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Modern Travel Agent Podcast

We’ve created this podcast to educate and empower travel agents so they can better serve their clients and grow their businesses. We will be sharing our insights, bringing on industry experts to share... Read more

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17. 10 Experiences You Can Recommend in Punta Cana, Dominican Republic | Chris Dehner of Modern Travelworks

17. 10 Experiences You Can Recommend in Punta Cana, Dominican Republic | Chris Dehner of Modern Travelworks

This episode of the Modern Travel Agent Podcast covers 10 experiences that you can recommend to your clients visiting Pu... Read more

30 Jun 2022

9mins

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16. How To Set Boundaries With Your Clients | Chris Dehner of Modern Travelworks

16. How To Set Boundaries With Your Clients | Chris Dehner of Modern Travelworks

For those of you who struggle to set boundaries with your clients, I’m going to share some tips that will make this proc... Read more

30 Mar 2022

12mins

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15. Improve Your Communication With Clients (Show & Tell Method) | Chris Dehner of Modern Travelworks

15. Improve Your Communication With Clients (Show & Tell Method) | Chris Dehner of Modern Travelworks

Communication is everything, and using the “Show & Tell” Method of Communication is a great way to insure your clien... Read more

29 Mar 2022

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14. Why Your Agency Needs A List of Frequently Asked Questions (And Answers) | Chris Dehner of Modern Travelworks

14. Why Your Agency Needs A List of Frequently Asked Questions (And Answers) | Chris Dehner of Modern Travelworks

This episode is all about streamlining the process for how you and your team reply to emails and inquiries. Whether you'... Read more

1 Mar 2022

12mins

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13. A Simple System To Improve Your Process & Save You Time | Chris Dehner of Modern Travelworks

13. A Simple System To Improve Your Process & Save You Time | Chris Dehner of Modern Travelworks

If you’re interested in a simple system that will help you improve your process and save you time, then this is going to... Read more

28 Feb 2022

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12. How To De-escalate Negative Situations With Unhappy Clients | Chris Dehner of Modern Travelworks

12. How To De-escalate Negative Situations With Unhappy Clients | Chris Dehner of Modern Travelworks

One of the most challenging parts of being a travel agent is de-escalating negative situations with unhappy clients. Aft... Read more

22 Feb 2022

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11. How To Stop Getting Ghosted By Your Clients | Chris Dehner of Modern Travelworks

11. How To Stop Getting Ghosted By Your Clients | Chris Dehner of Modern Travelworks

If you’re sick of getting ghosted by your clients, then this episode is for you. I’m going to share a six step process I... Read more

17 Feb 2022

11mins

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10. Resort Covid Testing & Quarantine Policies | Chris Dehner of Modern Travelworks

10. Resort Covid Testing & Quarantine Policies | Chris Dehner of Modern Travelworks

On this episode of the Modern Travel Agent Podcast, I cover antigen Covid testing policies for the major resort brands t... Read more

3 Jan 2022

7mins

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9. Leading Teams & Selling Destination Weddings | Erika Almaraz of Palladium Hotel Group

9. Leading Teams & Selling Destination Weddings | Erika Almaraz of Palladium Hotel Group

On this episode of the Modern Travel Agent Podcast, I sit down with Erika Almaraz who is a Regional Senior Weddings Mana... Read more

23 Dec 2021

47mins

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8. ALGV Ascend Conference 2021 Recap | Chris Dehner of Modern Travelworks

8. ALGV Ascend Conference 2021 Recap | Chris Dehner of Modern Travelworks

Originally published November 21, 2021: The ALGV Ascend Conference returned to Cancun, Mexico in a big way this past Oct... Read more

23 Dec 2021

10mins

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