elevate Provider Network at AmerisourceBergen, joins us to discuss the evolution of the PSAO. Visit wearegnp.com to learn more about Elevate.

With independent pharmacy facing increasing pressures from the tight reimbursement landscape, how can the right contracting strategy help? Peter Kounelis, Vice President of Elevate Provider Network at AmerisourceBergen, joins us to discuss the evolution of the PSAO. Visit <a href="http://wearegnp.com" rel="nofollow" target="_blank">wearegnp.com</a> to learn more about Elevate.

32: SPECIAL EDITION:  The Evolution of the PSAO

A podcast for independent pharmacists by Good Neighbor Pharmacy.

Being thrown into the pandemic has shown us that not only is every independent pharmacy a hero, but that some should wear capes! To celebrate National Good Neighbor Day, which is celebrated annually on September 28, one of our Good Neighbor Pharmacy stores details how they stay involved in the community and practice being a good neighbor every day to the patients they serve. This pharmacy exemplifies how our industry has risen to the challenge of being a trusted member of the communities they serve. Join new host, Justin Baker, a Business Coach for AmerisourceBergen, as he celebrates the extraordinary community involvement of Pharm A Save Monroe Pharmacy  in Washington state, with its owner, Bridgett Edgar. To stay connected with and give back to her community, Bridgett personifies her “all in this together” mantra to highlight her initiatives like fundraising partnerships with local health systems, patient charity events, her Free Vitamin Program with the local schools, and local National Night Out Against Crime involvement.  Bridgett’s energy is contagious as she shares her tricks and tips on how to “pick your passion,” get started and get involved

Being thrown into the pandemic has shown us that not only is every independent pharmacy a hero, but that some should wear capes! To celebrate National Good Neighbor Day, which is celebrated annually on September 28, one of our Good Neighbor Pharmacy stores details how they stay involved in the community and practice being a good neighbor every day to the patients they serve. This pharmacy exemplifies how our industry has risen to the challenge of being a trusted member of the communities they serve. Join new host, Justin Baker, a Business Coach for AmerisourceBergen, as he celebrates the extraordinary community involvement of Pharm A Save Monroe Pharmacy  in Washington state, with its owner, Bridgett Edgar. To stay connected with and give back to her community, Bridgett personifies her “all in this together” mantra to highlight her initiatives like fundraising partnerships with local health systems, patient charity events, her Free Vitamin Program with the local schools, and local National Night Out Against Crime involvement.  Bridgett’s energy is contagious as she shares her tricks and tips on how to “pick your passion,” get started and get involved

30: Community Involvement with Pharm A Save Monroe Pharmacy

This special edition episode is brought to you by AmerisourceBergen’s Insights podcast. In part one of a two-part series on insulin biosimilars, host, Jennifer Kemper, Director of Content Strategy, speaks with Sean McGowan, Senior Director of Biosimilars, Michelle Jesse, Director of Biosimilar Commercialization, and Brad Tallamy, Senior Director of Government Affairs, about what these new drugs could mean for the category. They’ll discuss how and why insulins are in the biosimilar category, how congress is approaching biosimilars, and if an interchangeability status is on the horizon. Be on the lookout for part two! Our host and guests stay on the topic of insulin biosimilars and discuss how pharmacies can prepare for interchangeability.

This special edition episode is brought to you by AmerisourceBergen’s Insights podcast. In part one of a two-part series on insulin biosimilars, host, Jennifer Kemper, Director of Content Strategy, speaks with Sean McGowan, Senior Director of Biosimilars, Michelle Jesse, Director of Biosimilar Commercialization, and Brad Tallamy, Senior Director of Government Affairs, about what these new drugs could mean for the category. They’ll discuss how and why insulins are in the biosimilar category, how congress is approaching biosimilars, and if an interchangeability status is on the horizon. Be on the lookout for part two! Our host and guests stay on the topic of insulin biosimilars and discuss how pharmacies can prepare for interchangeability.

29: SPECIAL EDITION: Insulin Biosimilars Part 1

Please join host Paul Dunne and Clark’s Pharmacy owner, Craig Clark and his Person in Charge, Marla Newham, as they take a deep dive into how they use P1, P4 and resident students to enhance their clinical services and get involved. Through the years, Craig has been a champion of being a preceptor for advanced rotations, and has developed his student to create protocols, SOP’s, patient outcome programs and patient facing services that have helped grow his business, as well as changed his image from local drugstore, into a healthcare destination. Craig and Marla will also share practical tips on how to commit the time, energy and resources into capturing the innovations that these relationships create.  Join us for a practical guide on how we can not only grow awareness of our independent opportunity and legacy to our students, but also how they can help US, grow!

Please join host Paul Dunne and Clark’s Pharmacy owner, Craig Clark and his Person in Charge, Marla Newham, as they take a deep dive into how they use P1, P4 and resident students to enhance their clinical services and get involved. Through the years, Craig has been a champion of being a preceptor for advanced rotations, and has developed his student to create protocols, SOP’s, patient outcome programs and patient facing services that have helped grow his business, as well as changed his image from local drugstore, into a healthcare destination. Craig and Marla will also share practical tips on how to commit the time, energy and resources into capturing the innovations that these relationships create.  Join us for a practical guide on how we can not only grow awareness of our independent opportunity and legacy to our students, but also how they can help US, grow!

28: Mentoring the Future of Pharmacy

Join our host Paul Dunne as he explores Hometown Pharmacies drive for excellence and success with the Owner, Ted Grothe and the Director of Operations, Chris Noth. As a result of their “Critical Driver” methodology, they have seen marked increases in OTC sales, DME Rx/patient and MedSync – all DURING the COVID pandemic. Unlike many operations, where we can get lost in the day to day, Hometown uses their resources to strategize and plan for what the future could bring. Ted and Chris go into detail about their execution with several team tactics, to take care of their patients and staff all while still growing the business. Lastly, learn about their thoughts on mentorship, implementation, and accountability culture. They use specific strategies to achieve their success and stretch employees in new areas to continue growth in new skill sets.

Join our host Paul Dunne as he explores Hometown Pharmacies drive for excellence and success with the Owner, Ted Grothe and the Director of Operations, Chris Noth. As a result of their “Critical Driver” methodology, they have seen marked increases in OTC sales, DME Rx/patient and MedSync – all DURING the COVID pandemic. Unlike many operations, where we can get lost in the day to day, Hometown uses their resources to strategize and plan for what the future could bring. Ted and Chris go into detail about their execution with several team tactics, to take care of their patients and staff all while still growing the business. Lastly, learn about their thoughts on mentorship, implementation, and accountability culture. They use specific strategies to achieve their success and stretch employees in new areas to continue growth in new skill sets.

27: Hometown Pharmacies; Defining Excellence and Success

Join our host Paul Dunne and Amber Haag, owner of Haag Pharmacy, discuss a myriad of real-life struggles and successes.  As a progressive store owner, preceptor and practicing pharmacist, Amber discusses her decision-making methodology on how to best serve her community, and more importantly her female patients.  Amber also shares how she empowers her pharmacy team, students, and community engagement activities.  Being an industry thought leader, Haag Pharmacy thrives on its versatility, and how best to counsel as part of her hormonal health initiatives.   Being a leader at the store and of her family, can present some anxieties and sacrifices which require a delicate balance of priorities.  Amber poignantly dives into the personal struggles of juggling being a dedicated wife and mother, all the while running a growing business. This all requires an active philosophy on what can, and sometimes can’t be done.    Lastly, Amber will share her personal experiences regarding her mentor and a network of supporters from coaches, NCPA leadership and peers. Learn more about her contagious leadership style and advice for younger owners, saying that “we aren’t in the pharmacy business, but are in the relationship business”.

Join our host Paul Dunne and Amber Haag, owner of Haag Pharmacy, discuss a myriad of real-life struggles and successes.  As a progressive store owner, preceptor and practicing pharmacist, Amber discusses her decision-making methodology on how to best serve her community, and more importantly her female patients.  Amber also shares how she empowers her pharmacy team, students, and community engagement activities.  Being an industry thought leader, Haag Pharmacy thrives on its versatility, and how best to counsel as part of her hormonal health initiatives. Being a leader at the store and of her family, can present some anxieties and sacrifices which require a delicate balance of priorities.  Amber poignantly dives into the personal struggles of juggling being a dedicated wife and mother, all the while running a growing business. This all requires an active philosophy on what can, and sometimes can’t be done.  Lastly, Amber will share her personal experiences regarding her mentor and a network of supporters from coaches, NCPA leadership and peers. Learn more about her contagious leadership style and advice for younger owners, saying that “we aren’t in the pharmacy business, but are in the relationship business”.

26: Women Helping Women; Amber Haag

Join our host Paul Dunne and our two guests from the University of the Sciences, Andrew Peterson, Executive Director, Substance Use Disorders Institute and George Downs, Professor of Clinical Pharmacy. On this episode they will discuss how the role of the pharmacists is crucial as both a clinician and as a trusted resource. Andrew and George’s mission are to educate pharmacists and pharmacy students on the opioid abuse epidemic. Throughout the course of the podcast, they will dive deeply into identifying and treating the patient, motivational interviewing techniques, behavioral change modeling, as well as strategies and techniques.  Among these, are the application of the “SBIRT” protocol (Screening-Brief Intervention-Referral to Treatment), a model for addiction prevention.   The team will also share their concerns about the growing opioid addiction challenges within the pharmacy profession, how to self-identify it, recovery, and maintenance. Being the most accessible healthcare providers available, the role of the pharmacist is crucial as both a clinician and as a trusted resource.

Join our host Paul Dunne and our two guests from the University of the Sciences, Andrew Peterson, Executive Director, <a href="https://urldefense.com/v3/__https:/www.usciences.edu/about/substance-use-disorders-institute/index.html__;!!I5RyydYb1W3tjTUU!lgOzcnqX8n4ESjp7qcKRKBvnzKdYTyG6pWcUqZ0vUQyw4UMywSJxp2AbbwLAl8KKXK5aNQ$" rel="nofollow" target="_blank">Substance Use Disorders Institute</a> and George Downs, Professor of Clinical Pharmacy. On this episode they will discuss how the role of the pharmacists is crucial as both a clinician and as a trusted resource. Andrew and George’s mission are to educate pharmacists and pharmacy students on the opioid abuse epidemic. Throughout the course of the podcast, they will dive deeply into identifying and treating the patient, motivational interviewing techniques, behavioral change modeling, as well as strategies and techniques.  Among these, are the application of the “SBIRT” protocol (Screening-Brief Intervention-Referral to Treatment), a model for addiction prevention. The team will also share their concerns about the growing opioid addiction challenges within the pharmacy profession, how to self-identify it, recovery, and maintenance. Being the most accessible healthcare providers available, the role of the pharmacist is crucial as both a clinician and as a trusted resource.

25: Opioid Awareness and “SBIRT” Protocol

Please join Beth Mitchell, AmerisourceBergen’s Senior Director of Government Affairs, and Ashley O’Sullivan, AmerisourceBergen’s Senior Manager of Policy and Legislation, as they share AmerisourceBergen’s Government Affairs &amp; Policy Team’s role in advocating for pharmacists, pharmacies and patients before our state and federal governmental representatives.  On today’s podcast, Beth, Ashley &amp; Paul will explore a variety of topics, such as the unprecedented and unanimous SCOTUS decision in the Rutledge v. PCMA case, where SCOTUS ruled that the Employee Retirement Income Security Act (ERISA) does not preempt an Arkansas state law that states PBM’s may not reimburse at less than acquisition cost, which has led to the introduction of over 50 new state bills regarding PBM regulation and more than 100 new bills related to drug pricing.   As regulations and legislation seeking to address fairness and transparency toward the pharmacy profession gain new traction, Beth and Ashley will also provide updates on the Federal guidance's amending the PREP Act, permitting pharmacists to administer COVID testing and vaccinations during the pandemic, and why it’s so important to find legislative solutions to establish permanent authorities for pharmacists at the federal level.   Beth and Ashley will also give us a sneak peek on the tactics of advocacy and how both they and you can make a bigger difference in educating our legislators and how it can change how our profession is viewed and treated.

Please join Beth Mitchell, AmerisourceBergen’s Senior Director of Government Affairs, and Ashley O’Sullivan, AmerisourceBergen’s Senior Manager of Policy and Legislation, as they share AmerisourceBergen’s Government Affairs &amp; Policy Team’s role in advocating for pharmacists, pharmacies and patients before our state and federal governmental representatives.  On today’s podcast, Beth, Ashley &amp; Paul will explore a variety of topics, such as the unprecedented and unanimous SCOTUS decision in the Rutledge v. PCMA case, where SCOTUS ruled that the Employee Retirement Income Security Act (ERISA) does not preempt an Arkansas state law that states PBM’s may not reimburse at less than acquisition cost, which has led to the introduction of over 50 new state bills regarding PBM regulation and more than 100 new bills related to drug pricing. As regulations and legislation seeking to address fairness and transparency toward the pharmacy profession gain new traction, Beth and Ashley will also provide updates on the Federal guidance's amending the PREP Act, permitting pharmacists to administer COVID testing and vaccinations during the pandemic, and why it’s so important to find legislative solutions to establish permanent authorities for pharmacists at the federal level. Beth and Ashley will also give us a sneak peek on the tactics of advocacy and how both they and you can make a bigger difference in educating our legislators and how it can change how our profession is viewed and treated.

24: Hope for Pharmacists & Patients

Join Vince Bellitti, Owner of HB Drugs and Tracey Williams, Good Neighbor Pharmacy Advertising Manager as they discuss how social media has opened new markets and expanded HB Drug’s geographic presence. Vince will go into detail on the new necessity of recreating the “in-store experience”, using a variety of on-line platforms while still developing interesting content. Tracey, Vince’s Advertising Manager gives us a glimpse of how her and Vince work together to give him the widest and most profitable audiences along with industry benchmarks and best practices for any Independent Pharmacy.

Join Vince Bellitti, Owner of HB Drugs and Tracey Williams, Good Neighbor Pharmacy Advertising Manager as they discuss how social media has opened new markets and expanded HB Drug’s geographic presence. Vince will go into detail on the new necessity of recreating the “in-store experience”, using a variety of on-line platforms while still developing interesting content. Tracey, Vince’s Advertising Manager gives us a glimpse of how her and Vince work together to give him the widest and most profitable audiences along with industry benchmarks and best practices for any Independent Pharmacy.

23: Social Media & the Pandemic: “Our Little Neighborhood Just Got Bigger”

Want to know the latest around small business COVID-19 relief? On this episode, join Charlie Le Bon, Senior Director of Pharmacy Ownership Services as he discusses the Economic Aid Act rules and guidance for eligible businesses and how the ACT provides relief. Charlie will also touch on how to value a Pharmacy during a pandemic. Don’t miss out on this very timely episode!

Want to know the latest around small business COVID-19 relief? On this episode, join Charlie Le Bon, Senior Director of Pharmacy Ownership Services as he discusses the <a href="https://www.sba.gov/sites/default/files/articles/12-29-20_SBA_provisions_in_new_legislation_0.pdf" rel="nofollow" target="_blank">Economic Aid Act</a> rules and guidance for eligible businesses and how the ACT provides relief. Charlie will also touch on how to value a Pharmacy during a pandemic. Don’t miss out on this very timely episode!

22: COVID Relief 2021

ThoughtSpot

Paul, Jenny and Claire, against all odds deal with creating a virtual tradeshow, on the fly, amidst a deadly global pandemic.  To pull it off, they need to harness vendor partners, industry experts, new technology, and a blues band.  It’s never been done before, and they are working against the clock.  

Paul, Jenny and Claire, against all odds deal with creating a virtual tradeshow, on the fly, amidst a deadly global pandemic.  To pull it off, they need to harness vendor partners, industry experts, new technology, and a blues band.  It’s never been done before, and they are working against the clock.

21: ThoughtSpot: Backstage Pass

Great intro to selling this in the pharmacy

Fantastic opportunity

Thanks for the great podcast.  Easy to listen to.  A nice and quick recap of the subject.

Good, quick, focused

Good Neighbor Pharmacy Connect Podcast

How do you encourage patients to spend more money in your pharmacy? How does in-store experience impact the patients’ journey and ultimately your sales? Let’s talk about the relentless pursuit of capturing cash on your front-end through complimentary sales, layout optimization and the improvement of internal processes.

How do you encourage patients to spend more money in your pharmacy? How does in-store experience impact the patients’ journey and ultimately your sales? Let’s talk about the relentless pursuit of capturing cash on your front-end through complimentary sales, layout optimization and the improvement of internal processes.

07: The Science Behind Merchandising

Imagine being told that your child has a rare neurodegenerative disorder and it's so rare that it doesn't even have a name. This is the reality for Sam &amp; Ben Kadkhoda's son, Eli, who is 5 years old. With no cure and no treatment, this disease leaves children in a paralysis-like state by age 20 – losing the ability to walk, eat and move. Join us to listen to the Kadkhoda’s inspiring story, and how one determined mother is making bold moves to single-handedly fund research and spread awareness to make a difference in the lives of those impacted by this disease. To donate, please visit www.standbyeli.org.

Imagine being told that your child has a rare neurodegenerative disorder and it's so rare that it doesn't even have a name. This is the reality for Sam &amp; Ben Kadkhoda's son, Eli, who is 5 years old. With no cure and no treatment, this disease leaves children in a paralysis-like state by age 20 – losing the ability to walk, eat and move. Join us to listen to the Kadkhoda’s inspiring story, and how one determined mother is making bold moves to single-handedly fund research and spread awareness to make a difference in the lives of those impacted by this disease. To donate, please visit <a href="http://www.standbyeli.org" rel="nofollow" target="_blank">www.standbyeli.org</a>.

03: Stand By Eli

High volume, perfect location, existing patient-base...You’ve purchased another promising pharmacy. Now what? We talk with John Pross, Pharmacy Acquisition Advisor, about best practices that pharmacy owners can use to effectively operate multiple locations with ease and confidence.

High volume, perfect location, existing patient-base...You’ve purchased another promising pharmacy. Now what? We talk with John Pross, Pharmacy Acquisition Advisor, about best practices that pharmacy owners can use to effectively operate multiple locations with ease and confidence.

04: Pharmacy for Sale! The Inside Scoop on Expanding Your Pharmacy Footprint

We’re putting a whole new spin on “Back to School”! As students head back to their classrooms, pharmacies have a unique opportunity to market their services and provide education and support to busy parents. We sit down with Dianne Mann, Advertising Manager for Good Neighbor Pharmacy, to discuss fun and simple opportunities that pharmacies can capitalize on this upcoming fall.

We’re putting a whole new spin on “Back to School”! As students head back to their classrooms, pharmacies have a unique opportunity to market their services and provide education and support to busy parents. We sit down with Dianne Mann, Advertising Manager for Good Neighbor Pharmacy, to discuss fun and simple opportunities that pharmacies can capitalize on this upcoming fall.

05: Pharmacist and President of the PTA? – How to Capitalize on Back to School

Today we welcome Alessandra Valdez from Ochoa's Pharmacy in Edinburg, TX and hear about her journey and hope for the future of Women in Pharmacy.

Today we welcome Alessandra Valdez from Ochoa's Pharmacy in Edinburg, TX and hear about her journey and hope for the future of Women in Pharmacy.

06: Who Run the World? Women in Pharmacy

*This episode was recorded on April 10, 2020. The information shared is publicly available and linked below. Information can and will change at any moment so we will continue to update the links below as further guidance becomes available. Please continue to check for the latest available information and be sure to speak with your financial and legal advisors for any specific questions about your business. The Coronavirus Aid, Relief and Economic Security (CARES) Act, which was signed into law on March 27th, includes several loan and payroll tax provisions that may help small business owners, including independent pharmacies with adequate cash flow. Tune in to hear Charlie LeBon, Senior Director of Pharmacy Management, Scott Sykes, Certified Public Accountant and Financial Planner, of Sykes and Company and Braheim Knight, Business Coach, discuss these financial resources, how to access and utilize them and what to expect in the coming weeks. Additional resources can be found below:  WeAreGNP.com/COVID19 SBA.govsykes-cpa.com If you are a Good Neighbor Pharmacy Premier member, make sure to reach out to your Business Coach for further guidance. To learn more about the Premier membership, please reach out to GNP@amerisourcebergen.com.

*This episode was recorded on April 10, 2020. The information shared is publicly available and linked below. Information can and will change at any moment so we will continue to update the links below as further guidance becomes available. Please continue to check for the latest available information and be sure to speak with your financial and legal advisors for any specific questions about your business. The Coronavirus Aid, Relief and Economic Security (CARES) Act, which was signed into law on March 27th, includes several loan and payroll tax provisions that may help small business owners, including independent pharmacies with adequate cash flow. Tune in to hear Charlie LeBon, Senior Director of Pharmacy Management, Scott Sykes, Certified Public Accountant and Financial Planner, of Sykes and Company and Braheim Knight, Business Coach, discuss these financial resources, how to access and utilize them and what to expect in the coming weeks. Additional resources can be found below: <a href="https://www.wearegnp.com/covid19" rel="nofollow" target="_blank">WeAreGNP.com/COVID19</a> <a href="https://www.sba.gov/" rel="nofollow" target="_blank">SBA.gov </a><a href="https://www.sykes-cpa.com/" rel="nofollow" target="_blank">sykes-cpa.com</a> If you are a Good Neighbor Pharmacy Premier member, make sure to reach out to your Business Coach for further guidance. To learn more about the Premier membership, please reach out to <a href="mailto:GNP@amerisourcebergen.com">GNP@amerisourcebergen.com</a>.

13: SPECIAL EDITION: Covering the CARES Act

Top-quality customer service helps employees develop the necessary skillset to contribute to a pharmacy’s long-term success. Curtis Ernst, RPh joins us to offer tips for what pharmacy owners can do to empower their employees to take initiative as well as share how the pharmacy staff can have a direct impact on patient experience.

Top-quality customer service helps employees develop the necessary skillset to contribute to a pharmacy’s long-term success. Curtis Ernst, RPh joins us to offer tips for what pharmacy owners can do to empower their employees to take initiative as well as share how the pharmacy staff can have a direct impact on patient experience.

12: Patient Satisfaction Starts with Your Staff

Are your customers looking for treatment options that are more holistic? Join us as we welcome back Christophe Merville, D.Pharm, of Boiron, to learn more about homeopathy, its history, and the many benefits it offers.

Are your customers looking for treatment options that are more holistic? Join us as we welcome back Christophe Merville, D.Pharm, of Boiron, to learn more about homeopathy, its history, and the many benefits it offers.

11: Honing in on Homeopathy

We chat with Darya Inocencio from Prescribe Wellness who explains the basics of Collaborative Practice Agreements and how they can help eliminate some of the biggest challenges faced by independent pharmacy owners today. For more information, email Prescribe Wellness at solutions@prescribewellness.com or call 1-800-960-8147.

We chat with Darya Inocencio from Prescribe Wellness who explains the basics of Collaborative Practice Agreements and how they can help eliminate some of the biggest challenges faced by independent pharmacy owners today. For more information, email Prescribe Wellness at <a href="mailto:solutions@prescribewellness.com">solutions@prescribewellness.com</a> or call 1-800-960-8147.

10: Collaborative Practice Agreements 101

A child’s first year of life can be overwhelming for a new mom. Do you know which kid friendly medicines or remedies to recommend to ease teething pain, relieve colic, soothe diaper rashes, or help reduce cold and flu symptoms? Tune in to hear Christophe Merville, D.Pharm, of Boiron, discuss homeopathic options that address these ailments and more.

A child’s first year of life can be overwhelming for a new mom. Do you know which kid friendly medicines or remedies to recommend to ease teething pain, relieve colic, soothe diaper rashes, or help reduce cold and flu symptoms? Tune in to hear Christophe Merville, D.Pharm, of Boiron, discuss homeopathic options that address these ailments and more.

09: New Moms and Natural Products: What to Know for Baby’s First Year 

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